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Virgin Media - London Westfield Stratford Reviews 

2
•
TrustScore 3.5 out of 5

3.3

Internet Service Provider
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SU025, Westfield Shopping Centre, W12 7GG London, England, GB

•
020 8519 9992

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Company details

  1. Internet Service Provider

Written by the company

Virgin Media helps homes across the UK stay connected and entertained with broadband, TV and home phone services. We know reliable connectivity matters every day, whether you are working from home, streaming, gaming or keeping in touch. We focus on making it easy to join, set up, manage your account and get support when you need it. We read the feedback you leave here on Trustpilot and use it to improve. When things do not go to plan, our aim is to put them right as quickly and clearly as we can.

Contact info

  • SU025, Westfield Shopping Centre, W12 7GG, London, England, United Kingdom

  • 020 8519 9992

3.3

Average

TrustScore 3.5 out of 5

2 reviews

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3.3

All reviews

(2)

6,348 reviews in the last 12 months

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Rated 1 out of 5 stars

If I can rate 0 I will

If I can rate 0 I will. Maybe In this world It is best not to use any service. Self Supplied is better. Because they are horrible at what they do.
Terrible speed, bad customer services,
No way to contact them apart from waiting 1 hours in call. God! What human life has to be bad this way!!!! because of these bad companies

August 22, 2026
Unprompted review
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Reply from Virgin Media - London Westfield Stratford

Hi there, we're sorry to hear about your experience. We understand how frustrating it can be when services don't perform as expected and getting support takes longer than it should.

Providing reliable service and making it easy for customers to get help are things we take seriously, so it's disappointing to read that we've fallen short on both counts in your case.

We do have a team on our social pages that will be more than happy to take a further look into your account for you. Feel free to reach out to the team on the following pages:
Facebook: https://bit.ly/45M57LA
X: https://bit.ly/4wGTd0m

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