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Company details

  1. Business and IT Consulting Agency
  2. Business to Business Service

Written by the company

𝗧𝗛𝗘 𝗖𝗢𝗠𝗣𝗟𝗘𝗧𝗘 𝗪𝗘𝗕𝗦𝗜𝗧𝗘 𝗜𝗡𝗧𝗘𝗟𝗟𝗜𝗚𝗘𝗡𝗖𝗘 𝗣𝗟𝗔𝗧𝗙𝗢𝗥𝗠 Finally get the full web analytics picture - no consent needed. Losing trackable data due to missing consent was a major challenge for businesses but we’ve solved it. • Real-time analysis of your web presence - complete site KPIs without sampling or reporting delays • Features include heatmaps, session replays, funnels, eCommerce analytics, and a survey tool • Adopt a cookieless suite that respects all data protection laws, including CCPA, GDPR, and ePrivacy Choose a platform that provides all the guidance you need to optimize web performance and get the most out of your data. Go privacy-perfect and see 100% of traffic - 4x more than alternatives, with no cookie banner required. Use intuitive behavior analytics to map the full visitor journey, from channel of origin to where they go after leaving your site. Find custom dashboards, event tracking, and advanced segmentation that tailor functionality to your needs. No need for A/B testing alternatives! Get started today, respect visitor data rights, and have all the collaborative tools for customer experience analytics and conversion rate optimization. 𝗔𝗪𝗔𝗥𝗗𝗦 𝗔𝗡𝗗 𝗧𝗘𝗦𝗧𝗜𝗠𝗢𝗡𝗜𝗔𝗟𝗦 • 65+ analytics industry awards since 2019 • High performer - winter 2024 (G2) • Top for enterprise customer support 2024 (SoftwareSuggest) • Famous clients include the Technical University of Munich and Virgin Atlantic • 4.7/5 user rating - GetApp, Capterra, and Software Advice • Top-ranked analytics suite in the Wix App Marketplace 𝗘𝘅𝗰𝗲𝗽𝘁𝗶𝗼𝗻𝗮𝗹 𝗔𝗻𝗮𝗹𝘆𝘁𝗶𝗰𝘀 𝗔𝗽𝗽 𝗳𝗼𝗿 𝗪𝗲𝗯𝘀𝗶𝘁𝗲 𝗜𝗻𝘀𝗶𝗴𝗵𝘁𝘀 “𝘐 𝘳𝘦𝘤𝘦𝘯𝘵𝘭𝘺 𝘪𝘯𝘵𝘦𝘨𝘳𝘢𝘵𝘦𝘥 𝘵𝘩𝘦 𝘛𝘞𝘐𝘗𝘓𝘈 𝘢𝘱𝘱 𝘪𝘯𝘵𝘰 𝘮𝘺 𝘸𝘦𝘣𝘴𝘪𝘵𝘦, 𝘢𝘯𝘥 𝘐 𝘮𝘶𝘴𝘵 𝘴𝘢𝘺, 𝘪𝘵 𝘩𝘢𝘴 𝘣𝘦𝘦𝘯 𝘢𝘯 𝘢𝘣𝘴𝘰𝘭𝘶𝘵𝘦 𝘨𝘢𝘮𝘦-𝘤𝘩𝘢𝘯𝘨𝘦𝘳! 