VioVet Reviews 

125,082
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Considering 27,655 reviews, reviewers overwhelmingly had a great experience with this company, frequently praising the reliable service and overall value. Consumers often emphasize that navigating the platform is straightforward, making it easy to purchase necessary pet supplies and prescription drugs at much lower prices compared to local veterinary clinics. Buyers also note that packages arrive promptly in secure condition, ensuring pets receive their treatments without unnecessary waiting times. Some reviewers were not happy with occasional delivery delays, noting instances where parcels arrived later than expected or where items appeared out of stock after purchase. A few other people also felt that communication regarding fulfillment issues could be improved, and some encountered problems with short product expiration dates.

What people talk about most

Delivery service

Users describe positive interactions with delivery_service, noting that items arrive promptly and often... See more

Order

People report positive experiences with order, highlighting straightforward online processes and fast... See more

Product

Clients share positive opinions on product quality, highlighting great value and effectiveness for pets.... See more

Service

Consumers find service to be positive, highlighting efficient, fast, and reliable experiences. Many reviewers... See more

Price

Reviewers highlight positive aspects of price, noting that items are reasonably priced and much cheaper... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Have used Viovet previously and am really happy with their own brand flea and tick treatment for dogs so much cheaper than top brands. I purchased dog treats also and they have an amazing choice of br... See more

Company replied

Rated 5 out of 5 stars

Was looking to save money on my dogs Loxicom as it was very expensive at the vets , so looked into on-line alternatives so came across Viovet on line and got a quote it was so much cheaper even with t... See more

Company replied

Rated 5 out of 5 stars

I always return to Viovet for prescription required medication for my German Shepherds. Why pay extortionate prices at the vets when you can save money using Viovet? I have been using Viovet for ma... See more

Company replied

Rated 5 out of 5 stars

Everything is seamless from start to finish. It’s so simple to place an order and is delivered quickly, I’ve been ordering prescriptions and non prescription items and the price is great too. Much che... See more

Company replied


Company details

  1. Veterinary Pharmacy
  2. Horseback Riding Service
  3. Pet Store
  4. Pet Supply Store
  5. Veterinarian

Written by the company

VioVet Ltd offers a variety of pet and horse supplies, including prescription and non-prescription medications, food, toys and equipment. We stock many of the leading market brands, as well as our own-branded products and supplements. This is all offered at considerable savings to the customer who can expect to receive excellent value for money and an efficient, professional service whenever they contact us. Our consistent levels of service have contributed to us being ranked among the top retailers of pet food and medication in the UK by Trustpilot.co.uk and featuring various times in the Telegraph and Guardian newspapers for our success.

VioVet Ltd's Details

Written by the company

Tel: 01234 907860
Mon-Fri 9am-5pm
FREE delivery available from £35
Exclusions apply, see www.viovet.co.uk/p122/Delivery_Information/pages.html for more information

Contact info

4.7

Excellent

TrustScore 4.5 out of 5

125K reviews

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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

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4.7

All reviews

(125,082)

26,592 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Excellent service

Easy to use site and fast delivery

August 14, 2026
VioVet logo

Reply from VioVet

We appreciate your positive feedback. We are delighted to hear that you found our website easy to use and that your delivery arrived quickly. We value your feedback.


Many Thanks, VioVet.

Rated 5 out of 5 stars
VioVet logo

Reply from VioVet

We appreciate your positive feedback. We are delighted to hear that you are satisfied with the quality of our products and our competitive pricing. We truly value your feedback.


Many Thanks, VioVet.

Rated 5 out of 5 stars
VioVet logo

Reply from VioVet

Thank you for your positive feedback! We are delighted to hear that you received such prompt and excellent service from us. We truly appreciate your kind words.


Many Thanks, VioVet.

Rated 5 out of 5 stars

I had never used a online pharmacy…

I had never used a online pharmacy before for my dogs medication being able to speak to someone for help was great. Would recommend them to everyone. The medication arrived the next day. Great

August 14, 2026
VioVet logo

Reply from VioVet

We're so pleased to hear that you had such a great first experience with our online pharmacy and that our team was able to assist you. It's wonderful that your dog's medication arrived the very next day!


Many Thanks, VioVet.

Rated 5 out of 5 stars

Easy to use website with lots of info…

Easy to use website with lots of info regarding the dog food ie nutrition etc

August 14, 2026
VioVet logo

Reply from VioVet

We're delighted to hear that you found our website easy to use and appreciate the detailed nutritional information available for our dog food. Thank you for your positive feedback!


