Victory Tax Solutions Reviews 372

TrustScore 4 out of 5

3.9

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 2 out of 5 stars

I didn't use them as the REVIEWS were really bad.3.5 score I am writing this because without even contacting them they sent me Postcards and listing my debt on the postcard.How tacky and desperate ar... See more

Rated 4 out of 5 stars

Victory handled my rather large tax debt with professionalism and understanding. I was a little concerned having an attorney over the phone but they really stepped up and we're on top of things. The... See more

Rated 5 out of 5 stars

VTS made me feel really comfortable with the process. Associate Shannon Munroe was awesome from start to finish. She explained everything as clear as possible, answered all my questions and called whe... See more

Rated 5 out of 5 stars

I stumbled onto Victory Tax Solutions via the internet; seeking advice on a relative's (no, really) complicated tax matter. VTS ratings were good, but, the name seemed somewhat ostentatious. M... See more

3.9

Great

TrustScore 4 out of 5

372 reviews

5-star
4-star
3-star
2-star
1-star

Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 2 out of 5 stars

I didn't use them as the REVIEWS were…

I didn't use them as the REVIEWS were really bad.3.5 score
I am writing this because without even contacting them they sent me Postcards and listing my debt on the postcard.How tacky and desperate are you VICTORY? And how does this company get my info anyway?? I found an AWESOME HIGHLY RATED,REPUTABLE TAX resolution co. Wish I had the option to post her wonderful postcard with her selfie!

November 30, 2025
Unprompted review
Rated 1 out of 5 stars

I had a business that was dissolved…

I had a business that was dissolved with no debts other than taxes owed. Despite the business being closed, taxes remained due with no income to cover the payments. I was informed that this situation could be resolved, and was referred by a Christian radio station for their tax services. I paid $1,500 to “start” the case and an additional $3,500 to “complete” it. However, the IRS continues to send me notices, and the tax amount has now increased by 3.6 times the original sum.

In 2024, I spoke with Lyle, who mentioned that my case needed to be resubmitted. I informed him that I could not afford to pay the filing fee’s all over again to which he assured me that there would not be any additional charges. He then asked if I was ready to “re-open” the case as uncollectible. After I confirmed, I was charged $300 + amount to re-submit my case as uncollectible.

A few months went by and I received letters from the IRS. I called the company which advised me they had merged with another company to provide better Service. After asking for an update on my case Joseph Holt told me He has been trying to reach me. I advised Him there are no voicemails and that Any business that cannot connect with me leaves a voicemail which is a standard business practice in America.

So I asked again what’s the status of my case, He only said that the case is pending, and then I had to pay a lot more inferring that the case was waiting on me to pay before they resumed the case. I Advised him of my previous conversation with Lyle and asked him to connect with Lyle and get in touch with me for an update about additional charges to reopen the account.

So I said all right let’s submit my taxes, but He told me he has no tax information on my account despite the company holding power of attorney and receiving all my tax documents since 2021. I stopped there and asked him to check in with Lyle and get back to me before I pay any more money.

I’m starting to feel like this whole thing is a scam.

August 19, 2024
Unprompted review
Rated 1 out of 5 stars

IF I COULD GIVE THEM A ZERO I WOULD

IF I COULD GIVE THEM A ZERO I WOULD. signed up, noticed they did nothing until paid in full. Filed my back taxes, and that's it. Call/ emailed everyday, always told busy can't get to the phone. Never receive a call back. But yet gets nasty and says she reached out and I didn't respond. Then told my case would be given to someone else because Catherine Brock is over loaded Still can't file this years taxes because she doesn't answer my emails requesting copies of the taxes she filed ( which by law is required to supply me with). It's over a year and a half. Nothing but letters from the IRS. Called IRS they told me my account is not being worked for a payment plan. They have but me in collections and is now seeking Levy action. I guess it's time to get a lawyer.

April 24, 2024
Unprompted review
Rated 5 out of 5 stars

Ms Cathy

Ms Cathy , Mr Joe, Ms Kim are so great they keep you up to date on everything. They give us the very best advice. Not ones have they directed us in a bad direction. I would recommend them to anyone.

March 22, 2024
Unprompted review
Rated 5 out of 5 stars

THANK YOU!!

Victory Tax Solutions worked with us to eliminate our IRS tax debt. Following a series of unfortunate events, we found ourselves with a huge debt that we would not have been able to repay. We could not have gotten through this mess without the help of the dedicated people at Victory Tax Solutions! They are a caring, compassionate group of people and are very easy to work with. I highly recommend them to anyone who is facing tax problems.

Thank you, from the bottom of our hearts!