𝘛𝘩𝘪𝘴 𝘢𝘱𝘱 𝘱𝘳𝘰𝘷𝘪𝘥𝘦𝘴 𝘤𝘰𝘮𝘱𝘳𝘦𝘩𝘦𝘯𝘴𝘪𝘷𝘦 𝘢𝘯𝘥 𝘪𝘯𝘴𝘪𝘨𝘩𝘵𝘧𝘶𝘭 𝘥𝘢𝘵𝘢 𝘢𝘣𝘰𝘶𝘵 𝘮𝘺 𝘸𝘦𝘣𝘴𝘪𝘵𝘦 𝘷𝘪𝘴𝘪𝘵𝘰𝘳𝘴, 𝘢𝘭𝘭𝘰𝘸𝘪𝘯𝘨 𝘮𝘦 𝘵𝘰 𝘮𝘢𝘬𝘦 𝘪𝘯𝘧𝘰𝘳𝘮𝘦𝘥 𝘥𝘦𝘤𝘪𝘴𝘪𝘰𝘯𝘴 𝘢𝘯𝘥 𝘪𝘮𝘱𝘳𝘰𝘷𝘦 𝘮𝘺 𝘰𝘯𝘭𝘪𝘯𝘦 𝘱𝘳𝘦𝘴𝘦𝘯𝘤𝘦. 𝘛𝘩𝘦 𝘶𝘴𝘦𝘳 𝘪𝘯𝘵𝘦𝘳𝘧𝘢𝘤𝘦 𝘪𝘴 𝘪𝘯𝘤𝘳𝘦𝘥𝘪𝘣𝘭𝘺 𝘶𝘴𝘦𝘳-𝘧𝘳𝘪𝘦𝘯𝘥𝘭𝘺, 𝘮𝘢𝘬𝘪𝘯𝘨 𝘪𝘵 𝘢 𝘣𝘳𝘦𝘦𝘻𝘦 𝘵𝘰 𝘯𝘢𝘷𝘪𝘨𝘢𝘵𝘦 𝘵𝘩𝘳𝘰𝘶𝘨𝘩 𝘵𝘩𝘦 𝘷𝘢𝘳𝘪𝘰𝘶𝘴 𝘧𝘦𝘢𝘵𝘶𝘳𝘦𝘴 𝘢𝘯𝘥 𝘢𝘯𝘢𝘭𝘺𝘵𝘪𝘤𝘴. 𝘐 𝘸𝘢𝘴 𝘢𝘣𝘭𝘦 𝘵𝘰 𝘦𝘧𝘧𝘰𝘳𝘵𝘭𝘦𝘴𝘴𝘭𝘺 𝘵𝘳𝘢𝘤𝘬 𝘪𝘮𝘱𝘰𝘳𝘵𝘢𝘯𝘵 𝘮𝘦𝘵𝘳𝘪𝘤𝘴 𝘴𝘶𝘤𝘩 𝘢𝘴 𝘷𝘪𝘴𝘪𝘵𝘰𝘳 𝘵𝘳𝘢𝘧𝘧𝘪𝘤, 𝘱𝘢𝘨𝘦 𝘷𝘪𝘦𝘸𝘴, 𝘣𝘰𝘶𝘯𝘤𝘦 𝘳𝘢𝘵𝘦, 𝘢𝘯𝘥 𝘦𝘷𝘦𝘯 𝘵𝘩𝘦 𝘨𝘦𝘰𝘨𝘳𝘢𝘱𝘩𝘪𝘤 𝘭𝘰𝘤𝘢𝘵𝘪𝘰𝘯 𝘰𝘧 𝘮𝘺 𝘷𝘪𝘴𝘪𝘵𝘰𝘳𝘴. 𝘖𝘯𝘦 𝘰𝘧 𝘵𝘩𝘦 𝘴𝘵𝘢𝘯𝘥𝘰𝘶𝘵 𝘧𝘦𝘢𝘵𝘶𝘳𝘦𝘴 𝘰𝘧 𝘵𝘩𝘪𝘴 𝘢𝘱𝘱 𝘪𝘴 𝘪𝘵𝘴 𝘳𝘦𝘢𝘭-𝘵𝘪𝘮𝘦 𝘵𝘳𝘢𝘤𝘬𝘪𝘯𝘨. 𝘐𝘵 𝘰𝘧𝘧𝘦𝘳𝘴 𝘶𝘱-𝘵𝘰-𝘵𝘩𝘦-𝘮𝘪𝘯𝘶𝘵𝘦 𝘥𝘢𝘵𝘢, 𝘦𝘯𝘢𝘣𝘭𝘪𝘯𝘨 𝘮𝘦 𝘵𝘰 𝘮𝘰𝘯𝘪𝘵𝘰𝘳 𝘵𝘩𝘦 𝘦𝘧𝘧𝘦𝘤𝘵𝘪𝘷𝘦𝘯𝘦𝘴𝘴 𝘰𝘧 𝘮𝘺 𝘮𝘢𝘳𝘬𝘦𝘵𝘪𝘯𝘨 𝘤𝘢𝘮𝘱𝘢𝘪𝘨𝘯𝘴 𝘢𝘯𝘥 𝘢𝘥𝘫𝘶𝘴𝘵 𝘴𝘵𝘳𝘢𝘵𝘦𝘨𝘪𝘦𝘴 𝘰𝘯 𝘵𝘩𝘦 𝘨𝘰. 𝘛𝘩𝘪𝘴 𝘩𝘢𝘴 𝘣𝘦𝘦𝘯 𝘪𝘯𝘴𝘵𝘳𝘶𝘮𝘦𝘯𝘵𝘢𝘭 𝘪𝘯 𝘣𝘰𝘰𝘴𝘵𝘪𝘯𝘨 𝘮𝘺 𝘸𝘦𝘣𝘴𝘪𝘵𝘦’𝘴 𝘱𝘦𝘳𝘧𝘰𝘳𝘮𝘢𝘯𝘤𝘦 𝘢𝘯𝘥 𝘤𝘰𝘯𝘷𝘦𝘳𝘴𝘪𝘰𝘯 𝘳𝘢𝘵𝘦𝘴. 𝘐 𝘸𝘩𝘰𝘭𝘦𝘩𝘦𝘢𝘳𝘵𝘦𝘥𝘭𝘺 𝘳𝘦𝘤𝘰𝘮𝘮𝘦𝘯𝘥 𝘵𝘩𝘦 𝘛𝘞𝘐𝘗𝘓𝘈 𝘢𝘱𝘱 𝘵𝘰 𝘢𝘯𝘺𝘰𝘯𝘦 𝘭𝘰𝘰𝘬𝘪𝘯𝘨 𝘧𝘰𝘳 𝘢 𝘱𝘰𝘸𝘦𝘳𝘧𝘶𝘭 𝘢𝘯𝘢𝘭𝘺𝘵𝘪𝘤𝘴 𝘵𝘰𝘰𝘭 𝘧𝘰𝘳 𝘵𝘩𝘦𝘪𝘳 𝘸𝘦𝘣𝘴𝘪𝘵𝘦. 𝘐𝘵 𝘰𝘧𝘧𝘦𝘳𝘴 𝘢𝘯 𝘦𝘹𝘤𝘦𝘱𝘵𝘪𝘰𝘯𝘢𝘭 𝘶𝘴𝘦𝘳 𝘦𝘹𝘱𝘦𝘳𝘪𝘦𝘯𝘤𝘦.” — TWIPLA user 𝗧𝗛𝗥𝗘𝗘 𝗣𝗜𝗟𝗟𝗔𝗥𝗦 𝗢𝗙 𝗪𝗘𝗕𝗦𝗜𝗧𝗘 𝗜𝗡𝗧𝗘𝗟𝗟𝗜𝗚𝗘𝗡𝗖𝗘 (+𝗘𝗖𝗢𝗠𝗠𝗘𝗥𝗖𝗘 𝗔𝗡𝗔𝗟𝗬𝗧𝗜𝗖𝗦) TWIPLA provides features across all the insight pillars that businesses need to effectively optimize their online presence: • 𝗖𝗼𝗺𝗽𝗹𝗲𝘁𝗲 𝗪𝗲𝗯𝘀𝗶𝘁𝗲 𝗦𝘁𝗮𝘁𝗶𝘀𝘁𝗶𝗰𝘀: All the advanced tools you need to understand performance from every angle - use them as a guide to digital optimization, resource allocation, and outreach. • 𝗩𝗶𝘀𝗶𝘁𝗼𝗿 𝗕𝗲𝗵𝗮𝘃𝗶𝗼𝗿 𝗔𝗻𝗮𝗹𝘆𝘁𝗶𝗰𝘀: Enjoy intuitive visualizers to see your site from the perspective of its visitors - use these to improve the customer experience and increase sales or signups. • 𝗩𝗶𝘀𝗶𝘁𝗼𝗿 𝗖𝗼𝗺𝗺𝘂𝗻𝗶𝗰𝗮𝘁𝗶𝗼𝗻: Contact your visitors directly - use these to know your customers even better, confirm insights, or identify problems that you might have missed otherwise. • 𝗲𝗖𝗼𝗺𝗺𝗲𝗿𝗰𝗲 𝗔𝗻𝗮𝗹𝘆𝘁𝗶𝗰𝘀: Gain deep insights into your webstore - track KPIs, customer behavior, and product popularity to refine your store design, optimize offerings, and boost revenue. Find the full list of TWIPLA features by scrolling further down this page. 