Virtual College Reviews 

16,393
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Evaluating 541 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the user-friendly platform and its ease of use, making their overall experience smooth and accessible. Many found the course content to be highly informative, well-structured, and easy to follow, significantly enhancing their knowledge. People also appreciated the flexibility to complete training at their own pace, the extensive variety of courses offered, and helpful features like mini-tests and readily available certificates. However, some customers also noted that certain courses took longer to complete than initially suggested.

What people talk about most

User experience

People report positive experiences with user experience, highlighting the ease of use and straightforward... See more

Website

Reviewers mention positive feedback about the website, highlighting its ease of use and navigation for... See more

Product

Consumers find the product to be positive, highlighting the courses as clear, informative, and... See more

Service

Customers consistently note positive experiences with service, praising its speed, professionalism, and ease... See more

Quality

Reviewers highlight positive aspects of quality, noting that courses are thorough, informative, and provide... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Well what can I say?! I thought I knew about Health & Safety but my knowledge improved by the time I took the assessments. A fantastic and easy on the eye course . whilst navigating the course: it’s... See more

Company replied

Rated 5 out of 5 stars

This course was very straight forward and jargon free. Nice multiple choice questions throughout and not too many. Sensitive topics other than FGM were included on the course. This has enlightened... See more

Company replied

Rated 5 out of 5 stars

The courses are great. They are easy to navigate full on information inexpensive and you get nice certificates. As a business I have been using them for years. I have come across a lot of fake cour... See more

Company replied

Rated 5 out of 5 stars

Majority of the information was easy to comprehend. It was repeated in several ways to help it to be remembered. The questions at the end where very relevant to the course itself. May have taken me... See more

Company replied


Company details

  1. Educational Institution
  2. Distance Learning Center
  3. Educational Consultant
  4. Educational Supply Store

Written by the company

Virtual College create inspiring digital training solutions from ready-to-go courses to large scale training transformation programmes, underpinned by great learning technology and real-world learning and development expertise. We have experience of delivering training to more than 5.5 million learners and a wide range of organisations.

Virtual College Ltd

Written by the company

Promise 1
Over 5.5 million registered online learners
Promise 2
Over 350 online courses
Promise 3
Secure access to your courses 24 hours a day, 7 days a week
Promise 4
Instant digital certificate with every course
Promise 5
Established for 30 years

Contact info

Promotion box for Virtual College

Online training for the workplace

Certified compliance courses on a user-friendly learning platform.

4.8

Excellent

TrustScore 5 out of 5

16K reviews

5-star
4-star
3-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.8

All reviews

(16,393)

496 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great sight for learning

Great sight for learning

July 13, 2026
Virtual College logo

Reply from Virtual College

Hello Angie, thank you for your 5* review!

We're thrilled to hear you had a good e-learning experience with us, thank you once again for choosing Virtual College.

Kind regards
Adam
Virtual College

Rated 5 out of 5 stars

Good easy website to use

Good easy website to use. The course had lots of information.

July 5, 2026
Virtual College logo

Reply from Virtual College

Hello Lyn, thank you for your 5* review!

We're thrilled to hear you had a good e-learning experience with us, thank you once again for choosing Virtual College.

Kind regards
Adam
Virtual College

Rated 5 out of 5 stars
Virtual College logo

Reply from Virtual College

Hello Kaia, thank you for your 5* review!

We're thrilled to hear you had a good e-learning experience with us, thank you once again for choosing Virtual College.

Kind regards
Adam
Virtual College

Rated 5 out of 5 stars

Good clear information

Good clear information in the course.
Options to watch a video or read a transcript was good in modules.

July 10, 2026
Virtual College logo

Reply from Virtual College

Hello Anne, thank you for your 5* review!

We're thrilled to hear you had a good e-learning experience with us, thank you once again for choosing Virtual College.

Kind regards
Adam
Virtual College

Rated 5 out of 5 stars
Virtual College logo

Reply from Virtual College

Hello Narong, thank you for your 5* review!

We're thrilled to hear you had a good e-learning experience with us, thank you once again for choosing Virtual College.

Kind regards
Adam
Virtual College

Rated 5 out of 5 stars

Excellent I loved it

Excellent I loved it

July 9, 2026
Virtual College logo

Reply from Virtual College

Hello Shakera, thank you for your 5* review!

We're thrilled to hear you had a good e-learning experience with us, thank you once again for choosing Virtual College.

Kind regards
Adam
Virtual College

Rated 5 out of 5 stars

Simple,straightforward

Simple,straightforward

July 6, 2026
Virtual College logo

Reply from Virtual College

Hello, thank you for your 5* review!

We're thrilled to hear you had a good e-learning experience with us, thank you once again for choosing Virtual College.

Kind regards
Adam
Virtual College

Rated 5 out of 5 stars

I recently completed the Food Hygiene…

I recently completed the Food Hygiene course and found it very informative and easy to follow. The course explained important food safety practices clearly, including proper food handling, storage, cleaning, and preventing cross-contamination. The content was well-structured and practical, making it relevant for anyone working with food. I feel much more confident in understanding my responsibilities for maintaining high hygiene standards. Overall, I would highly recommend this course to anyone looking to improve their food safety knowledge.

