Via Biler A/S Reviews 9,295

TrustScore 4.5 out of 5

4.7

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See what reviewers are saying

Rated 5 out of 5 stars

No matter if we talk about Odense or Svendborg they are nice, polite and ready to help. I have bought the car from Svendborg and I drove 2 times to be sure I made the right call. Overall I am more tha... See more

Company replied

Rated 5 out of 5 stars

I can highly recommend the seller Via Biler A/S. I bought a driving Toyota Corolla 2019 and handed over an Auris to them as a down payment. Everything from the beginning to the takeover went smoothly.... See more

Company replied

Rated 5 out of 5 stars

This review will be in english as I am writing this from the Netherlands. My wife (who is danish) and daughter moved to Denmark last week and my plan is to join them as soon as I can. This is the reas... See more

Company replied

Rated 5 out of 5 stars

They delivered my new Polestar. Davide was very thorough in explaining everything relevant and helping me set up the car system. He was polite and welcoming. I only wished I would have been left t... See more

Company replied

Company details

  1. Car Dealer
  2. Auto Repair Shop

Written by the company

Via Biler er autoriseret forhandler og værksted inden for Toyota, Ford, Mazda og Suzuki i Østjylland, Toyota og Volvo i Storkøbenhavn og Toyota på Fyn. Derudover har vi to Polestar Spaces i henholdsvis Aarhus og Vallensbæk, vi er autoriseret Lexus-værksted samt hovedfranchisetager for Hertz Biludlejning i Danmark.

Hos Via Biler handler det om mere end biler

Written by the company

Alle kan sælge biler. Og vi vil meget mere end det.
Kunsten er at levere en service, der er så god, at du som kunde har lyst til at komme igen, næste gang du skal købe bil eller have din bil på værksted. Det er det, vi vil hos Via Biler. Og derfor handler det om mere end biler hos os – det handler også om mennesker.
Via Bilers mission
Vores mission er at bygge langvarige forhold – både til kunder, medarbejdere og leverandører - og derfor holder vi os fra kortsigtede løsninger. Dette gør vi ved hjælp af vores fire grundlæggende værdier: Målrettet. Umage. Glæde. Og hjælpsomhed.
Brugtbilsgaranti
Vi giver 6 måneders fuld brugtbilsgaranti. Så hvis du oplever problemer med bilen de første 6 måneder, fikser vi det.
Kilometergaranti
Vi giver fuld kilometergaranti, så du kan stole på, at bilen har kørt de antal kilometer, der står på speedometeret.
Restgældsgaranti
Vi har undersøgt, om der er restgæld i bilen, og giver dig garanti for, at bilen ikke har nogen restgæld.
Tryghedsgaranti
Vi kan ikke trylle en brugt bil om til ny. Men vi kan give dig den skønne følelse af at have fået ny bil. Vi giver vores brugte biler en omfattende mekanisk og kosmetisk gennemgang, så de ser ud og kører næsten som nye.

Contact info

4.7

Excellent

TrustScore 4.5 out of 5

9K reviews

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Rated 5 out of 5 stars

Someone had driven into the back of our…

Someone had driven into the back of our car 😔 Lars Monk and the team at Amager took care of fixing the car. Top service

April 14, 2023
Unprompted review
Via Biler A/S logo

Reply from Via Biler A/S

Hey Mark,

Thank you so much!
We are proud to receive such a great review from you.

Best regards
Bolette | Via Biler

Rated 5 out of 5 stars

Nice service

Excellent guidance and service!

April 1, 2023
Via Biler A/S logo

Reply from Via Biler A/S

Hej Andrea

Thank you :)

Bedste hilsner
Victor | Via Biler

Rated 5 out of 5 stars

Very informative and welcoming

They delivered my new Polestar. Davide was very thorough in explaining everything relevant and helping me set up the car system. He was polite and welcoming.

I only wished I would have been left the pleasure of taking off the plastic wrap from the center console, as it's a nice experience.

February 28, 2023
Via Biler A/S logo

Reply from Via Biler A/S

Hi Christian,

Congratulations on your new car :)

Bedste hilsner
Victor | Via Biler

Rated 5 out of 5 stars

Great service

Great service! Highly recommend!!