𝗣𝗥𝗜𝗖𝗜𝗡𝗚 • Free forever plan available • Paid plans start from $2.99 a month. • Additional custom enterprise plan with help from Support Specialists • Free, unrestricted 30-day free trials available for all paid plans. • 20% discount on annual subscriptions. • Up to 6 months unlimited access for Startup Program members - worth up to €10,000. 𝗣𝗥𝗜𝗩𝗔𝗖𝗬-𝗣𝗘𝗥𝗙𝗘𝗖𝗧 𝗪𝗘𝗕𝗦𝗜𝗧𝗘 𝗔𝗡𝗔𝗟𝗬𝗧𝗜𝗖𝗦 TWIPLA is a privacy-first website analytics integration. In default Maximum Privacy Mode, there’s no fingerprinting, IP tracking, or page history tracking. This enables your business to legitimately leverage analytics under all global laws with no compliance work, as attested by rulings in Germany and France - two of the strictest data protection authorities in the EU. An advanced cookieless - and consentless - tracking system also means that you can use TWIPLA legally without a cookie banner. This removes an ugly barrier to data collection, and increases your web traffic visibility by up to 400%. TWIPLA also has three lower-threshold privacy modes for businesses that want a deeper data set, and our dynamic Privacy Center allows you to set a different privacy mode for any visitor country of origin. These modes require a cookie banner, but our dual tracking code system means that you can still legitimately collect data on visitors that opt out of tracking, in line with maximum privacy mode logic. This system means that you can collect data on 100% of your website visitors, while still protecting their right to privacy. 