VeryVoga Reviews 

211
TrustScore 1.5 out of 5

1.5

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Company details

  1. Shopping & Fashion

Information provided by various external sources

Najnowsze modele sukienek, butów i dodatków z kolekcji na rok 2018 dostępne są po atrakcyjnych cenach hurtowych.


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1.5

Bad

TrustScore 1.5 out of 5

211 reviews

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1.5

All reviews

(211)

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Rated 1 out of 5 stars

I ordered some items and have not…

I ordered some items and have not received them! VV8616621839! Please let me know when I will be receiving them! If not kindly refund me my money!

May 7, 2021
Unprompted review
VeryVoga logo

Reply from VeryVoga

Hi Carmen,

Hope you have a nice day. We received your complaint on Trustpilot.

Here we checked your order is delivered. You could track it on https://tracking.ffpost.com/ with your tracking number FFZY024653283287. Did you received it?

Thank you for your time and kind understanding. Looking forward to your reply.

Rated 1 out of 5 stars

I ordered almost 200

I ordered almost 200. Worth of clothes I have not heard or received a text regarding it .
Invoice LG7206550259

July 27, 2020
Unprompted review
VeryVoga logo

Reply from VeryVoga

Dear customer,

Thank you for your feedback.

We are sorry to hear that you are not happy with the shopping experience with us. However, we did not find the order LG7206550259. Did you give us the correct order number? Please check the information and confirm with us.

You can reply here directly.

Thank you for your time. Hope to hear from you soon.

Rated 5 out of 5 stars

Thank you very much for my package

Thank you very much for my package. I order 15 items bags, clouthes and shoes every items is beautiful, perfect size and excellent (best) quality. I recommend this company.

July 3, 2020
Unprompted review
VeryVoga logo

Reply from VeryVoga

Dear customer,

Thank you for your positive comment and feedback. Your encouragement will keep us moving forward and constantly improving our service.

Look forward to serving you again!

Yours Sincerely,
veryvoga

Rated 1 out of 5 stars

Not recommende / Nie polecam!

I bougth few items order VV3657254088 on the 2nd May , paid same day and there is no any changes in status , I menaged to contact just once via chat but of course the was nothing positive ...they are giving other email contacts but are fake. I can see there is so many negative revies that rather not to buy at this shops. they have very big mailing campaing now ... so please be very carefull. I think there is case for Interpol etc

May 22, 2020
Unprompted review
VeryVoga logo

Reply from VeryVoga

Dear customer,

Thank you for shopping with us. After received your review, we have cancelled your order as per your request and offered you a full refund.

You should received your refund now. We are sorry for the inconvenience brought you this time.

Thank you again for your time and patience. Please contact if you need any further assistance.

Rated 4 out of 5 stars

Good service

Regarding VeryVoga, my ordered item arrived immediately, however I was not happy with the size. So I returned the package and was again quickly refunded. So everything .ok from my point of view.

November 17, 2019
Unprompted review
Rated 5 out of 5 stars

I read a lot of horror stories regards…

I read a lot of horror stories regards this Company.
But credit where credit is due.
I can't fault them.
The two handbags I ordered have arrived today.
I didn't wait that long really.
And customer service got back to me regards my order.
Very pleased with the bags. Two nice bags ,one black ,and one red. Yes I would recommend them.

August 16, 2019
Unprompted review
Rated 1 out of 5 stars

BEWARE VeryVoga! TERRIBLE.

This is long but worth a look. DO NOT order from this site. I placed an order for a charity event (at a centre for special needs adults). I cancelled the order in less than 24 hours and was told I could have a full refund as the order hadn't been processed.
Here's how it went ....

My Messages
At 2019-04-02 16:00:29

From me:
This is for an event, wrong information given so items no longer required.

Thanks

Frances

From VeryVoga:
Thank you for your email.

We are sorry to hear that you do not need this order anymore. We can cancel it with no problem.

Our products are quality-guaranteed with very reasonable price and we firmly believe that it will not let you down. If you do not need the item in this order, you may find another one that you love, and we can do the replacement for you. We got so many hot products on our website.

