Visa Genie Reviews 

3,132
TrustScore 5 out of 5

5.0

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Looking at 77 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently mention that the staff are extremely efficient, polite, and always ready to help with any questions or inquiries along the way. People really appreciate the exceptionally quick turnaround times, with many receiving their travel documents within just a couple of days after submission. However, some people mentioned that navigating online visa application systems independently could occasionally be frustrating, slow, and prone to technical crashes before getting support. Despite these initial hurdles with external platforms, consumers find that the direct guidance provided by the expert team makes the entire procedure completely smooth and stress-free.

What people talk about most

Service

Customers report extremely positive experiences with the fast and efficient service, noting that the... See more

Staff

Users describe positive interactions with staff, noting that the team is extremely helpful, efficient, and... See more

Website

Reviewers highlight ambiguous aspects of website performance and usability. Many consumers report frustration... See more

Response time

Reviewers express high satisfaction and appreciation regarding response times. Consumers consistently... See more

Customer service

Customers consistently note positive experiences with customer service, praising the professional, friendly,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

After trying unsuccessfully to sort out our own Visas for India, we took the advice of our tour company. Go to Vis Genie. What a difference! One form easily completed, two images sent by email from... See more

Rated 5 out of 5 stars

A quick and easy process to obtain either business or tourist visas for India. They can help with editing photo sizes, making sure your application is correct by proving an easy to fill template. High... See more

Rated 5 out of 5 stars

Visa Genie staff were really efficient and helpful in obtaining my eVisa for India. My son and I had about nine attempts before I placed the business with them. On every occasion, we were allowed to... See more

Rated 5 out of 5 stars

Dhara is absolutely amazing! From start to finish, she makes everything so smooth and stress-free. She’s genuinely passionate about helping you and always goes the extra mile. What really stood out... See more


Company details

  1. License Bureau

Information provided by various external sources

Visa Genie’s services are tailored for to make your travel visa application simple and affordable. Our aim is to serve in a most personalised and a cost efficient way. This includes assisting clients in completing visa applications, editing documents as per official requirements, eliminating errors and speedy visa delivery.


Contact info

5.0

Excellent

TrustScore 5 out of 5

3K reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

5.0

All reviews

(3,132)

73 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Excellent service, 100% recommend

After attempting the China visa form myself, I admitted defeat and decided that Visa Genie could deal with it for me. The form was so much simpler, Dhara was fantastic, she responded to my emails extremely quickly she and had so much patience. The forms were completed and sent back for checking, then we sent the signed forms/passport off the Visa Genie, and five days later the passports were returned complete with visas. Excellent service, 100% reccommend

November 18, 2024
Rated 4 out of 5 stars

Easy to fill in forms and help at hand…

Easy to fill in forms and help at hand if your not sure this is the second time I have used you xthe only thing that through us was that you said we my need hotel booking but was staying with family but everything was ok we didn't need it got paspor back after 5 days very happy and thankyou xx

November 14, 2024
Rated 5 out of 5 stars

Vey Quick and Easy

Vey Quick and Easy, definitely worth the cost for the service. Everyone knew what they were doing, and Visa Genie staff at the embassy allowed me to jump the queue and allowed everything to go without issue.

November 5, 2024
Rated 5 out of 5 stars

Highly Recommended

While you could obtain the visa yourself, the Indian High Commission website is not user friendly and it feels as though they look for reasons to decline your application (with no right of appeal or refund), so its easier to trust these guys to get the job done

October 31, 2024
Unprompted review
Rated 5 out of 5 stars

Outstanding customer service

This is the 4th time I've used Visa Genie and Dhara and the team always go above and beyond to make the application process as smooth as possible, even outside office hours.
I can't recommend Visa Genie enough and certainly wouldn't go anywhere else, thank you!

October 24, 2024
Unprompted review
Rated 5 out of 5 stars

E-Tourist Visa for India - an excellent discovery!

A brilliant service. We have required visas for travel to India on several occasions in the past but found it required a high time commitment and a lot of organisation. Visa Genie took all of that away and we had our visas within 72 hours of applying. I cannot recommend them highly enough.

October 16, 2024
Unprompted review
Rated 5 out of 5 stars

Amazing Service

One word can describe this service, AMAZING! When I first looked to applying for a visa the process seemed so complicated involving downloading documents and seemingly endless questions. Then I found Visa Genie. Application form was quick and easy to complete, could simply e-mail everything. Had to re-submit a couple of things but they responded very quickly. Kept me up to date with the process and my visa arrived on the day they said it would. Would not hesitate to use them again and would recommend them to anyone.

October 22, 2024
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look