Victory Cruise Lines Reviews 

Staff was very friendly and helpful. Ship is very well maintained. Food was exceptional.

This was our second trip with Victory Cruise Lines. It was as wonderful as our first trip. The staff are friendly and very helpful. The trips off the ship were very enjoyable and easy walking. The food is top notch.

The size of the ship is comfy and relaxing. The staff and guests become familiar this way. The staff is always helpful, kind, professional, respectful, cheerful and compassionate. I can't say enough positive about them. The ship is clean and everyone does such a good job! We sat in Rachelle's station for lunch and dinner. She was very attentive, observant, and offered other choices if you weren't happy. We sat in Max's section for breakfast. Such a kind, professional, efficient, attentive server. Always had my husbands juice ready when we came down. Food was excellent! Norma works very hard, as does all the staff, she keeps your beverages coming and is fast! The excursions were interesting. I was extremely dissatisfied when we went to Glensheen Mansion. We were stressed and rushed this excursion from beginning to end. We never did have time too view the gardens and grounds there. The guides we very good on excursions too!This is our 4th cruise with Victory and we are, and have been very happy on our cruises! Thank you all!!

Fabulous staff. Clean lean ship. Terrific food with great choices. Good entertainment.
Cabins could be a little larger.

The staff was friendly and did a wonderful job. We enjoyed the food very much along with most of the tours. House band was great and the 10 piece special band that came while we were in Green Bay was fantastic (the one night we stayed till the end). Having a night covered in Chicago is a plus (we stayed an extra 2 nights at the same hotel). Weren't expecting much in the way of the hotel, but the views out our window was fantastic and enjoyed staying there.

The only reasons we didn't give the cruise a 5 star: 1) the back deck where most of the outdoor seating was we didn't enjoy at all. The diesel smell was unbearable and the one spot where the smell wasn't bad it was too loud.

Almost all of the tours we took both included and extra were great. We both felt that the Thunder Bay tour was a complete waste - too much time getting to the Falls and then only having 20 minutes. Our tour guide spent most of the bus ride talking about her family and not giving us information about the area.

In closing, would recommend the cruise to others with letting them know about the deck situation.

The cruise was very enjoyable. Food was excellent and we liked the grill on the 4th level.
Our room steward was Ivon and he was personable and hard working. He did an excellent job.
Recheille in the main dining room is a doll. She is very competent and so good at her job. She is a keeper.
The servers in the Grill are very good also. Weyan, Rahal, and Jose are very competent also. Very personable.

Over all, the Victory Cruise was not worth the money! It was a disappointment in comparison to previous cruises taken on the American Queen.

The staff, food, entertainment were all great.

Beautiful boat, friendly and helpful staff, fabulous food with many choices, great shore excursions, and lots of fun activities on board the Victory 1.

The Staff was excellent, I enjoyed the ports of call
Wendy the excursions director did an excellent job of getting everyone where they needed to be

Friendliness and comradery of crew. Liked the family atmosphere, workers all appeared to be happy and felt comfortable interacting with each other as well as with the owner and other passengers. Would have preferred "better" offerings on dinner menu on some nights, but liked the food display on the way into dining room to see what you would be ordering. Tuscan Stone not the experience it's built up to be. Remake into Italian or French bistro style alternative.

I rate Victory Cruises as five star. I love the small ship intimate atmosphere. The service onboard is exceptional from the room steward to all the food and beverage workers. They make you feel like family and truly strive for exceptional service. Our destinations were interesting and fun and I enjoyed the included excursions. My husband is physically disabled and everyone helped accommodate his needs so that this was truly an enjoyable vacation for both of us. I’d like to recognize our waiter, Ismael, food and beverage manager, Preston and room steward, Achmad who went above and beyond providing us with outstanding service. We have been cruising with the large cruise lines for years and I can say without a doubt that this has been our best cruise experience. We will definitely book with Victory again.

Our underway experience was delightfully outstanding with superb food and drink, and a very attentive staff. However, the precruise experience was dreadful. I attempted to contact the Victory Cruise Lines staff numerous times with limited or no response. The lack of response was disappointing, and not reflective of the on-board experience.

loved the food, that was exceptional!
staff was good (except for excursion director), entertainment was fantastic. the overall staff was friendly and helpful. our room, 350, was great. I felt safe on Victory II on the unpredictible Great Lakes. and, the opportunity to cruise on a small ship on the Lakes was very special.
the shore excursions not so much... The director of the excursions was inexperienced the great ones were too short (botanical gardens, railroad museum, Ships of Muskegon) and the average ones were too long. To not have transportation from the shipping dock in Thunder Bay was the last straw. take a taxi? there were three busses running included excursions back and forth to town, if you weren't on an included excursion you were on your own. of course the 1000 passenger ship was allowed to use the cruise ship dock - it is a matter of money. that was poor planning. this group on Victory II, which was very elderly and generally not mobile, probably had a better experience on the included excursion than those of us who simply wanted to visit the town. The experience of The shore of Lake Superior was terrible, we were taken to the shore and basically sat under a picnic shelter with no guiding at all along the shore. by contrast, Exploring The Keweenaw was extensive and fun for almost no more money. Zodiac experience was exciting, the most exotic and strenuous on the trip. it was great!
AND, the link to excursions and activities is NOT an app, an app is an application. the tool is a link to a web site. pretty much everybody preferred a piece of paper each day. the nightly preview didn't include the obvious stuff - such as the rapid exchange of passport (we get our passports, then immediately after crossing the border turn them back over to Victory) was not clear - going over the shore excursions for the next day was redundant, giving complete details about entering a country, receiving and returning passports was essential. we have been on multiple cruises on ships from 30 passenger to 4000, and we know how this works. maybe i would cruise again on Victory - with reservations and with greater clarity regarding the ease/difficulty of excursions. it was just to easy for us.

Service and meals were outstanding. The on board entertainment was very good. The size of the ship was conducive to friendly interaction with staff and other passengers. The all inclusive feature was great. The cabin was small, but arranged very well. We had great time.

The presentation & taste of food was excellent. The Tuscan Stone Grill was a unique experience. Sid, our room steward, was friendly and very attentive to our needs. The music was perfect and the included tours were paced for us seniors.

The entire crew of the Victory II made this trip so good. Jo our cabin steward, Rochelle our server, Sachi our bartender, Max our server, I did not meet anyone who was not willing to help and do anything to make this cruise great.

The staff on the ship: wow! They were all wonderful: congenial, helpful, and professional.
Big shout out to cabin steward Louise, waiter Jeff, and bar waitress Sarah.
Each meal was a treat! Bravo to the kitchen staff.
The ship's decor is ready for an update. The heavy draperies/valences and velvet sofas look and feel quite dated.

Food very good. Great service from Maria. Liked having cabin windows low enough to see out of.

It was a great trip with interesting stops. The locks were of particular interest. The entertainment, service and food was wonderful. The last night was very confusing when we were told that we had to plan for an early morning disembarkation and take a 2-hour bus to Toronto. Then, the next morning we were told that we had the option to stay and complete the itinerary to Toronto. We were backed and vacated our room by this time plus we were told that we would loose our included transport to the airport if we stayed onboard. So, we took the uncomfortable bus ride. The bus took so much time that we suspect that the few who stayed on the boat, beat us to Toronto. It was so confusing and a poor ending to what had been a wonderful trip.