Many Thanks, VioVet.

Rated 5 out of 5 stars

Great service

Great service, pate delivered within 2 days

August 14, 2026
VioVet logo

Reply from VioVet

We appreciate your positive feedback. We are delighted to hear that you received great service and that your delivery arrived promptly within two days. We truly value your feedback.


Many Thanks, VioVet.

Rated 5 out of 5 stars

Speedy delivery.

August 14, 2026
VioVet logo

Reply from VioVet

Good Afternoon
Thank you for your positive trust pilot review. We are pleased to know that you have enjoyed our quick delivery times from us here at VioVet. We aim to provide all of our customers with the best service possible. We appreciate your positive feedback and your high recommendation.
We will look forward to your next order.

Many Thanks

Rated 5 out of 5 stars

A good service

My order was received swiftly and it was well packaged to avoid breakage.

August 14, 2026
VioVet logo

Reply from VioVet

We're delighted to hear that your order was received swiftly and that it was well packaged to prevent any breakage. Thank you for your positive feedback!


Many Thanks, VioVet.

Rated 1 out of 5 stars

Haven’t received my order

Haven’t received my order

August 14, 2026
VioVet logo

Reply from VioVet

Good Afternoon
Thank you for your trust pilot review. We apologize for any inconvenience caused. We have looked into this and when you placed the original order on the - 13.08.2026 we sent you out an order acknowledgement email to advise - Estimated delivery date:
Sat 15 Aug to Tue 18 Aug. This order was dispatched on the - 14.08.2026 and The Royal Mail Tracking shows this should be delivered within that time frame.

We appreciate your feedback and we do Hope to value your custom again soon.

Many Thanks

Rated 5 out of 5 stars

Very happy with our order

Very happy with our order. Website was easy to navigate and the order was delivered very quickly. Website will definately use viovet again.

August 14, 2026
VioVet logo

Reply from VioVet

We're delighted to hear you're very happy with your order and found our website easy to navigate. It's wonderful to know your order was delivered so quickly, and we appreciate you planning to use us again!


Many Thanks, VioVet.

Rated 5 out of 5 stars

Brilliant

Brilliant , on time and fast .

August 7, 2026
VioVet logo

Reply from VioVet

We are delighted to hear you found our service brilliant, on time, and fast. We appreciate your positive feedback and are pleased with your satisfaction. We truly value your feedback.


Many Thanks, VioVet.

Rated 5 out of 5 stars

Great service

August 14, 2026
VioVet logo

Reply from VioVet

Good Afternoon
Thank you for your positive trust pilot review. We are pleased to know that you have received a great service from us here at VioVet. We aim to provide all of our customers with the best service possible. We appreciate your positive feedback and your high recommendation.
We will look forward to your next order.

Many Thanks

Rated 5 out of 5 stars

Very fast delivery

Very fast delivery, easy to order.

August 14, 2026
VioVet logo

Reply from VioVet

We appreciate your positive feedback. We are delighted to hear that you found the ordering process straightforward and that your delivery arrived quickly. We value your feedback.


Many Thanks, VioVet.

Rated 5 out of 5 stars

Very happy with the service and quick…

Very happy with the service and quick delivery.

August 14, 2026
VioVet logo

Reply from VioVet

We appreciate your positive feedback. We are delighted to hear that you are happy with our service and experienced quick delivery. We truly value your feedback.


Many Thanks, VioVet.

Rated 5 out of 5 stars
VioVet logo

Reply from VioVet

We appreciate your positive feedback. We are delighted to hear that you are satisfied with our competitive pricing and prompt delivery. We truly value your feedback.


Many Thanks, VioVet.

Rated 5 out of 5 stars
VioVet logo

Reply from VioVet

We appreciate your positive feedback. We are delighted to hear that you experienced very quick delivery and are pleased with our product. We truly value your feedback.


Many Thanks, VioVet.

Rated 5 out of 5 stars

so far so good prompt seems very…

so far so good prompt seems very efficient just waiting for delivery today at a specified time thank you

August 14, 2026
VioVet logo

Reply from VioVet

We're delighted to hear that our prompt service has been efficient so far and that you're looking forward to your delivery today. Thank you for your kind words!


Many Thanks, VioVet.

Rated 5 out of 5 stars

Prices are really good

Prices are really good, service excellent and deliveries on time

August 14, 2026
VioVet logo

Reply from VioVet

We appreciate your positive feedback. We are delighted to hear that you found our prices really good, our service excellent, and our deliveries on time. We truly value your feedback.


Many Thanks, VioVet.

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