The communication of my order was excellent. The product is genuine and arrived in excellent condition. The price is exponentially better than what I have paid at the vet. I will use this company agai... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Always fast service and it comes a long ways but I still get it promptly…. Our vet thinks my little dog must have all shots plus heart worm meds for him to sell any meds for her … she nearly died thre... See more
Company replied
First time ordering heartworm medication. Ordered a year. It arrived in a timely fashion from Australia to the United States in 14 days as I was told. The expiration date of both six month supp... See more
Company replied
US customer here who is tired of paying high prices for my dogs tick and heartworm medications. Took a chance on VetShopMax and the product shipped immediately and it the meds arrived as quickly as... See more
Company replied
Company details
Written by the company
Discount brand name pet medications. All the leading brands of flea, tick and worm control, joint and skin support, vitamins and more.
Contact info
4.6
Excellent
349 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 100% of negative reviews
Typically replies within 24 hours
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Ordering Was A Breeze
Ordering was a breeze and shipping was free when you ordered a certain amount. Received products in the time they told me and everything was perfect.
July 11, 2025
Unprompted review
Reply from VetShopMax
Hi Melissa,
Thanks so much for your kind words! 😊
We're glad to hear the ordering process was smooth and that everything arrived just as expected.
Free shipping is always a bonus, and we’re happy you were able to take advantage of it. Give your pets some love from us! 🐶🐾🐱
Regards,
VetshopMax
Meds without unnecessary Vet visit
Im able to get my dog's meds without seeing the Vet. Don't get me wrong, the Vet is fine but I dont think it necessary when you know your dog needs heartworm, flea, etc. Meds. You have to be prepared to wait a few weeks but it's understandable when it's shipped from Australia. There's also delay time involved going through Customs.
July 30, 2025
Unprompted review
Reply from VetShopMax
Hi Kevin,
Thanks so much for your thoughtful review! 😊
We're really glad to hear that you find it convenient to get your dog's essential meds without the extra vet visits — we know how that can save both time and money.
And yes, you're absolutely right — since we're shipping from Australia, a bit of a wait is expected, especially with customs processing, but we appreciate your patience and understanding.
Thanks again for trusting us with your pup’s care! 🐾💙
Regards,
VetshopMax
Easy to manage web site
Easy to manage web site, convenient purchase process. Packaging could be a bit sturdier for international shipping.
July 30, 2025
Unprompted review
Reply from VetShopMax
Hi Robin,
Thanks so much for your feedback! 😊
We're glad to hear you found the website easy to use and the purchase process smooth — that’s exactly what we aim for! We also appreciate your note on the packaging. We'll definitely pass that along to the team to help improve the shipping experience, especially for international orders.
Thanks again for ordering with us! 🌏🐾
Regards,
VetshopMax
I never get updates on when I will…
I never get updates on when I will receive my order and I had to order from somewhere else. I finally received it yesterday after 4 weeks!
July 30, 2025
Unprompted review
Reply from VetShopMax
Hi Gloria,
Thanks for your honest feedback — we’re really sorry for the delay and lack of updates. Shipping from overseas can sometimes take longer than expected due to customs and postal delays, and we completely understand how frustrating that can be, especially when you’re left waiting without clear updates.
We’re always looking to improve communication and your experience matters to us. If there’s anything we can do to make it right, please don’t hesitate to reach out.
We appreciate your patience and hope we can serve you better next time. 🐶📦🧡
Regards,
VetshopMax
Took My order and filled it in 2 weeks.
Took My order and filled it in 2 weeks.
June 22, 2025
Unprompted review
Reply from VetShopMax
Hello,
Thank you for your feedback! We're glad we could get your order filled within two weeks. We appreciate your support and look forward to serving you again!
Kind regards,
Jennifer
VetshopMax
Never received my order and I’m now…
Never received my order and I’m now fighting with the company for my money back. I will never order anything from here ever again.
July 23, 2025
Unprompted review
Reply from VetShopMax
Hi Stephanie,
We're really sorry to hear you haven’t received your order — that’s frustrating, and we totally get it.
Just a heads-up, standard shipping usually takes about 14–28 days, but we definitely want to look into this for you.
When you get a chance, please email us at info@vetshopmax.com with your name, order number, and email address you used to order, and we’ll get on it right away.
Regards,
VetshopMax
THANK YOU!!!
It is incredibly helpful to be able to get these meds when needed. The shipping takes a bit, but come on, these guys are 10,000 miles away. I'm very happy with what you guys do! Please don't go anywhere! I will be ordering again soon!
July 24, 2025
Unprompted review
Reply from VetShopMax
Hi Brian and Jennifer,
We're delighted to hear you're pleased with our products and service. We appreciate your support and look forward to serving you again.
Regards,
VetshopMax
Peace
So glad that finally can get flea meds without having to go to the vet. Thank you so much my house is becoming more settled and I can getbsome sleep. Thank you, thank you
July 24, 2025
Unprompted review
Reply from VetShopMax
Hi Barbara,
Thank you for your kind words. We're happy to know you're satisfied with your experience and hope to assist you again in the near future.
