Vestry Reviews 

451
TrustScore 1.5 out of 5

1.3

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Rated 1 out of 5 stars

Bought a hydraulic lifter for my ride on mower but received a pair of pruning shears. Asked for a resend of the correct product or a refund and they replied they weren't in a position to provide eithe... See more

Rated 1 out of 5 stars

I ordered what seemed to be a fair deal if they were actually having a batch made in China. They answered my request for a tracking number saying once items are sent i would receive it. That the items... See more

Rated 3 out of 5 stars

Dresses are lovely and worth the money. Returned two which arrived 10th March as Royal Mail delivery receipt confirmed. Messaged over 7 days ago help email address and no response. Still no return mo... See more

Company replied

Rated 1 out of 5 stars

Absolutely shocking customer service. Sent a dress back and within a few days received an email to say it had been received and that I would receive my refund in 3-5days. Now 3 weeks after that email... See more

Company details

  1. Women's Clothing Store

Information provided by various external sources

A family-run business, established in 2009, Vestry has fast become the go-to destination for confident, glamorous, fashion-conscious women in search for something extra special. Flattering designs, beautiful detailing and quality are at the heart of our brand as well as offering a high level of customer service. Based in Wiltshire, UK we offer fast and flexible worldwide delivery


Contact info

1.3

Bad

TrustScore 1.5 out of 5

451 reviews

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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

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1.3

All reviews

(451)

4 reviews in the last 12 months

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Rated 1 out of 5 stars

Poor service for returns.

Dress was nice. But too big. Asked for a exchange. 3.5 weeks later still no dress. Impossible to get hold of. No phone number. Emailed twice and no one gets back to you.
Poor service if there is a problem.
Do not recommend.

February 15, 2021
Unprompted review
Rated 3 out of 5 stars

Still waiting on an item

Still waiting on an item. Have also been contacted about customs on the dress even though I contacted vestry specifically to ask would I have to pay extra.

January 29, 2021
Rated 5 out of 5 stars

I was skeptical of this site because…

I was skeptical of this site because I'd never heard of it before. I was looking for a specific teddy bear for my daughter and this site offered it the cheapest, so after reading a few reviews I took the plunge and purchased it. I reached out to customer support once and heard back right away and they thoroughly answered my question. The shipping and receiving of the teddy bear was quick and I got exactly what I had ordered. After a good experience I would definitely purchase from them again. I had absolutely no issues with any part of my transaction with Vestry.

January 20, 2021
Rated 4 out of 5 stars

Lovely dress

Easy to order, quick delivery.
Dress much darker than when taking a photo.
Straps extremely long,needed to be re-sewn.
Glad I didn't pay full price but gives a classy look

January 8, 2021
Rated 5 out of 5 stars

Happy I ordered from here

I was nervous to order here as I had never heard of the website and couldn’t find any for example try on hauls on youtube. However I ordered nonetheless and I’m very happy I did. The order came reasonably fast, and was what I expected, as well as being of good quality.

November 20, 2020

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