June 25, 2026
Virtual College logo

Reply from Virtual College

Hello Monique, thank you for your 5* review!

We're thrilled to hear you had a good e-learning experience with us, thank you once again for choosing Virtual College.

Kind regards
Adam
Virtual College

Rated 5 out of 5 stars

Course was very in depth and brought…

Course was very in depth and brought out all salient points without it being too difficult to take in. I know this was an online course but it would be good if you could buy printed book detailing all that is on the course. This would make for easy reference when needed.

June 30, 2026
Virtual College logo

Reply from Virtual College

Hello David, thank you for your 5* review!

We're thrilled to hear you had a good e-learning experience with us, thank you once again for choosing Virtual College.

Kind regards
Adam
Virtual College

Rated 5 out of 5 stars

Easy to buy

Easy to buy, easy to navigate, reasonably priced

June 24, 2026
Virtual College logo

Reply from Virtual College

Hello Karis, thank you for your 5* review!

We're thrilled to hear you had a good e-learning experience with us, thank you once again for choosing Virtual College.

Kind regards
Adam
Virtual College

Rated 5 out of 5 stars

Excellent training Safeguarding Level 3

Excellent training, so easy to follow and not the long laborious questions in the assessment. Look forward to starting another soon.

July 1, 2026
Virtual College logo

Reply from Virtual College

Hello Lisa, thank you for your 5* review!

We're thrilled to hear you had a good e-learning experience with us, thank you once again for choosing Virtual College.

Kind regards
Adam
Virtual College

Rated 5 out of 5 stars

Excellent support

Excellent support. When we had to change the email address to transfer a login it was quickly dealt with.

June 22, 2026
Virtual College logo

Reply from Virtual College

Hello Sarah, thank you for your 5* review!

We're thrilled to hear you had a good e-learning experience with us, thank you once again for choosing Virtual College.

Kind regards
Adam
Virtual College

Rated 3 out of 5 stars

Course content appears accurate but…

Course content appears accurate but disappointed that for a Level2 course they are few check questions between sections to consolidate knowledge.

June 29, 2026
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Reply from Virtual College

Hello Martin, thank you for your review and feedback about the course.

The questions within the training are designed to check your knowledge as you progress through the course, they have been added to the training to ensure our learners have thoroughly understood the material throughout.

Kind regards
Adam
Virtual College

Rated 5 out of 5 stars

Very easy to use

Very easy to use

June 27, 2026
Virtual College logo

Reply from Virtual College

Hello Annie, thank you for your 5* review!

We're thrilled to hear you had a good e-learning experience with us, thank you once again for choosing Virtual College.

Kind regards
Adam
Virtual College

Rated 5 out of 5 stars

i booked 4 fire marshal and fire safety…

i booked 4 fire marshal and fire safety training packages
i received one fire marshal training only ... i need four as they are for different sites hence me purchases 4 packages
not good value for money this way
after talking to Virtual College about the issue the problem was solved very quickly and all courses were accessible. Their assistant was very helpful and polite, and the issue was solved

June 26, 2026
Virtual College logo

Reply from Virtual College

Hi Sharon,

Thank you for your review and feedback about your experience.

A member of our Customer Support Team has contacted you regarding the problem you faced when attempting to access the courses you have purchased.

The courses were waiting to be allocated out to your learners and I can see that you have now done this and the learners have access to their training.

We hope this training is useful and informative and would love to hear your updated feedback.

Kind regards,
Adam
Virtual College

Rated 5 out of 5 stars

Quick & easy to buy a course

Quick & easy to buy a course, good explanation about the course

June 23, 2026
Virtual College logo

Reply from Virtual College

Hello Karen, thank you for your 5* review!

We're thrilled to hear you had a good e-learning experience with us, thank you once again for choosing Virtual College.

Kind regards
Adam
Virtual College

Rated 5 out of 5 stars

Easy to follow course and then the…

Easy to follow course and then the assessment completed after. Great to get it done in two hours. Saved a proposed all day at work!

June 13, 2026
Virtual College logo

Reply from Virtual College

Hi Angela

Thank you for your review!

We're pleased to hear you found the course easy to follow and could complete it in just a couple of hours. It's great to know the flexibility of online learning helped save you time.

Kind regards,

Ryan
Virtual College

Rated 1 out of 5 stars

Really poor experience

Really poor experience. Unable to log on or set a password. Apparently due to a firewall issue. Then unable to access a link to the course. When the page finally opened I was still unable to do the course because of pop ups that kept appearing advertising all their other courses. AVOID if you can!!

June 22, 2026
Unprompted review
Virtual College logo

Reply from Virtual College

Thank you for taking the time to share your feedback.

We're sorry to hear about the difficulties you experienced accessing your course.

We understand how frustrating technical issues can be when you're trying to complete your training.

While our support team worked with you to resolve the login and course access issues, we're sorry that the overall experience did not meet your expectations.

Thank you again for your feedback.

We value all learner comments and use them to help improve our services.

Many thanks

Ryan
Virtual College

Rated 5 out of 5 stars
Virtual College logo

Reply from Virtual College

Hello Paul, thank you for your 5* review!

We're thrilled to hear you had a good e-learning experience with us, thank you once again for choosing Virtual College.

Kind regards
Adam
Virtual College

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