Vetimed Reviews 10,799

TrustScore 5 out of 5

4.9

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See what reviewers are saying

Rated 5 out of 5 stars

First time using prescription for my dog, found Vetimed to be hassle free. They’re always ready to help whatever the situation

Rated 5 out of 5 stars

Good product great price. Only negative is that you use DPD who can be incredibly problematic and I have had horrendous trouble with one particular driver who is targeting my parcels because I made... See more

Rated 5 out of 5 stars

I called at 17.55 to make an inquiry regarding stock on food, that another company had massively let me down on. Unfortunately Vetimed didn't show on my first Google search. The lady I called was ext... See more

Rated 5 out of 5 stars

I've been using Vetimed for a few years since taking in 2 rescued dogs with medical issues for prescriptions ...they are very helpful making tablets easy to order ,quick getting our Order out to us an... See more

Company details

  1. Pet Store

Information provided by various external sources

Vetimed is an Online Veterinary Dispensary. We supply veterinary medicines and pet products at low prices. We pledge to offer excellent customer service plus free delivery!


Contact info

4.9

Excellent

TrustScore 5 out of 5

11K reviews

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Rated 1 out of 5 stars

WRONG ORDER DELIVERED - OVER TWO WEEKS TO REPLACE

Ordered our Royal Canin cat food on 27 March, in good time before the current bag ran out!. Had to advise Vetimed on 31 March that unfortunately they had delivered dog mouth wash and toothpaste instead of our 12kg of food…bit of a difference in box size. Lots of emails later and the food was delivered 10 April! My cats are on a strict diet but I had to give them wet food to tide them over whilst Vetimed arranged the re-delivery! Despite them knowing the circumstances there was no urgency to this being rectified and I was simply told it was an external supplier who had fulfilled and ultimately caused the error and it was for them to rectify! Really not good enough when you are ordering specific food that isn’t available close by! I’m not impressed, this has been an extremely frustrating experience! Just thought, as I had purchased goods in good faith with Vetimed that they would have done more to speed up the redelivery for the situation that I found myself in that certainly was no fault of my own!

April 3, 2024
Rated 5 out of 5 stars

Great ordering experience

It was easy to find the product I needed on the web shop. Ordering was a seamless experience with clear order acknowledgement and delivery information. Received within the time frame given. Will definitely order from this company again!

March 20, 2024

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