March 4, 2023
Via Biler A/S logo

Reply from Via Biler A/S

thank you, we appreciate that :)

Bedste hilsner
Victor | Via Biler

Rated 4 out of 5 stars

Car buying at Via Biler

It was not completely clean and the fuel tank was completly empty. Other than that - Kristian was more than helpfull and was very patient with us.
Thanks alot

January 22, 2023
Via Biler A/S logo

Reply from Via Biler A/S

Hey Daniel,
Thank you for sharing your experience with us!
We are working everyday to become even better.

Bedste hilsner
Bolette | Via Biler

Rated 4 out of 5 stars

Good information/no flexibility

Providing information was good, but there was a lack of flexibility and make the offer interesting for the customer. I found the car I wanted by accident in the shop, otherwise I would choose to go another way.

December 19, 2022
Via Biler A/S logo

Reply from Via Biler A/S

Hi Taha

congratulation on your car :)

Bedste hilsner
Victor | Via Biler

Rated 5 out of 5 stars

Outstanding service

Via Biler Vallensbæk workshop stuff is extremely helpful and competent. Even being fully booked, they managed to take a look at my car which had a serious software fault and fixed it in no time. Didn't catch the names of the guys involved, but big kudos to them and it's always great to visit this place, as I am always met with a great and professional service. Thank you!

November 2, 2022
Unprompted review
Via Biler A/S logo

Reply from Via Biler A/S

Hi Janis

Thank you, for your kind words :)

Bedste hilsner
Victor | Via Biler

Rated 5 out of 5 stars

Nikolai is the best sales person I met…

Nikolai is the best sales person I met because am a foreigner but he welcomed me never felt segregated because I went in different kinds of shops but decided to buy my car in Toyota shop silkeborg because of a good customer service I got

October 1, 2022
Via Biler A/S logo

Reply from Via Biler A/S

Hi Annabel

We are happy to help you :)
congrats on your car.

Bedste hilsner
Victor | Via Biler

Rated 5 out of 5 stars

I have a very positive experience with…

I have a very positive experience with Via Biler. Hans Henrik Nielsen has been very helpful from the start to the end (until I received a car). He provided timely responses to queries and clear instructions on documents needed from me as an expat in Denmark. A new car arrived on time.

September 14, 2022
Via Biler A/S logo

Reply from Via Biler A/S

Hi Khounkham

I hope your car takes you to all the good places and opens up new opportunities for you. Congratulations!

Bedste hilsner
Victor | Via Biler

Rated 5 out of 5 stars

Great communication

Great communication, fair offer and quick delivery :)

September 4, 2022
Via Biler A/S logo

Reply from Via Biler A/S

Hej Vedran

Thank you :)

Bedste hilsner
Victor | Via Biler

Rated 4 out of 5 stars

1 star off for

1 star off for: Service want fully done - tire pressure and oil left @ 10%

August 14, 2022
Via Biler A/S logo

Reply from Via Biler A/S

Hi Simon

Thank you for your feedback.

Bedste hilsner
Victor | Via Biler

Rated 5 out of 5 stars

Incredible sales staff - especially Casper

All sales staff (especially Casper) were very professional and helpful. Delivery of vehicle with 'red carpet' and giant red bow was a nice touch. Garage staff were also extremely helpful and efficient.

July 18, 2022
Via Biler A/S logo

Reply from Via Biler A/S

Hi Martin

Thank you so much for your kind word :)

Bedste hilsner
Victor | Via Biler

Rated 5 out of 5 stars

Excellent support in selection of…

Excellent support in selection of vehicle and accessory selection. Solid advice without being too pushy. Good follow-up on delivery of the vehicle, registration and insurance.

July 18, 2022
Via Biler A/S logo

Reply from Via Biler A/S

Hi Jan

Congratulations on your new car :)

May this car bring a lot of memories and success in your life.

Bedste hilsner
Victor | Via Biler

Rated 5 out of 5 stars

Patient

It was a nice experience with my Sales who’s name is Matias. I’m a new driver, I just got my drive license, actually I don’t know anything about a car. I have many questions, some of the questions maybe didn’t make any sense. And at the same time, my English is not good. So it’s a little difficult for us to communicate. But Matias was very patient to answering every questions I had. He gave me a big help. He is very nice.

July 12, 2022
Via Biler A/S logo

Reply from Via Biler A/S

Dear Mohan

We are very happy to be able to help and most glad that you have received the help you wanted :)
You are always welcome.

Best regards
Jill | Via Biler

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