𝗖𝗢𝗠𝗣𝗟𝗘𝗧𝗘 𝗦𝗨𝗜𝗧𝗘 𝗢𝗙 𝗙𝗘𝗔𝗧𝗨𝗥𝗘𝗦 𝗣𝗶𝗹𝗹𝗮𝗿 𝟭: 𝗖𝗼𝗺𝗽𝗹𝗲𝘁𝗲 𝗪𝗲𝗯𝘀𝗶𝘁𝗲 𝗦𝘁𝗮𝘁𝗶𝘀𝘁𝗶𝗰𝘀 • Overview: All your top-level digital performance metrics in one place. • Pages: Learn content preferences and how visitors navigate through your site. • Visitors: Granular insights about visitor locations and browsing habits. • Devices: See device, operating system, browser, and resolution preferences. • Incoming Traffic: Monitor the performance of all your digital channels. • Outgoing Traffic: Learn where visitors go after leaving your site, and track affiliate links and other partnerships. • Custom Dashboards: Consolidated, customizable, and shareable reports from across the toolkit. • UTM Campaigns: Analyze the performance of marketing campaigns. • Competitors: Benchmark performance against different sectors and countries. • Company Reveal: Match website visitors to their business network or related company. 𝗣𝗶𝗹𝗹𝗮𝗿 𝟮: 𝗩𝗶𝘀𝗶𝘁𝗼𝗿 𝗕𝗲𝗵𝗮𝘃𝗶𝗼𝗿 𝗔𝗻𝗮𝗹𝘆𝘁𝗶𝗰𝘀 • Session Recordings: Watch real session videos to see where users click, scroll, and move. • Heatmaps: Activate these to see how traffic collectively engages with webpages. • Conversion Funnels: Find where visitors drop off on their journey, with step-by-step funnel tracking towards conversion or any desired action. • Event Tracking: Customize the insights you see by tracking any visitor action imaginable. 𝗣𝗶𝗹𝗹𝗮𝗿 𝟯: 𝗩𝗶𝘀𝗶𝘁𝗼𝗿 𝗖𝗼𝗺𝗺𝘂𝗻𝗶𝗰𝗮𝘁𝗶𝗼𝗻 • On-Page Polls: Create in-page questionnaires and get targeted feedback from visitors as they browse • Dedicated-URL Surveys: Publish off-page questionnaires and embed the dedicated URL anywhere. • Advanced analytics: Get detailed insights into participant responses, behavior and dropout rates. 𝗣𝗿𝗶𝘃𝗮𝗰𝘆 𝗙𝗲𝗮𝘁𝘂𝗿𝗲𝘀: • Maximum Privacy Mode: Leverage the full toolkit in compliance with all global data privacy laws, including CCPA, GDPR, and ePrivacy. • Dynamic Privacy Center: Choose from three other lower-threshold privacy modes (Light Privacy Mode, Medium Privacy Mode, and GDPR Privacy Mode). • Cookieless Tracking: Adopt advanced tracking technology that keeps website visitor