VistaPrint FR Reviews 

29,420
TrustScore 4.5 out of 5

4.5

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Rated 5 out of 5 stars

I made two stupid mistakes throughout the creation of my articles: got the wrong qr code and got the wrong address. Despite my attempts at self-boycott Vistaprint staff (I remember at the moment Ines... See more

Company replied

Rated 5 out of 5 stars

Je suis professionnelle de santé. J'avais fait une erreur dans mon N° d'identification RPPS. Khadija le 15 mai 2026 à 8h40 a pris le temps de modifier (9h17). De plus VistaPrint m' a offert les carte... See more

Rated 2 out of 5 stars

Ordered 2 polo shirts (fruit of the loom) nice light material, embroidery was good ,ordered the correct chest size but length is for à child ,can’t wear them total waste of money (shame)

Company replied

Rated 5 out of 5 stars

I now used VistaPrint for 3 orders ! It's a great site for personal business cards & address stickers.It offers many options / designs & allows you to customize your cards, etc. Service is fast & pa... See more

Company replied

Company details

  1. Digital Printing Service
  2. Commercial Printer
  3. Custom T-Shirt Store
  4. Prints and Signs Store
  5. Promotional Item Store
  6. Sticker Manufacturer

About VistaPrint FR

Written by the company

Découvrir nos produits Services graphiques Créez un site Web Idées et Conseils VistaPrint accompagne votre entreprise au quotidien avec des solutions adaptées à vos enjeux. Que vous souhaitiez créer des supports personnalisés, publier sur les réseaux sociaux, revisiter votre logo ou organiser un évènement... VistaPrint est votre partenaire design, marketing, identité de marque et plus.

 

Découvrez notre large gamme de produits personnalisés et créez facilement une image de marque cohérente et professionnelle pour votre entreprise ; cartes de visite, flyers, stickers, produits d’affichage, packaging et bien plus encore.

 

Notre service client est disponible 7 j/7 et nos experts en design sont là pour vous accompagner dans tous vos projets.

Contact info

4.5

Excellent

TrustScore 4.5 out of 5

29K reviews

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4.5

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(29,420)

5,017 reviews in the last 12 months

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Rated 5 out of 5 stars

Despite two consecutive printing…

Despite two consecutive printing errors, VistaPrint responded positively to the corrections.

April 16, 2025
Unprompted review
VistaPrint FR logo

Reply from VistaPrint FR

We appreciate you sharing your wonderful experience with our customer support team.

Rated 5 out of 5 stars

Great help from french market with Sana…

Great help from french market with Sana ! A lot of patience :)
Thanks Sana, I did my project without stress thanks to you !

April 16, 2025
Unprompted review
VistaPrint FR logo

Reply from VistaPrint FR

We take great pride in providing outstanding support, and we’re absolutely delighted to hear that your queries were handled efficiently by our team. Your positive experience means a lot to us.

Rated 5 out of 5 stars

Amazing customer service !

Amazing customer service !

April 9, 2025
Unprompted review
VistaPrint FR logo

Reply from VistaPrint FR

We are dedicated to consistently providing excellent customer support, and we’re thrilled to hear that our team delivered an outstanding interaction. We look forward to working with you again.

Rated 5 out of 5 stars

Efficacite excellente

Efficace et rapide. .

March 21, 2025
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Reply from VistaPrint FR

Nous sommes heureux d'avoir répondu favorablement à vos attentes lors de cette commande de cartes de visite.

Rated 5 out of 5 stars

Good customer service

I needed to modify my order. This has been done in a quick and effective way.
Thank you very much

March 27, 2025
Unprompted review
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Reply from VistaPrint FR

Thank you so much for your feedback! We're glad to hear that we were able to modify your order quickly and effectively. If you need any further assistance, feel free to reach out. We're always here to help!

Rated 1 out of 5 stars

I ordered a hat

I ordered a hat. I received three t shirts for a pizza parlour north of Paris. There is no customer service to deal with this and I cannot get my money back.

AVOID.

March 5, 2025
Unprompted review
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Reply from VistaPrint FR

We sincerely apologize for this mix-up and understand how frustrating this must be. Receiving the wrong items is certainly not the experience we want for our customers. Your account was reviewed, and we found that one of our Care Specialists has assisted you with the concern and then processed a replacement at no cost to you. You can be assured that your feedback will be shared with the relevant team for improvement. We hope you feel our genuine intentions to make things right.

Rated 5 out of 5 stars

Un avis spéciale 🇨🇵

Un avis spéciale 🇨🇵

Draouil Hajer
Care Vistaprint Tunisie

Bonjour,

À l’attention de la direction, du management et de l’ensemble des collègues de Vistaprint,

C’est avec une immense gratitude et une profonde émotion que je tiens à vous adresser cette lettre de reconnaissance. Travailler au sein de Vistaprint a été une expérience des plus enrichissantes, tant sur le plan professionnel qu’humain.

Je souhaite exprimer ma sincère reconnaissance envers la direction, qui a su créer un environnement où l’innovation, l’excellence et le respect sont au cœur de chaque initiative. Merci pour votre leadership inspirant et votre engagement à faire de Vistaprint un lieu où chacun peut grandir et s’épanouir.

Un immense merci également à mon manager, dont le soutien, la bienveillance et les précieux conseils ont été une source de motivation constante. Votre confiance m’a permis de me dépasser et de me sentir valorisé au sein de l’équipe.

À mes collègues, passés et présents, je tiens à adresser ma gratitude la plus sincère. Vous avez été bien plus que des collaborateurs ; vous avez été une véritable famille professionnelle. Chaque moment partagé, chaque défi relevé ensemble et chaque succès célébré resteront gravés dans ma mémoire.