Regards,
VetshopMax
This is not a scam
I didn't have a vet at the time of the order. I was out of my other dogs flea and tick pills so I ordered from you guys. I was skeptical cause of all the internet scams. I received the pills exactly as I ordered with absolutely no problems or delays. Thanks guys. My pups thank you also.
July 10, 2025
Unprompted review
Reply from VetShopMax
Hi David,
Thank you for your kind feedback. We’re glad our products and service met your expectations. We look forward to doing business with you again soon.
Regards,
VetshopMax
Great purchase
Great purchase. This company communicated thru the entire process. Impressed. Thank you
July 26, 2025
Unprompted review
Reply from VetShopMax
Hi Helene,
We are so glad that you are happy and impressed with our products and service. We value your business and look forward to working with you again.
Regards,
VetshopMax
Great company
Great company, received order in timely manner. Just as described.
July 25, 2025
Unprompted review
Reply from VetShopMax
Hi Dan,
We’re pleased to hear about your positive experience. Thank you for choosing us. We look forward to future opportunities to serve you.
Regards,
VetshopMax
Cut out the vet
We have to visit the Vet to get a prescription for flee and tick meds in the USA. Two Great Danes, that gets pricy. It’s nice that I can order these meds and they’re shipped right to my house and I don’t have to pay for a visit.
July 21, 2025
Unprompted review
Reply from VetShopMax
We appreciate your feedback and look forward to continue doing business with you.
Kind regards,
Jennifer
Would use again
Product exactly as described.
Shipping takes a bit, but it’s traveling quite a long way.
Overall good experience, would recommend.
July 24, 2025
Unprompted review
Reply from VetShopMax
Hello Terri,
We appreciate your feedback and are pleased to hear that you had an overall positive experience. We look forward to continuing to do business with you.
Kind regards,
Jennifer
VetshopMax
Quality Meds For My Pet
Knowing I can get quality meds for my pet without a prescription. I lost my job and can no longer afford pet insurance, but still want to continue giving him the meds he was prescribed.
July 24, 2025
Unprompted review
Reply from VetShopMax
Hello Denise,
We truly appreciate your feedback and wish you all the best in finding a new job soon. Your dedication to continuing care for your pet, even during challenging times, is truly admirable.
Kind regards,
Jennifer
VetshopMax
Fabulous prices and legit
Fabulous prices and legit! Thank you!!!!
Recommending to all pet owners I know.
July 23, 2025
Unprompted review
Reply from VetShopMax
Hi Leigh,
Thank you so much! 🧡 We're thrilled to hear that you're happy with the prices and service. Your support and recommendations mean the world to us—and to your fellow pet parents!
Regards,
VetshopMax
Quick delivery
Ordered Simparico Trio and received it very quickly! Staff was also very helpful on the phone.
July 20, 2025
Unprompted review
Reply from VetShopMax
Hello Tom,
Thank you so much for your kind words! We're glad to hear your Simparica Trio order arrived quickly and that our team was able to assist you over the phone.
We truly appreciate your support and look forward to continue doing business in the future.
Kind regards,
Jennifer
Have bought Simparica Trio twice & it’s…
Have bought Simparica Trio twice & it’s so much easier for an rx not be required to order on line & cheaper than purchasing from vet office. Annual tests of my girl showed effectiveness so Im comfortable to keep buting here!!
July 20, 2025
Unprompted review
Reply from VetShopMax
Hi Julie,
Thanks a bunch for sharing your experience! 🧡
We're so glad to hear Simparica Trio has been working well for your pup and that ordering has been easy and more affordable for you. Hearing that your girl's tests confirmed its effectiveness is the best kind of reassurance.
We truly appreciate your trust and support!
Regards,
VetshopMax
It was super easy to order and the…
It was super easy to order and the order tracking made it easy to know when your order will arrive. I will only order my pet meds from this company.
July 20, 2025
Unprompted review
Reply from VetShopMax
Hi Shannon,
Thanks so much for the awesome feedback! 🧡 We're thrilled to hear the ordering process and tracking worked well for you. Knowing when your pet’s meds will arrive gives such peace of mind. We’re lucky to have you as a loyal customer!
Regards,
VetshopMax
Working on our friendship
I got my order in half the time than I did before and we have all this tariff problems going on. I was impressed. Also I believe we got me established as a customer now. I feel real good about our future relations in the future. Thank you
July 18, 2025
Unprompted review
Reply from VetShopMax
Hi Belinda,
That's so great to hear! 🧡
We're really glad your order arrived quicker this time, even with all the shipping and tariff hurdles. And yes — you're officially part of the VetShopMax family now! Thanks for the kind words, and we're looking forward to taking care of you and your pets in the future.
Regards.
VetshopMax
Love this store
Love this store. Fast shipping. Saves me money on products I need for my 10 pups.
July 19, 2025
Unprompted review
Reply from VetShopMax
Hi Tina,
We love hearing that! 🧡 Thanks so much for your support — we're thrilled to help you care for your 10 pups while saving you money. Give them all some extra belly rubs from us!
Regards,
VetshopMax
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