My visa experience was a little drawn out but ultimately successful. Tips -Do as much document research and prep before you apply. The website seems to ask for a lot more than the Govt website need... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Company details
Written by the company
Passports and Travel Visas Online: Comprehensive Information on Passport Services, Visa Requirements and Applications. Real-time Status Updates, Live Help.
Contact info
United States
- 1-800-345-6541
- info@visahq.com
- www.visahq.com
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 70% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
I could not get the application to work…
I could not get the application to work the first time I tried to apply for an Australian ETA. Then I retried the second day, I was able to get the application to go through with very little issues.
Excellent service
Personal attention, immediate response, professional results
Process was very quick and…
Process was very quick and straightforward. Email for further assistance was very helpful and they respond fast!
They are very professional and helped…
They are very professional and helped me throughout my entire process even though I speak very little English. Thank you so much!
Excellent team
Excellent team. Makes the visa process very easy.
Ma Katrina helped us with Morocco visa for our child when we lost hope.
Professional team. Highly recommended
The procedure is really simple and the…
The procedure is really simple and the responses are quick.
Thank you
$82 of Visas for $814.16 - total scam
One daughter used Visa HQ and was charged $814.16 her twin spent a little more time navigating India, Kenya and Thailand but only spent $79.16.
You do the math!!!! There was now way this service is worth $735 of fees and shipping charges (marked up)
What a scam!!!!!!!!!!!!!!!!!!!!!!!!!!!

Reply from VisaHQ
The customer support from Visa HQ was…
The customer support from Visa HQ was invaluable and top notch! I would and will absolutely recommend the Visa HQ Service to my friends, families, and colleagues.
Expectations met
Very simple, clear process and easy to follow. Delivery time - exactly as stated.
Ugandan visa
I applied for a Ugandan visa & within 3 days i recieved it.fast and even got help with the process of filling out the info I needed to send.Most definitely will use them again.
Simple Process
It was a very simple, quick process. Seven days from start to finish.
Data mining
All documents requested were submit, a part from what was not possible,
I am travelling by car through Senegal to Guinea, I tried to get a land transit visa,
as land visas and transit visas are offered, but it is NOT possible for me to provide any round trip tickets, as requested, because I am travelling by car. So I have lost 25 euros, because land visas by car/personal vehicle, are not possible, which is not stipulated on the website.
Guinea government charge approx 50 USD for their visa service, visa hq charges 126euros and have not been able to provide the land visa service as indicated.
Apart from the price being more than double with visahq, they have also requested a lot more data than the Guinea government, like my bank statements which is sensitive information.

Reply from VisaHQ
Good easy service
Good easy service, however I was surprised I could not change the Nationality of the Contact even though I hadn't finalised my application and there was no official 'submit' button. I had to call the helpline to get them to change this before it was submitted to the Embassy. Visa was issued 3 days before the ETA which was pleasing.
Amazing services provided by Adham Elkholy
The services provided by Adham Elkholy was top notch. His communication and engagement were great and he was hospitable. He was patient in explaining the processes and answering my queries.
I will definitely be dealing with VISA HQ in the future.
The form was easy to complete
The form was easy to complete
In the process of sending documents one of the team helped me so much and he was very patient with me
You kept informing me about the progress of my visa
Aloha haven't seen any refund nor any…
Aloha haven't seen any refund nor any phone call, communication problems again????? Have a funny day jp
We had applied for our visas to Namibia…
We had applied for our visas to Namibia early so that we could be organized for our trip. We waited three weeks after multiple phone calls and e-mail before visahq responded to us. We now have our visas but I would not say that it was good service.
It's above my expectations
It's above my expectations, simple and smooth process. Will recommend your services to more of my friends 🧡
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.