data safe. Dual Tracking Code System: Where TWIPLA is set away from Maximum Privacy Mode, integrate the second tracking code to the cookie banner opt-out button to legitimately collect a data fundament on all website visitors. • Custom Country Data: Set a different privacy mode for any website visitor country of origin. • Data Storage: Data is stored in ISO 27001-certified data centers in Falkenstein, Germany. • Data Ownership: Enjoy 100% control of your website data, which we don’t sell or transfer to third parties. • Data Access: Collaborative tools make it easy to work with others while controlling access to sensitive data. 𝗢𝘁𝗵𝗲𝗿 𝗙𝗲𝗮𝘁𝘂𝗿𝗲𝘀: • eCommerce Statistics: Key performance indicators, customer purchase records, and granular sales statistics for webstore owners. • Visitor Segmentation: Create user persona and tailor reports to the audience segments that matter with a single click. • Alarming Behavior Events: Reveal visitor interactions that point to potential site UX issues (dead/rage clicks, excessive scrolling, etc.) and technical bugs, which are limiting revenue opportunities. • Website Error Tracking: See any site issues like broken links or loading issues that are negatively impacting visitor journeys and conversion rates. 𝗙𝗜𝗩𝗘 𝗖𝗢𝗠𝗠𝗢𝗡 𝗔𝗡𝗔𝗟𝗬𝗧𝗜𝗖𝗦 𝗣𝗥𝗢𝗕𝗟𝗘𝗠𝗦 𝗦𝗢𝗟𝗩𝗘𝗗 𝗕𝗬 𝗧𝗪𝗜𝗣𝗟𝗔 • No Missed Customer Data: Track every site visitor - a 400% increase on cookie-based alternatives. • No Compliance Headaches: Adopt consentless analytics that meets all legal privacy requirements. • No Need for Additional Tools: Work with a complete analytics solution that offers cross-platform insights. • No Disconnected Data Silos: Use a central hub that reports on every aspect of your digital presence. • No Confusion or Complications: Choose an intuitive platform designed for businesses with any skill level.


