viagogo Reviews 13

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Ifigenia
10 Bewertungen
GR
Bewertet mit 1 von 5 Sternen
Scam
‼️‼️‼️Viagogo ruined our concert experience and cost us much more than just the tickets. We traveled from Greece to Germany for the Billie Eilish concert in Cologne, only for our tickets to be cancelled last-minute — after we had already arrived. We had confirmed multiple times with their customer service that we would receive the tickets, but we received a cancellation email 30 minutes after the concert started.

Viagogo refunded the cost of the tickets, but refused to compensate for our other expenses (flights, hotel, phone calls) or the emotional distress caused. Their support offered only a voucher for future use, which we refused — we will never use this service again.

Viagogo does not take responsibility for their sellers or customers, and this experience has been both costly and deeply disappointing. Be wary if you consider using their platform.

ABSOLUT 1000% SCAM!!!

PLEASE DO NOT USE UNLESS YOU WANT TO WASTE YOUR MONEY FOR NOTHING !!!

A quick google search for tickets for an almost unknown young performer for a kids surprise and I came across Viagogo and started the booking procedure. I am an experienced ebuyer but felt harassed by floating pop ups all over the screen, light coloured text on white and a countdown clock that blocked half he screen. The initial amount that i saw was 177 eur for what i believed was 4 tickets. As i clicked "accept" I was stunned by the charges and costs added to the final payment. These 4x 40 euro tickets cost me 980 euro!!! As soon as I realised what had happened I spent the next 2 days trying to nul the transaction, Viagogo makes it impossible to annul or return tickets, you can only resell them! Visa told me that they know of the site but unfortunately it is a legally valid transaction and unless the tickets were fake they could not do anything about it. The tickets were accepted by the venue and the seats, though not at all as described, were ok. The bad strategy is in the sales practice. I advise that you avoid this site unless you are ready to pay premium prices! A little research will show you that a LOT of people have been burnt by them and they are under investigation in many countries. Learn by my very expensive mistake!