VetUK Reviews 

31,676
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Evaluating 7,180 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently highlight the exceptionally fast shipping, excellent product quality, and significantly lower prices compared to traditional veterinary clinics and local stores. Many people also point out that the online ordering process is completely straightforward, making it very simple and convenient to securely upload necessary pet prescriptions. Some reviewers were not happy with delivery delays and frustrating communication issues regarding external courier services. A few customers noted that packages occasionally took much longer than expected to arrive, causing unnecessary worry when waiting for vital pet medications and essential supplies.

What people talk about most

Delivery service

Reviewers highlight positive aspects of delivery service, consistently noting that orders arrive promptly,... See more

Product

Clients share positive opinions on product quality, highlighting that items are well-described, competitively... See more

Order

People report positive experiences with order, highlighting great prices, dependable delivery, and a website... See more

Service

Customers had positive experiences with service, frequently highlighting quick, reliable, and efficient... See more

Price

Reviewers mention positive feedback about price, consistently noting that products are much cheaper than... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Bought this after researching as cleaning my dogs teeth wasnt getting results. (She us 4yrs old) After over a week im already seeing results and the stains on her back teeth are nearly gone! Amazing p... See more

Company replied

Rated 5 out of 5 stars

The item arrived on time in very good condition, price was very good too. I have a rescue dog he's big but fussy so when I saw the tabs I thought nah no way is he going to eat these so i cut them in f... See more

Company replied

Rated 5 out of 5 stars

From going onto the website to select what you are after, and the ordering process is so straight forward. The delivery period was accurate too and kept updated by vets Uk and the Royal Mail. Very Ha... See more

Company replied

Rated 5 out of 5 stars

Fantastic, reliable service when I needed it most. I was let down at the last minute by a different online pet supplier and urgently needed specialized Royal Canin biscuits for my four rescue dogs. I... See more

Company replied



Company details

  1. Veterinarian
  2. Pet Store

Written by the company

VetUK: Selling Hills Prescription Diet, Frontline Spot On, Royal Canin, Feliway, DAP, Drontal, Hills Science Plan, Seraquin, James Wellbeloved for less. : - Flea Products (Frontline) Joint & Arthritis Supplements Digestive Supplements Shampoos (Medical & Grooming) Eye & Ear Products Dental Care Products Worming Products Pet Meds (POM-V) Pet Food (Regular Prescription) Pets at Home (Accessories) Veterinary Items Pet Stress (Feliway & DAP) Equine (Horse) Section Aquatic (Fish) Products Avian (Bird) Products


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

32K reviews

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Asks customers to review

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4.7

All reviews

(31,676)

7,411 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Order process

Clear website. Ordering process straightforward including prescription process

September 1, 2026
VetUK logo

Reply from VetUK

We're so pleased to hear that you found our website clear and the ordering process, including the prescription process, straightforward. Thank you for your wonderful feedback!

VetUK

Rated 5 out of 5 stars

Prompt efficient service

Prompt efficient service
Prices reasonable

August 20, 2026
VetUK logo

Reply from VetUK

We're so pleased you experienced prompt, efficient service and found our prices to be reasonable. Thank you for your wonderful feedback!

VetUK

Rated 5 out of 5 stars

We are always happy with VetUK…

We are always happy with VetUK purchases and the speed of the delivery, always a joyful shopping experience

August 19, 2026
VetUK logo

Reply from VetUK

We're so happy to hear you consistently have a joyful shopping experience with us! We appreciate your kind words about our purchases and speedy delivery.

VetUK

Rated 5 out of 5 stars

Great price

Great price, speedy shipping & delivery

August 31, 2026
VetUK logo

Reply from VetUK

We're glad to hear you appreciated our pricing and the quick delivery. We value your feedback.

VetUK

Rated 5 out of 5 stars

AI led me to the cheapest price…

AI led me to the cheapest price available for my item and it was promptly delivered.

September 1, 2026
VetUK logo

Reply from VetUK

We're happy to hear our AI helped you find a great price and that your item arrived promptly. We appreciate your positive feedback!

VetUK

Rated 5 out of 5 stars

easy to order

easy to order, efficient and good prices.

August 19, 2026
VetUK logo

Reply from VetUK

We're glad to hear that you found our ordering process easy and our prices good. Thank you for your positive feedback.

VetUK

Rated 5 out of 5 stars

Absolutely brilliant superfast delivery…

Absolutely brilliant superfast delivery very trustworthy very well packaged very good prices spot on every time thank you so much

August 31, 2026
VetUK logo

Reply from VetUK

We're so happy to hear about your positive experience with our delivery, packaging, and prices. Your kind words mean a lot to us, and we truly appreciate your continued trust.

VetUK

Rated 5 out of 5 stars

Product at a great discounted price

Product at a great discounted price. Really easy to order. Delivered intact in a good sturdy box. Very pleased with my purchase so will use this company again.

August 31, 2026
VetUK logo

Reply from VetUK

We're so pleased to hear you found our product at a great price and that the ordering process was easy. We appreciate your positive feedback about the sturdy packaging and look forward to serving you again!

VetUK

Rated 5 out of 5 stars

Great Product and Service

Great value, quick dispatch and delivery, the cat loves them so it's an easy way to help reduce hairballs

August 31, 2026
VetUK logo

Reply from VetUK

We are so happy to hear your cat loves the product and that it's helping with hairballs. We appreciate your kind words about our quick dispatch and delivery.

VetUK

Rated 5 out of 5 stars

Very good products

Very good products. Good choice of products. Very good value. Prompt delivery. Very well packed. Very pleased.

August 19, 2026
VetUK logo

Reply from VetUK

We're so pleased to hear you're happy with our products, selection, value, and prompt, well-packed delivery! Thank you for your kind words.

VetUK

Rated 4 out of 5 stars

Ordered 28/08

Ordered 28/08
Confirmed on the way 31/08
Received 03/09
August 31 was a Bank Holiday, but this was still a very slow process from order to delivery. Not helped by no tracking info until Royal Mail confirmed.

August 31, 2026
VetUK logo

Reply from VetUK

We appreciate your feedback regarding the delivery timeline for your recent order. We understand that waiting for a package can be frustrating, especially when tracking information is delayed. We are always working to improve our shipping process and appreciate you bringing this to our attention.

VetUK

Rated 5 out of 5 stars

Good selection and prices

Good selection and prices. Good delivery service. Will use again.

May 29, 2026
VetUK logo

Reply from VetUK

We're happy to hear you appreciate our selection, prices, and delivery service. We look forward to serving you again.

VetUK

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