Contact info

2.3

Poor

TrustScore 2.5 out of 5

16 reviews

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Rated 1 out of 5 stars

SCAM. Charged fee for highest plan without notice

Charged renewal fee without my knowledge and no notices until it was taken out of my accountThey are by far the worst app that I have ever used. They hid the fee and said free trial at first until they charged us almost $300 for the service one year...

March 28, 2025
Unprompted review
TWIPLA logo

Reply from TWIPLA

Hi,

Thank you for sharing your feedback. We're truly sorry to hear about the negative experience you've had. We understand how frustrating it can be, and we want to help.

We offer both free and paid plans to cater to different needs. Wix manages app subscriptions, which renew automatically to keep your service active. You also have full control over your subscription settings and can cancel the automatic renewal in the Premium Subscriptions section of your Wix account. Wix also sends renewal notifications, and we apologize that you didn't receive yours.

We value all feedback, both positive and negative, and don’t use bots for reviews. We are committed to providing a high-quality service, and we rely on genuine user reviews to help us improve.

Please don't hesitate to contact us at support@twipla.com if you have any questions or need further assistance.

Rated 1 out of 5 stars

Fake video recordings, fake stats (Evidence)

So this company fakes videos. I just noticed recordings with popups from privy on my website where it shows Android (nobody in my household has Android) and some locations 1000s of miles away from me with my emails cashed in the drop-down when the user selects email box... I have evidence to prove it...

April 22, 2023
Unprompted review
TWIPLA logo

Reply from TWIPLA

Hi!

We apologize for any trouble caused on your end, but we assure you the recordings are not fake.

We would love to learn more about your use case and find as many details about your experience as possible, so we can make this right for you. Please do not hesitate to contact us at support@visitor-analytics.io, so we can offer you our full support on any matter. We are sure there is a solution or an explanation for anything. Thank you!

Rated 5 out of 5 stars

I have been using visitor analytics for…

I have been using visitor analytics for around 6 years now and love it.
Its very in depth, gives a great insight to customer interaction.
I recently had an issue (over the weekend) that was resolved relatively quickly.
I wouldn't be without VA now.

April 17, 2023
Unprompted review
Rated 5 out of 5 stars

Fantastic Company

Fantastic Company, great product and customer service is impeccable! Highly recommended! Their Analytics UI is perfect, easy to navigate and offers priceless information on the performance of your website. Go install their software today, you will not be disappointed.

January 7, 2022
Unprompted review
Rated 4 out of 5 stars

It is really a nice visitor tracking…

It is really a nice visitor tracking tool!
And its free version also has enough features for a small website.

The only drawback we feel is its Report. That does not consist of detailed data and data captured by it can not be fetched using an API call that is exposed by it.

February 5, 2021
Unprompted review
Rated 5 out of 5 stars

Amazing Analytics Tool

Overall: This tool has definitely helped me improve my site based on data such as user device screen resolution, bounce rate etc. so definitely worth it. If you manage websites for your clients, this tool will make it easier for them to understand the data, because it's user-friendly.

Pros: 1) Visitor Analytics is simple to use, one script and you are off the mark. 2) The most crucial information you need is tracked. Such as visitors GEO location, bounce rate, referrer information etc. and if you take it one step further, you can create UTM based campaigns as well that you can use to track more information 3) The support is just amazing. CEO himself comes on chat and interacts with you. And I've had the privilege of talking to him at length on this product and trust me, the vision he has for Visitor Analytics is one that's exciting, from Google Ads integration to in-depth tracking, what he wants for this product is crystal clear. For him alone, this product is worth it.

Cons: This tool is still in it's development phase so to speak, and as such, the amount of information you will find might be limited versus tools such as Matamo and GA. But with time and user feedback, I know they will turn everything around.

December 16, 2019
Unprompted review
Rated 5 out of 5 stars

Exceptional Support from Visitor…

Exceptional Support from Visitor Analytics
I requested assistance with an issue that I was having with the page names being shown on my site's Visitor Analytics statistics page. Raul provided a very timely response as to the cause of the problem which had to do with how i had created the pages. He also provided guidance on where I could go to find a resolution in Wix.

After the ticket was closed, Raul continued to research the problem and the next day provided me with additional guidance that allowed me to completely resolve my issue. Truly an example of Exceptional support.

March 28, 2019
Unprompted review
Rated 5 out of 5 stars

Visitor analytics works very good and…

Visitor analytics works very good and it allows me to track my visitors in a very comfortable way, it works very well. let me know how much traffic I get in real time, helping me to advertise my site to reach more people. The graphs are easy to read and understand. The information is helping me match my site to what my visitors like.

March 28, 2019
Unprompted review
Rated 1 out of 5 stars

Damage your website speed

It looks good and work goods but if you install it it will affect your website speed I uninstall it and I cat down my website loading time by 50%!!!
today google is looking for speed and customers are looking for speed.

and you can use Google Analytics for free!

October 23, 2018
Unprompted review
TWIPLA logo

Reply from TWIPLA

Hi, Zak!

Thanks for taking the time to review us and we apologize for any inconvenience.
This seems to be a particular problem as we never encountered it before. Please send an email to support@visitor-analytics.io or go to our website and use the chat bubble in the lower corner, and we will look into this matter. We are more than happy to help you out!

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