Villa Select Reviews 296

TrustScore 4.5 out of 5

4.3

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Rated 5 out of 5 stars

I had a question about the villa that we had booked and due to arrive in 10 days time. The response was very quick and I was very happy with the reply - Excellent Customer Service - Thank you.

Rated 5 out of 5 stars

First time booking a Villa holiday. We dealt directly with Donna by phone. Everything was put into place including flights and transfers etc. We went for Villa Sunset inCala en Porter Menorca. Absolut... See more

Rated 5 out of 5 stars

We stayed in Villa Son Domingo - Menorca. Absolutely beautiful and stunning location Villa spotlessly clean with a great welcome pack on arrival . Well equipped villa with plenty of fresh towels... See more

Rated 5 out of 5 stars

We had a fabulous week at Villa Bella Vista in Menorca, booked through Villa Select. Excellent villa, beautiful private pool with breathtaking views, everything was tasteful and thoughtful. The kitche... See more

Company details

  1. Travel & Vacation

Written by the company

Founded in 1983, Villa Select is known for its unique and discerning selection of carefully hand-picked villas with individuality, character and style, from traditional rustic villas to high-tech modern luxury villas.


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

296 reviews

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Replied to 50% of negative reviews

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Rated 5 out of 5 stars

Good experience

The booking process was very easy and efficient. All staff were helpful, knowledgeable and polite.Villa Select organised private transfers and hire cars. The villa itself was well appointed and in a superb position overlooking the bay and close to amenities, restaurants and shopping.

August 18, 2016
Unprompted review
Rated 5 out of 5 stars

Holiday in Sicilly

Villa select took all the hassle out of booking a holiday,they are efficient,
Friendly and organised.Everything went so well,the Villa Luna (Alexandra) in Sicilly was amazing!!! Would and have recommended them to family and friends and would certainly use them again myself

August 16, 2016
Unprompted review
Rated 3 out of 5 stars

Villa can taron , Mallorca

Villa select did a great service job. They answerd any question and responded quick and professional.

The villa Can taron was just okey, we expected more service regarding cleaning and didnt expect there to be hen and ruster on the property. Unfortunately there also were a great rat problem. The rats were running along the poolarea and up on the Wall and roof when we were having dinner. ( Not ok)
We told our contact Kathryn about the cleaning around the pool, dinnerarea and inside the house. They tryied to clean up , but unfortunately it looked the same oitside and a little better inside. The towle change day didnt seem logical at all. It realy didnt match our stay. I prusume they look at our dates and changes after that? I prusume you are awared of the big amount we paid for this country side villa and we realy did expect more of it. This might sound critical but we have traveled to man different places in the world and paid less and got more. It was also realy difficult to communicate with the cleaning Staff and the" house owner". When we were supposed to get a new cooffey maschine the owner dropped in and changed the broken one to a used machine? They realy need to look over the AC aswell, they were programmed in a very strange way. In this cost you have to have totaly free limit to use AC when ever you want?
Im very sorry to give you this sad respons but I think this is the only way to give next guests a better experience, espciale when we paid this amount. Dont forget that this kind of houses often are rented of families with children and a limit of budget.
I look forward to response on my email and hopfully you will find some how to compensate this visit.
// simon

August 16, 2016
Unprompted review
Villa Select logo

Reply from Villa Select

Dear Simon, Thank you for your review. We are sorry to hear the villa didn't exceeded your expectations. If you do have a complaint regarding to your holiday could you email holidays@villaselect.com and your complaint will be forwarded to the appropriate person. Regards, Janos

Rated 5 out of 5 stars

Excellent

Excellent location and maintenance. Everything perfect,maybe i was luck but it is the first time i find everything ok.

August 16, 2016
Unprompted review
Rated 5 out of 5 stars

The best villa company ever

Villaselect are the best company we have dealt with for our annual summer holiday to Mallorca. The office staff are really helpful, the villas are amazing and the rep Wendy always has the best tips for restaurants, activities and local festival highlights.

August 16, 2016
Unprompted review
Rated 5 out of 5 stars

Outstanding

From the customer service, communication and the outstanding quality of villa, they are first class and cannot be faulted in any way

August 16, 2016
Unprompted review
Rated 5 out of 5 stars

Brilliant holiday

From booking the holiday to the end , was all hassle free and dealt with brilliantly by villa select team . Villa was best we have ever had and so clean and home from home . Looked to book for next year but was disappointed that the villa has gone up by £700 so won't be booking it 😞

August 16, 2016
Unprompted review
Rated 5 out of 5 stars

Wonderful

Villa was extremely clean, a few minutes from the beach and exactly how it looks in the pictures and we had a wonderful time

August 6, 2016
Unprompted review
Rated 5 out of 5 stars

Attention to detail

We had not been with Villa Select for a few years but were impressed by th
eir continuing attention to detail and making the booking of a holiday as
stress free as possible. All went well. We were pleased with the villa and the
car covered our requirements including taking a wheelchair. We can't speak
too highly of the service we received.

August 4, 2016
Unprompted review
Rated 5 out of 5 stars

Splendid

We've enjoyed many villa holidays over the years, this was probably the best one so far. Booking and communication were very straight forward and comprehensive. Staff were extremely helpful, particularly the rep, Deborah, she certainly ensured our holiday got off to a flying start. The villa was lovely, spotless and very highly specced out. Would certainly use this company again and would recommend them to others.

August 3, 2016
Unprompted review
Rated 5 out of 5 stars

Best villa we have had

Villa Es coste is in a beautiful setting, well furnished to a high standard and has everything you could want in it. Maid service was quick and friendly with new towels on wed and Saturdays. The pool is excellent although the trough at the bottom of the infinity part could have been cleaner the pool itself was immaculate. The only suggestion to make it even better would be to place more loungers around the garden as there are some lovely terraces and gardens that you can't enjoy to the fullest because there is nothing to sit or lie on, but I being picky !
The drive up to the villa is tight in a large van like we were in for 6 people and the walk into pollensa involves crossing a busy road so may not be suitable for young families.
Would definitely go back to this villa.

August 3, 2016
Unprompted review
Rated 5 out of 5 stars

Perfect holiday

We have used Villa Select many times for 30 years. Everything about them is professional, from helpful booking to lovely local rep. The villa was excellent as were the gardens, all beautifully maintained. Would not hesitate to recommend this company.

August 3, 2016
Unprompted review
Rated 5 out of 5 stars

Thorough & professional

Very impressed with Villa Select. It's the first time we have used them, and certainly would have no qualms about using them again. Excellent communication throughout, a very good agent near the villa location in Costa Blanca, and the villa itself was absolutely stunning.

August 3, 2016
Unprompted review
Rated 5 out of 5 stars

REgular renter

WE have used the services of Villa Select for many years and have always found the office and the local staff very helpful and obliging.

The villas are well maintained and the towels and bed linen well laundered.

I have recommended Villa Select to many of my friends and acquaintances over recent years.

August 3, 2016
Unprompted review

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