Vinyl Flooring UK Reviews 

276
•
TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Considering 90 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently mention that the website is very simple to navigate and the entire online ordering process is completely straightforward. Consumers love the diverse selection of flooring options available, noting that the materials look fantastic and provide exceptional overall value. Many shoppers also highlight the prompt dispatch times and secure packaging that keeps all items completely protected. However, some people mentioned experiencing unexpected delivery delays and occasionally frustrating communication problems with the courier services. A few other people also felt that products occasionally arrived damaged, discolored, or were left exposed outside during bad weather.

What people talk about most

Delivery service

Users describe positive interactions with delivery service, frequently highlighting fast dispatch times,... See more

Quality

Reviewers mention positive feedback about quality, noting that the flooring products are well-packaged, easy... See more

Order

Clients share satisfaction on order experiences, frequently highlighting that ordering is very easy and... See more

Price

People report positive experiences with price, highlighting competitive rates and unbeatable deals compared... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Order #V0038108 Delivery was prompt and direct with full notifications. The product was high quality and laid well. It looks smooth on the floor over plywood now the job is done. I am very pleased!

Rated 5 out of 5 stars

We ordered our flooring a few weeks back We have laid it this week and realized we had ordered less than we should have. I went back online to order one more box but it had been discontinued. I had... See more

Rated 5 out of 5 stars

Order ref V0032722. Easy and clear ordering, very quick despatch and delivery was also quick and efficient. Product ordered seems good quality. Very happy and would definitely use again.

Rated 5 out of 5 stars

Delivery was quick and delivered to door by parcelforce , vinyl is excellent quality for the price I paid , only for a hallway which has high traffic so didn’t want to spend too much , several peop... See more


Company details

Written by the company

1000s of latest Vinyl flooring designs. Massive Savings with Up To 60% OFF. Guaranteed Best Prices. Free UK Delivery. Easy Return Policy.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

276 reviews

5-star
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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 71% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

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4.5

All reviews

(276)

90 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great service and delivery

Order ref V0032722. Easy and clear ordering, very quick despatch and delivery was also quick and efficient. Product ordered seems good quality. Very happy and would definitely use again.

February 18, 2026
Unprompted review
Rated 5 out of 5 stars

Lino

Simple to order, good price delivered quickly

March 3, 2026
Unprompted review
Rated 5 out of 5 stars

Great service

Great service I was after a product i couldn’t get at any off my suppliers and it was dispatched and delivered in a quick and easy process and at a delivery cost that didn’t cost as much as the herringbone flooring I was ordering 👌

February 13, 2026
Unprompted review
Rated 5 out of 5 stars

Excellent service and excellent quality!

Great customer service especially when I emailed about a measurement problem. They messaged me straight away and were really helpful. Delivery was swift and I’m so pleased with the Vinyl. Exactly what I was looking for. Will definitely use this company again and have already recommended to friends and family.

February 20, 2026
Unprompted review
Rated 5 out of 5 stars

Perfect flooring

Thank you vinyl flooring for delivery our vinyl in perfect condition and on time the flooring is amazing colours perfect for our bathroom and great quality will highly recommend you to family and friends and will defiantly order again thanks again

February 5, 2026
Unprompted review
Rated 4 out of 5 stars

Good communication

Good communication and delivery time. However delivery was shocking. Advised with a neighbour, as requested, but it was actually left at our front door in the rain

February 11, 2026
Unprompted review
Rated 2 out of 5 stars

Don't rely on timely delivery.

Called customer services before placing my order, who said delivery would be 5 working days maximum. Placed and paid for order first thing Monday morning and booked fitter for Saturday morning. No sign of delivery on Friday nor any tracking or updates, just random emails stating they have received my order, taken my payment, and nothing else. Finally had update on Friday afternoon stating delivery would definitely be today (Monday 16/02/2026). Called DX to confirm a timescale only to be told that that my order would not be delivered today but tomorrow. Had I not called I would have been none the wiser, I took the day off work on both Friday and Monday for nothing and wasted my time and annual leave. Now received an email stating order will come tomorrow "at my request!!". Absolutely appalling, disgraceful, dishonest & unprofessional behaviour. Will not be ordering from this company again.

February 16, 2026
Unprompted review
Vinyl Flooring UK logo

Reply from Vinyl Flooring UK

Hi

Could you please share the order number so that we can investigate it?

Thanks

Rated 5 out of 5 stars

Good selection of flooring

Good selection of flooring and easy to use website. The most reasonably priced outlet for the style of flooring that I chose. Delivery was quick and efficient. I’m very happy with my new bathroom floor.

February 12, 2026
Unprompted review

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