viagogo Reviews 

I had no problem with the tickets, everything went smoothly. I also bought tickets on viagogo for other concerts and everything was great

Had such an amazing time ! And so glad I found my tickets through viagogo! I’ll never shop on a different site again

I spent a lot of money to buy the tickets! But I loved the concert!!! Without Viagogo, it wouldn’t have been possible.

Scammers, I did buy a ticket for a concert which didn’t work and they told me was my fault! Yesterday I sold a ticket and the buyer scam me, they canceled the sale and gave him right! This company can just make it wrong and make you lose money.

It was easy and safe. we had a wounderful family time

The concert was amazing, but the viagogo website didn’t work great. It showed the price without the taxes, then it was not loading and when I pressed on pay, I payed the total amount (including taxes) which I didn’t see before. Also the communication was a bit unclear.

I found a good price however, the handling fees are not shown upfront and they’re quite hefty, so I found this a bit deceiving. Also, the online ticket instructions kept prompting to print the tickets which is not necessary but still put a bit of doubt on me. Other than that it was an easy and quick process.

Good experience ! Everything went well !
Prices a little too expensive
We dont really know if the tickets are real until we enter … really stressfull …

Everything went great. I got my tickets at the right time, without having the nervous feeling that it wont be on time. I will recommend Viagogo anytime. I hope my future orders will go as smooth again.

Easy process, and tickets worked fine.

Lots of added fees that dont appear until checkout

This is the second time using viagogo to purchase concert tickets. The process is straightforward and compared to other reselling sites the fees are lower. No issues with the tickets and viagogo is there every step it away if there ever was an issue.

I was a little scared to use a resale platform but a friend recommended it. My friends and I were able to buy tickets last minute to see Bad Bunny in Paris, it was great! The tickets were sent promptly and we had no issues when presenting it. I do think the price was a bit steep but I think it was worth it, specially because we were able to pick and we chose the best seats.

My tickets were exchanged for a lower category level because the ones I originally bought were fraudulent.

I need a reimbursement for this difference.

I invested a lot of time with support in both cases ensuring that all my tickets were completely transferred to me. Before the replacement, the buyer never transfered to me although it marked as done on Viagogo. Same happened later with the replacement tickets

I never experienced in the past such a painful and stressing experience like this buying tickets on a resale platform. It required contacting chat support many times and in every case I had to repeat myself again.

Awful experience!

The price was surprisingly lower than the official one, the tickets came on the day of the event and worked fine.

Everything went smooth, received the tickets in minutes. The concert was 2 hours away - but we received everything so fast

The bottom line is that I was happy to purchase the tickets I wanted.
The main problem was that I originally received the wrong tickets (i.e., to a wrong event, on the wrong date). After contacting the customer service three times, it was eventually resolved, and I got the correct tickets a day before the concert. So... all ended well.

I had the experience of a lifetime with my family, I dreamed of experiencing a world cup game with my family and Viagogo made it a reality, we enjoyed the gratest game, everything perfect Thanks Viagogo, I would give you more stars if I could.

Instant ticket download worker perfectly, no issue with acquired ticket. Thank you ~