VinCheckUp Reviews 

61
TrustScore 1.5 out of 5

1.3

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Rated 1 out of 5 stars

I was looking for the power rating of an electric motor that comes in two different versions. This website, which seems legitimate at first glance, is a massive scam. In fact, after entering the... See more

Rated 1 out of 5 stars

I would give this site zero stars if I could! On the "preview" page they hook you in by showing there is issues with the car! My report had so much missing data; including the report showing the car h... See more

Rated 2 out of 5 stars

The information was very out of date, car milage 52000 the date of milage on report 30000. No accidents noted but at dealer car had 2 accidents. When I reported to VinCheckUp they said basically... See more

Rated 1 out of 5 stars

I ended up buying a vehicle that had a smaller motor than what they reported . when I told them about their mistake, they said read the fine print. We’re not responsible. Would definitely never use th... See more

Company details

  1. Vehicle Inspection

Written by the company

At VinCheckUp, we work to bring transparency to the used vehicles market by providing our customers with cost effective Vehicle History Reports. VinCheckUp reports check vehicle records, title brand and odometer information and checks it against National Motor Vehicle Title Information System to bring you valuable vehicle history details that can possibly save you form making a costly mistake.


Contact info

1.3

Bad

TrustScore 1.5 out of 5

61 reviews

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No recent history of asking for reviews

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Hasn’t replied to negative reviews

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1.3

All reviews

(61)

17 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 3 out of 5 stars

Unrelevant information, but correct service

Unfortunately I have to confirm the other reviews of getting only generic data that can be found elsewhere online for free.
ALTHOUGH: After contacting them for getting a useless report, they instantly refunded me without any trouble. At least at this point the merchant is trustful.

April 24, 2024
Unprompted review
Rated 1 out of 5 stars

Paid for a report and got generic…

Paid for a report and got generic specs, no service history. Asked for a refund and got a generic reply. I’m my opinion, this is a scam. Don’t give them your money!

March 27, 2024
Unprompted review
Rated 1 out of 5 stars

I would give them 0 but I don’t have an…

I would give them 0 but I don’t have an option. I recently called for a refund they didn’t have any report on my car last 2 years I went to carfax it was even last month that I changed my oil and inspected the car. These are scam they look cheap because they don’t offer anything at all. If you read this message you are safe. Thank you. I would sue them for not refunding the money but they have under their policy that they don’t give a “tish” ⬅️ (the other way read that word)

March 22, 2024
Unprompted review
Rated 1 out of 5 stars

Report was erroneous

Report was erroneous. Didn’t even list the correct motor in the vehicle. Asked for refund and they refused. They claim their information isn’t guaranteed accurate. Scam

February 15, 2024
Unprompted review
Rated 1 out of 5 stars

Absolute scam

Absolute scam. The information given in the report is the information you already have. They also state that they offer a full money back guarantee if you aren’t 100% satisfied. When you contact them to request the refund they just send the same canned email/letter from Ahmed P. (Supposedly a Customer Support Representative) explaining how to access your report that you’ve already seen. They send the same email over and over again every time you contact them. They won’t respond to refund requests. Horrible fraudulent company. Please don’t use this company. I wish I had seen these reviews sooner.

December 22, 2023
Unprompted review
Rated 1 out of 5 stars

Scam, misleading advertisement

Scam, charges $15 for VIN information that can be obtained for free. States: “owner history” and “title events) may be included in report : they are ABSOLUTELY NOT INCLUDED. It states the original dealership and sell dates. Their site is purposefully designed to fool and mislead you into believing they will have i formation you can only obtain by paying.

October 17, 2023
Unprompted review
Rated 1 out of 5 stars

Beware, rip off!

I purchased the 3 vehicle look up package. What a joke! There was zero information for any category. Zero! I had just recently transferred title of all 3 vehicles, and there was no information about ownership, at anytime during the history of the vehicle. No specs, no market price, no lien sale information, I had just purchased a stolen motorcycle, that had been likened by the tow company. No towing records, no theft records, no lien sale records, nothing at all! Do not use this vin look up.

August 24, 2023
Unprompted review
Rated 1 out of 5 stars

Inaccurate Report Data - Accident

Ran and paid for the report and it showed that there were no accidents. For giggles, I also ran a Carfax report and it showed that the car was indeed involved in an accident. As always, you get what you pay for... buyer beware.

August 9, 2023
Unprompted review
Rated 1 out of 5 stars

It's fake reports

It's fake reports
I paid for a vin check, they showed no accidents, fortunately I checked Saskatchewan vin check and it shows twice Total lost in collision. Please don't waste your money.

