Everyone worked really hard, and thats honestly all I could ask for. During the process my loan officer had to go on maternity leave and the switch was as seamless as possible with someone walking me... See more
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Veterans United values customer feedback and reviews. Read Veterans United reviews here on TrustPilot and see what other homebuyers have to say. Veterans United is a full-service mortgage lender that specializes in the VA Loan - a mortgage option backed by the U.S. Department of Veterans Affairs available to active-duty service members, as well as veterans and their families. Veterans United Home Loans is an equal opportunity lender and is not affiliated with any government agencies, including the VA. Customers with questions regarding our loan officers and their licensing may visit the Nationwide Mortgage Licensing System & Directory for more information. NMLS #1907 (nmlsconsumeracess.com)
Contact info
1400 Veterans United Drive, 65203, Columbia, United States
- 800-884-5560
- customer_service@veteransunited.com
- www.veteransunited.com
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Replied to 75% of negative reviews
Typically replies within 2 weeks
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Everything was great
Everything was great, the app and document uploading portals were very user friendly and made the process much easier than I’ve experienced with other lenders.
The whole team of Va United reps were…
The whole team of Va United reps were super helpful and quick to respond. Taylor was always on it.
I would use this service again
I can’t imagine buying a house without a concierge. Veteran’s United made things so easy, even finding my realtor. They were able to get me through the buying process pretty quickly. Once I found my home, we settled within the month. K I’m very happy.
My my experience from knowing…
My my experience from knowing absolutely nothing to understand the underlining of what was available to me. Thank you once again
Everything I needed to do was explained…
Everything I needed to do was explained so well. Veterans United made purchasing my first home as easy as possible. They explained the process every step of the way. They kept me updated. They called me to just check in and made sure I understood everything. They took great care of me and made the complications of home ownership simple. I would not own the home I am in without them.
The sense that we were being taken care…
The sense that we were being taken care of. The fact that Drew was there whenever we had questions. I never waited for a response from him. He was very professional and patient with us.
Above and beyond!
My experience was beyond what I could have hoped for. The entire team is very communicative, professional, and friendly. For a first time home buyer with a lot of questions they answered them all happily, and whenever they requested something from me always provided the reason it was needed. They were also very quick! From initial pre qualification to closing it was roughly 30 days and would have been under 30 not accounting for the days we were looking for a house. Highly recommend to anyone be you a first time buyer like myself or a pro with experience. Their team and their concierge service is amazing!
Great Experience
Everyone was great with helping us find a home and our first home buying experience answering all of our questions, explaining everything and being so helpful and kind
Easy, knowledgeable, and Nice
The 3rd house I have bought and VU made it so easy. Everyone was super friendly and knowledgeable. Would definitely recommend anyone.
They were like Angels, I’m so grateful
Amazing they were there for me every step of the way, I can’t believe I have my home now, not in my wildest dreams I thought I would have one.
The team that worked with me was super…
The team that worked with me was super great and very patient!
My team was amazing
My team was amazing. Quick to answer questions and resolve any issues I had about the loan. Doug was very professional and kind I’d advise him all day long.
The loan got through the process.
Exceptional home buying tram.
These people made the whole project go smoothly. They are a well-integrated team and got me a home on a very short timeline.
Veterans United made the home buying…
Veterans United made the home buying process incredibly smooth and stress-free, exceeding all our expectations.
Jordan was fantastic—he walked us through every step, patiently explaining everything and making sure we understood all our options.
Communication was excellent; we always felt informed and confident about what was happening.
The entire team was supportive, responsive, and genuinely dedicated to helping us achieve our dream of homeownership.
We couldn’t be happier with Veterans United’s professionalism, expertise, and outstanding customer service—highly recommended!
From my first contact
From my first contact, and all the way through my VA home loan, the staff at VU have been absolutely wonderful. I can't believe how quickly and smoothly my loan occurred. The folks at VU are extremely knowledgeable, courteous, and devoted to their clients. Thank you so much!!!
Charles was awesome and made the whole…
Charles was awesome and made the whole process as painless as it could be.
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