Visa Genie Reviews 

3,130
TrustScore 5 out of 5

5.0

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Review summary

Created with AI, based on recent reviews

Looking at 77 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently mention that the staff are extremely efficient, polite, and always ready to help with any questions or inquiries along the way. People really appreciate the exceptionally quick turnaround times, with many receiving their travel documents within just a couple of days after submission. However, some people mentioned that navigating online visa application systems independently could occasionally be frustrating, slow, and prone to technical crashes before getting support. Despite these initial hurdles with external platforms, consumers find that the direct guidance provided by the expert team makes the entire procedure completely smooth and stress-free.

What people talk about most

Service

Customers report extremely positive experiences with the fast and efficient service, noting that the... See more

Staff

Users describe positive interactions with staff, noting that the team is extremely helpful, efficient, and... See more

Website

Reviewers highlight ambiguous aspects of website performance and usability. Many consumers report frustration... See more

Response time

Reviewers express high satisfaction and appreciation regarding response times. Consumers consistently... See more

Customer service

Customers consistently note positive experiences with customer service, praising the professional, friendly,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

After trying unsuccessfully to sort out our own Visas for India, we took the advice of our tour company. Go to Vis Genie. What a difference! One form easily completed, two images sent by email from... See more

Rated 5 out of 5 stars

A quick and easy process to obtain either business or tourist visas for India. They can help with editing photo sizes, making sure your application is correct by proving an easy to fill template. High... See more

Rated 5 out of 5 stars

Visa Genie staff were really efficient and helpful in obtaining my eVisa for India. My son and I had about nine attempts before I placed the business with them. On every occasion, we were allowed to... See more

Rated 5 out of 5 stars

Dhara is absolutely amazing! From start to finish, she makes everything so smooth and stress-free. She’s genuinely passionate about helping you and always goes the extra mile. What really stood out... See more


Company details

  1. License Bureau

Information provided by various external sources

Visa Genie’s services are tailored for to make your travel visa application simple and affordable. Our aim is to serve in a most personalised and a cost efficient way. This includes assisting clients in completing visa applications, editing documents as per official requirements, eliminating errors and speedy visa delivery.


Contact info

5.0

Excellent

TrustScore 5 out of 5

3K reviews

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5.0

All reviews

(3,130)

71 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Chinese visa made simple

I applied for a Chinese visa and as I was using visa Genie decided to apply for a 2 year multi entry visa. The service from start to finish was super efficient. It required me to complete an online form and a trip to the visa centre for biometrics. I was met by an agent who took me through the process. Simple and straightforward. I highly recommend visa Genie.

September 17, 2025
Rated 5 out of 5 stars

Visa’s made simple

I had tried to do this myself but it was extremely complicated and I couldn’t risk making a mistake. A friend recommended this company and I read their reviews and they were all positive. They didn’t disappoint and made the process simple and very good value for money. I would also recommend them, there customer service is excellent.

September 2, 2025
Unprompted review
Rated 5 out of 5 stars

Indian Visa Application

It is the second time I have used Visa Genie and in both occasions they were extremely efficient and very quick.
Their online form to fill in is clear and simple to understand and it is very easy to attach documents to their email.
I certainly would recommend them to my friends.

September 1, 2025
Unprompted review
Rated 5 out of 5 stars

Very reliable and helpful

I always use Visa Genie and I recommend them to my friends and colleagues. They are very responsive and informative and their service is fast and reliable.

September 2, 2025
Unprompted review
Rated 5 out of 5 stars

Great service and customer support

Had to arrange a visa at late notice for meeting and the visa was delivered in 3 days. Great combination of online form filling for data backed up by direct support through customer service representative to answer any questions - thank you Dhara!

August 25, 2025
Unprompted review
Rated 5 out of 5 stars

Quick and efficient Indian tourist…

Quick and efficient Indian tourist evisa service. Easy to fill in form online, email in photos and passport bio page, and got year long visa back 1 working day later. Absolutely amazing service.

August 18, 2025
Unprompted review
Rated 5 out of 5 stars

Quick, reliable and professional

My brother recommended as had used their services. Really quick and easy. Professional e-visa via email and no issues re size of files submitted. My friend applied for a visa elsewhere and said it was a nightmare. Go with VisaGenie - you won’t regret it.

August 18, 2025
Unprompted review
Rated 5 out of 5 stars

All answers swiftly answered & visa…

All answers swiftly answered & visa obtained in 2 days. Well worth using, to ensure the rather complicated photographic rules for the visa, are compliant. Thank you to all those who helped with the process.

August 15, 2025
Unprompted review
Rated 5 out of 5 stars

Excellent service

Excellent service, wife lost her 6 month old uk passport that ment her 5 year Indian visa was useless had a real problem getting another visa, I couldn’t do it ,but visagenie did it, highly recommended
Mike

August 14, 2025
Unprompted review

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