August 3, 2023
Unprompted review
Rated 5 out of 5 stars

i do not understand why so many people…

i do not understand why so many people are complete Window-lickers. in saying this site is a scam, or they got my info wrong. let me tell you somthing. its your responcibility to enter the information corectly. understand im not just saying this out of ignorance. the car i bought was stupid rare. i bought a 2010 SS camaro transformers edition Factory floor model. Codes to prove its 100% real, they only made 3 of the international models. 3! And ive done a massive amount of reserch on this car, its stupid rare! 100k easy. and i knew everything about this car before i ever used this site. This site not only was 100% accurate in my cars info, it was very cheep for the info provided. if you are whining about your junk 15k car then stop your Female dog-ing untell a 100k car is in your driveway!

July 22, 2023
Unprompted review
Rated 1 out of 5 stars

Scam, don't waste your money

I did purchase the 3 report package and ran a report for my own car (as I was looking for annual registration mileage). This information is public and readily available for vendors to look up and report on but the VINcheckup had none of this information. When I emailed to complain about this I was given the runaround and they pretty much stated that they guarantee no accuracy and or completeness of their information. The response I received was as follows:I ended up purchasing a Carfax report which obviously has the information I was looking for..
-----------------
Thank you for contacting us.
My apologies for any issues you may have encountered while using our services.
The amount and accuracy of data retrieved through the use of the VIN search feature will vary greatly per report.
Please kindly note that we provide information gathered from various data sources. We do not create, verify, or guarantee the accuracy or the amount of information traced through our service. As an information broker, the data provided by our service is largely dependent on these data sources. In some cases, these sources can be slow to update their records. As you can understand, some updates are often out of our immediate control. Data availability may also be determined by federal, state and local regulations.
Please be aware that a Vehicle History Reports is not a substitute to an actual vehicle inspection. The information obtained using VinCheckUp.com searches may not always be accurate and up to date as we do not create or guarantee the accuracy or the amount of information provided through our service. Data availability is largely dependent on various sources from which the information is aggregated. By using VinCheckUp service you agree to comply with all our legal policies and disclaimers.
Please refer to our Terms of Service page for additional information:


Sincerely,
Ahmed P.
Customer Support Representative

June 20, 2023
Unprompted review
VinCheckUp logo

Reply from VinCheckUp

We are always happy to help our customers even offering expert assistance using government and proprietary data sources free of charge to all active customers however, after checked Marc Creemers information and I am unable to locate a customer under that name in our customer database.

Rated 1 out of 5 stars

This report give wrong information

This report is wrong on many detail Like th report said the motor is a V6 but in reallity is a V8

July 16, 2023
Unprompted review
VinCheckUp logo

Reply from VinCheckUp

Please be aware that a Vehicle History Reports is not a substitute to an actual vehicle inspection. The information obtained using VinCheckUp.com searches may not always be accurate and up to date as we do not create or guarantee the accuracy or the amount of information provided through our service. Data availability is largely dependent on various sources from which the information is aggregated. By using VinCheckUp service you agree to comply with all our legal policies and disclaimers.
Please refer to our Terms of Service page for additional information:
http://www.vincheckup.com/terms

Rated 1 out of 5 stars

This website is a scam

This website is a scam, the report did not give me any of the information that was originally promised

July 15, 2023
Unprompted review
VinCheckUp logo

Reply from VinCheckUp

We were unable to locate anyone matching the Nadim Ihsani name however, we were able to locate a customer under the name of Ahmad Nadim Ihsani. We believe this is the same individual as the reviewer. After checking our system, I can see that Ahmed possibly navigated away from the report screen prior to the report completing loading causing a technical error to register in the system and the the report not to fully load with missing header/data fields. There could also be other technical reasons why the report did not fully load but most common are local issues which are not always in our control. Also, after checking the ticketing system we can see that our support staff issued Ahmed a refund shortly after on 7/17/23 8:45am

Rated 1 out of 5 stars

This website is a SCAM

This website is a SCAM. The report I received had a completely different vehicle listed with different specs. I paid through paypal and opened a case for a refund.

June 2, 2023
Unprompted review
VinCheckUp logo

Reply from VinCheckUp

We did some research into this account user zaxapi79@gmail.com and it appears that they were using VinCheckUp to look up some commercial or possibly recreational non standardized VIN. A report for this vehicle is saved in the user’s account.
I was also able to reference the ticketing system and I can clearly see that the user received a full refund for the order on 06/05/23 approximately 24 hours within the purchase date.

Rated 1 out of 5 stars

Expensive report, no value

Expensive report, no real value appart from vechicle data You can find anywhere.

March 13, 2023
Unprompted review
VinCheckUp logo

Reply from VinCheckUp

According to our records there is no customer registered under the username piotr.birketoft@gmail.com however based on the order number YHM4-U1303231438-14CAA I was able to locate a username under pna@adeptus.dk. The order was for a single Vehicle History Report for $14.95 purchased on 03-13-2023 14:39:06. According to our records the customer created a refund ticket and was fully refunded on the date of 03-18-2023 03:37:04. As per the customer complaint, I wish to kindly inform her that NMVTIS data is not free, and our bulk purchase contract allows us to pass on the savings to our customers by offering one of the most competitive pricing options in the industry.

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