At last, if you decide to keep this order, we would like to offer you
1) A 10% coupon code for your next purchase from us
OR
2) A 5% refund of the kept items value

Please note that your order is suspended and we will not continue the order until we get your confirmation. To avoid any delays, please reply as soon as possible.

You quick response will be much appreciated.

From me:
2019-04-06 10:44:27

Thank you for your reply. Yes, I would like to cancel this order

From VeryVoga:
2019-04-08 02:19:28

Thank you for your email.

We are so sorry to hear that you still want to cancel your order. We'll cancel it and issue the full refund to you in 24 hours. If you paid for the order with your PayPal account directly, the refund will be back into the Account Which You Used to Pay immediately once processed. While it will take about 30 days to receive the refund if you paid with a credit card through PayPal, depending on the bank processing time.

Once your refund is issued by us, you may receive a confirmation email. Please remember to check your account in the due time. If you do not receive the refund on the estimated date, please contact us through email and we will check with our finance department.

Hope we can serve you again in the near future.

A few weeks later ......

At 2019-04-25 00:27:12

I received this order in the mail yesterday. I cancelled this order within 24 hours and made contact with you twice. I have not received a refund as you indicated in your above email. I hope that this is just in error and you will rectify the issue. Please contact me and let me know how to proceed.

From VeryVoga
At 2019-04-25 09:58:00

Thank you for contacting us.

We will forward this concern to our relative department. Please wait for an update, we'll get back to you soon.

We apologize for the inconvenience.

Have a good day.

I didn't have a good day.
After weeks of over and back messaging (all initiated by me) I have been offered a coupon to pay the cost of postage, then I'll get my money back.

There will be no money left after postage AND I don't want a coupon to buy more funny shaped dresses and hats.

This website is atrocious. DO NOT BUY ANYTHING FROM VeryVoga.co.uk.

You can order anything you like but you can never have a refund.

May 26, 2019
Rated 1 out of 5 stars

TERRIBLE!! Not like the pics on websites - horrible. NO SERVICE - horrible clothes.

Not like the pictures on their websites - horrible clothes. Clothes look good on veryvoga website so I bought several items. They took 3 weeks to get dispatched! When they finally arrived after more than 4 weeks THEY ARE NOTHING LIKE THE PICTURES! Really horrible fabrics and unwearable clothing!
They refuse to address my request for a returns form and I don’t know what to do... to enable a return and refund?

April 6, 2019
Unprompted review
Rated 1 out of 5 stars

My experience with the order by Veryvog…

My experience with the order by Veryvog is the worst.
1. Outrageously long waiting time - today (1 April) the order for over PLN 300 paid on January 18th has not been processed!
2. Complete lack of communication with the company - some dumb e-mails accepting a request for 1% support ???
3. Abandoned product numbers - ordered size blouse in size I was sent in size XS - it was the only product made by VV
4. The company does not say anywhere that it sews things in China and they run infinitively long, and besides, it is Chinese crap about what you can see after receiving the order - if anyone receives it at all ...
In summary - I will never use this company again and I will also advise against others, unless you have patience with an unreliable subject

April 1, 2019
Unprompted review
Rated 1 out of 5 stars

Fxxxx cheaters

. I do not advice to do any business with them. I have spent over 100$. Also have paid for faster delivery. No order. No money. Feedback is from google translator. All shipping suppossed to take 15 days. All together. Sewing and shipping. Email: " we will contact you in another 8 days". Then contract is invalid. All cheated by this company i advice to simple go to the Police. Also you can write an email to the INTA. World Trade Organisation which is fighting with dishonest salers all around the world. Best regards. Anna.

December 10, 2018
Unprompted review
Rated 1 out of 5 stars

Product of extremely bad quality

I ordered boots which after a couple of days started to crack. I reviewed the product and was immediately asked by VeryVoga to remove my opinion. They offered me a discount on the next product in return. I continuead wearing the boots for a week--and they have completely disintegrated. The "suede" cracked, and the soles separated from tops. I have never had a product go bad that fast. I exchanged a few emails with the VeryVoga staff (the politeness of the staff is the biggest asset of this company), but "a coupon" was all they could offer. Their return policy is practically nonexistent, and I surely don't want to pay, however little, for more shoes from them. So I lost 50 dollars and learned a lesson.

November 21, 2018
Unprompted review
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