I have ordered from VicNic several times already--products which I can't get in the US. The shipping cost is high, but the products are so well priced that it's worth it to me. They arrive amazingly f... See more
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See what reviewers are saying
Customer service apparently doesn˝t exist. A week gone still no info whether shipment is being sent, nor confirmation email with tracking. Site smells fishy like a scam, now in 2020. Update: Valid.... See more
The products were packed well and arrived safely. However, a couple of items have a very short shelf life (less than 3-5 months), which is somewhat annoying considering the high shipping costs and the... See more
Excellent service and products!!!! I’ve been ordering already 3 times and always arrived on time and with some small samples gifts, which is extreme nice. My last order was shipped with delay, and the... See more
Company details
Information provided by various external sources
VicNic.com, the global online destination for better living made in Germany. Shop beauty, skin care, health, organic and fitness. International shipping.
Contact info
Neumann-Reichardt-Straße 27-33, 22041, Hamburg, Germany
- www.vicnic.com
Excellent Customer Service!
Excellent communications and service when my order didn’t arrive! New order sent out and received within a few days! Can highly recommend on customer service and efficiency! Many thanks!
March 1, 2018
Unprompted review
Delivery is fast to hk
Delivery is fast to hk, services is good and owner is patient to introduce the product which suit my needs, will keep buying. Suggest provide vip to me;)
February 25, 2018
Unprompted review
I had a pleasant shopping experience at…
I had a pleasant shopping experience at VicNic! They were responsive to my enquiries and the products were delivered to Hong Kong promptly. I'll definitely shop at VicNic again! Recommended healthcare products site for everyone!
February 23, 2018
Unprompted review
good n fast service to Hong Kong :)
good n fast service to Hong Kong :)
probably will buy again!
February 23, 2018
Unprompted review
Reliable site!
I had a very pleasant experience shopping at this site. VicNic responded and replied my enquiry about the health products so promptly and the product they recommended has been so helpful and suitable for my father-in-law who has knee problems. The shipping was fast. It’s one of the few reliable websites about health products I have come across. VicNic will be a site that I turn to if I need any Germany-made products.
February 21, 2018
Unprompted review
Great customer service even for …
Great customer service even for overseas. Thank you
January 30, 2018
Unprompted review
Reply from VicNic
Thanks for the great review. We are very happy that you had a nice experience with our customer service.
Great customer support
Great customer support
Shipped quick and great quality
January 27, 2018
Unprompted review
Reply from VicNic
Hi Lior, Thank you for the very positive comment. We hope to serve you soon again.
Excellentttt
Excellentttt! High quality products & delivery fast!
Recommended!
January 25, 2018
Unprompted review
Reply from VicNic
Thank you very much for the nice review, Anass! Looking forward hearing from you again.
I was looking for something special
I was looking for something special. They had the brand I wanted but not the exact product. One email to them fixed that, and I was able place an order and have it shipped to Australia.
January 24, 2018
Unprompted review
Reply from VicNic
Dear Carole,
Thank you very much for the superb review! We will continue to enlarge our assortment with high quality products. Looking forward to serving you again soon!
Everything ok
Everything ok ! I was also glad to receive some extra samples of cream)
January 20, 2018
Unprompted review
Reply from VicNic
Dear Bea,
Thanks a lot for the excellent review of VicNic. We will continue to do our best!
VicNic is a fantastic company - highly recommended!
VicNic is a fantastic company! I have had a very friendly contact with their customer service and have also spoken to Vicky who is super friendly and approachable. I like their philosophy and also their business motto: to make product that are available in Germany also available to the world. Super friendly, great customer service and good products! The product range is varied and consists of organic and qualitatively outstanding products. The parcel arrived very quickly. I also got a little treat: some face and eye cream samples and a voucher for my next purchase. Very nice, will buy from them again!
January 20, 2018
Unprompted review
Reply from VicNic
Hi ML,
Thank you very much for the great review. We are very happy that you are delighted with our service and products. VicNic.com is continuously upgrading to include more great products from Germany, so stay tuned and looking forward to serving you again soon!
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