Cheri & Jack

March 15, 2024
Unprompted review
Rated 5 out of 5 stars

The Best Tax Service

Attorney Lyle Warren, and Ms Cathy Brock worked very, very
hard on my case. They worked
together to get the job done in a
very professional way. I highly recommend Victor Tax you won't be disappointed with their service. Also I want to thank Joe and the whole staff.
Thank you,
Phyllis Graves

January 8, 2024
Unprompted review
Rated 5 out of 5 stars

They will help you and support you every step of the way.

We owed a lot of taxes that were owed and that had accumulated throughout the years. They were very attentive from the beginning to the end of the process. Catherine Brock was truly a blessing in helping us and helping ensure that we will be okay. She gave us advice on what we needed to do going forward and that she would be there to remind us so that we could stay on track. We would recommend this company, especially, Catherine Brock that did an amazing job so that we can have the "VICTORY"

September 21, 2023
Unprompted review
Rated 4 out of 5 stars

Hi my name is Ronald Dennings I’ve been…

Hi my name is Ronald Dennings I’ve been working with Joe at victory tax solutions for the past year . They seem to be a great business there answers are very informative and active when it comes to the customer. I would definitely refer other clients

September 14, 2022
Unprompted review
Rated 5 out of 5 stars

In Over My Head

For the past 6 years I have been paying federal taxes that I owed. I was working three jobs to try and make all my ends meet. I was frustrated and hated to even look at my paycheck. My boyfriend saw Victory Tax Solutions on a billboard on his way to Richmond, VA. I called the number and that team of Ms. Danielle and the tax lawyer Mr. Lyle went to work on my case. They were so professional with emails, phone calls and follow-ups. Today I can testify that my tax problems are solved and I am grateful to Victory tax who worked with me. I will tell ALL my friends and family about this great company. What a blessing to me. Thank God...VICTORY

July 12, 2022
Unprompted review
Rated 5 out of 5 stars

I would like to say victory tax…

I would like to say victory tax solutions can solve my problems with taxes they can solve anybody's problems one way or another I trust victory tax solution with all my tax problems they helped me and they continue to help me all the time I want to say if anybody has a tax problem Local or federal these people can help you truck drivers you need to talk to them that's how I found out about victory I was in truble when I drove trucks if you need help call them they call help I know they helped me

November 30, 2021
Unprompted review
Rated 5 out of 5 stars

Thank you for the excellent service

I write to thank you for the excellent work you and Victory Tax Solutions have done to resolve the tax problems of a family member.
The excellence of your work includes the reliability and dependability of all your workers, who have been available to me at all hours (beyond business hours), in times of crisis.
Not only are your employees totally reliable, but they are also highly competent in their work, and have gone the extra mile to resolve complex issues that arose with the IRS and needed to be resolved honestly and quickly.
You are to be commended for running a company that is characterized by so much integrity and honesty, in an area of so much complexity and misunderstanding. You have brought peace and light to our family and contributed to the wellbeing of our country by successfully resolving our tax issues and creating a good relationship for us with the IRS.
Thank you and God bless you!

November 19, 2021
Unprompted review
Rated 5 out of 5 stars

Best tax service ever!

Hi Greg I just wanted to take a moment to thank you and the people at Victory tax solutions for the excellent work you guys did to get me caught up on personal and business tax matters. This is twice now that you guys have got me caught up , and combined I want to say that it was a total of 10 years worth of tax filings. I appreciate everything!

Thanks
Marc F

July 9, 2021
Unprompted review
Rated 5 out of 5 stars

They really score you a VICTORY against the IRS.

Victory is the best Tax Service i have ever experienced,I had in the past spent $40,000. on a so-called tax attorney that got me two months of him drafting letters of no substance to help my tax case to the IRS.
Victory was able to resolve my tax problem with the IRS in a matter of days and the best part was they were not just about money for them to get paid ,they wanted my IRS problem fixed.

Thanks To The Best Tax Service, they really scored me my VICTORY against the IRS.

May 15, 2021
Unprompted review
Rated 5 out of 5 stars

I have worked with Victory Tax Solutions …Stickley

I have worked with Victory Tax Solutions for a few years now working on paying back taxes i owe to the IRS. I usually wouldn't write a review but Catherine Brock is in a league of her own! She has diligently worked with me and actually cares about me! She is Always willing to help answer my questions and concerns! I have Never worked with anybody that goes above and beyond her job roles to help me get this figured out! I joke with her about being my mother reminding me to do this or that with my taxes! Catherine is extremely good at her job and I give her 5 stars! Always pleasant and understanding and Always puts me at ease about my tax situation! I would recommend Victory to Everyone because of Catherine! I can promise you that she is the reason I use Victory and will continue! Thank you Catherine for Everything you have done and continue to do for my wife and me! Extremely Happy with Victory Tax Solutions!!

May 7, 2021
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look