Vines of Redhill BMW Reviews 

42
TrustScore 3.5 out of 5

3.6

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Rated 5 out of 5 stars

Another 5+ star review from me Great communication from Louis (sorry if I spelt that wrongly) My car is almost 20 years old so is becoming a classic and they take as much careful care as I do. Alw... See more

Rated 1 out of 5 stars

We have four vehicles that we used to take to Vines but we took our business away some years ago taking our vehicles to an independent bmw specialist due incompetence and customer care. Due to constan... See more

Rated 2 out of 5 stars

Average service, lost booking, told me I hadn't made a booking until I showed them their own confirmation email! Snobby service people looking down on cars which aren't brand new, and try to upse... See more

Rated 5 out of 5 stars

Sunroof stopped working, I was offered a same day appointment but went for the next day. The issue was fixed before I could finish my coffee. Just a reset. Thanks to Kieran and Eleanor in the service... See more

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3.6

Average

TrustScore 3.5 out of 5

42 reviews

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3.6

All reviews

(42)

18 reviews in the last 12 months

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Rated 5 out of 5 stars

Excellent Customer Service and Great Experience

We recently purchased a new all electric BMW from Vines and the entire experience and customer service was excellent from the start. They are very customer focused, responsive and professional and I would recommend. We are also delighted with our new BMW.

Thank you Vines!

January 22, 2022
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