À ceux qui ont quitté Vistaprint, sachez que votre impact et votre contribution continuent de résonner. Vous avez marqué cette aventure de votre empreinte, et je suis honoré d’avoir eu la chance de travailler à vos côtés.

Vistaprint restera toujours une étape précieuse de mon parcours, et c’est avec beaucoup de reconnaissance et d’affection que je garde en mémoire ces années. Je vous souhaite à tous le meilleur, que ce soit au sein de Vistaprint ou dans vos nouvelles aventures.

Avec toute ma gratitude,

Draouil Hajer

Draouil Hajer
Care Vistaprint Tunisie 🇬🇧

To the Management, Leadership, and All My Colleagues at Vistaprint,

With deep gratitude and heartfelt appreciation, I want to take this moment to express my sincere thanks. Working at Vistaprint has been an incredibly enriching experience, both professionally and personally.

I would like to extend my warmest appreciation to the leadership team for fostering an environment where innovation, excellence, and respect are at the core of everything we do. Your inspiring guidance has made Vistaprint a place where people can thrive and grow.

A special thank you to my manager, whose unwavering support, kindness, and valuable insights have been a constant source of motivation. Your trust has empowered me to push my limits and feel truly valued as part of the team.

To my colleagues, both past and present, I am deeply grateful. You have been more than coworkers; you have been a professional family. Every shared moment, every challenge we overcame together, and every success we celebrated will remain unforgettable.

To those who have moved on from Vistaprint, your contributions and presence have left a lasting impact. You have shaped this journey in meaningful ways, and I am honored to have worked alongside you.

Vistaprint will always hold a special place in my heart, and I will cherish the memories and lessons learned. I sincerely wish you all the very best, whether within Vistaprint or in your new endeavors.

With my deepest appreciation,

Draouil Hajer

March 2, 2025
Unprompted review
Rated 5 out of 5 stars

Just what you want from Customer…

Just what you want from Customer Service.

Responsive, Attentive and extremely helpful particularly if you can't fathom out the intricacies of their website

February 20, 2025
Unprompted review
VistaPrint FR logo

Reply from VistaPrint FR

Nous sommes ravis de lire que vous avez apprécié la réactivité et le professionnalisme de notre service client. Nous mettons tout en œuvre pour toujours vous offrir une expérience client optimale et un site web intuitif et facile à gérer. Au plaisir de vous servir à nouveau à l'avenir.

Rated 4 out of 5 stars

Business Cards

I love Vista print. ordered new business cards and unfortunately they were not the same quality as before. Probably my fault, but i thought i had ordered the same paper/ card weight etc.

February 3, 2025
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Reply from VistaPrint FR

We’re truly sorry to hear that your recent business cards didn’t meet the quality you were expecting. We completely understand how important it is for your cards to have the same feel and weight as before, and we apologize for any confusion. We’ll be reaching out to you via email to assist you further and ensure we can get this sorted for you.

Rated 5 out of 5 stars

👍good campony

👍good campony

January 20, 2025
Unprompted review
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Reply from VistaPrint FR

Your satisfaction is important to us, and we're glad we could provide you with a positive experience.

Rated 1 out of 5 stars

While I greatly appreciate the quality…

While I greatly appreciate the quality of services of Vistaprint until today I had a terrible experience this time! My first order that was cancelled was delivered, whereas my correct order never arrived! These were New Year Greeting Cards, so as a politician I have LOST my unique chance to convey my greeting to the electorate during an election year! My replacement ordres were send to nonexistent addresses! Vistaprint staff refused to give instructions to the logistics department so that the letter would instruct the post to rectify the addresses. As a result 2000 greeting cards featuring my personal photos are now returned to the printing unit. This is emotionally and personally intolerable situation as my photos will either be destroyed or lost nowhere. The representative were generously offering to replace the orders but ultimately the outcome was non satisfactory neither for me- the client not the enterprise that wasted the financial and material resources in vein.

December 27, 2024
VistaPrint FR logo

Reply from VistaPrint FR

Thank you for taking the time to share your experience with us. We sincerely apologize for the issues you’ve encountered with your recent order of New Year Greeting Cards. We understand how important it is for you to connect with your electorate, especially during an election year. We are sorry to hear about the confusion regarding the delivery addresses and the cancellation of your first order. This is not the level of service we strive to provide, and we want to make this right. Our checks have indicated that our team is currently working on a resolution. We hope to have the opportunity to restore your confidence in our product and service offers in future visits.

Rated 5 out of 5 stars

Good experience all round from the use…

Good experience all round from the use of the website, to the oroducts offered, to quickness of delivery.

December 6, 2024
VistaPrint FR logo

Reply from VistaPrint FR

We're happy to hear that you're pleased with the quality of the products ordered and timely delivery.

Rated 5 out of 5 stars

Great Site !

I now used VistaPrint for 3 orders ! It's a great site for personal business cards & address stickers.It offers many options / designs & allows you to customize your cards, etc. Service is fast & payment is secure.
Highly recommended !

December 16, 2024
Unprompted review
VistaPrint FR logo

Reply from VistaPrint FR

We're thrilled to hear that you've had a positive experience with us across all three of your orders. It's wonderful to know that you found the site easy to use, the customization options to your liking, and the service fast and secure. Your recommendation means a lot to us!

Rated 5 out of 5 stars

Amazing support for a Canadian from your French division

As a Canadian, based in Germany for 3 years, I've been sending personalized calendar to my family every year. As I logged-on, all the projects that I built somehow were blocked when trying to get them shipped to Canada. I got in touch through your ''chat'' line with Sarra who guided me through to finally being able to send my projects (personalized calendars) to my family. Sarra was patient and very pleasent to exchange with her. Thank you again Sarra Kouki for this great support and my family will get their calendars just in time for x-mas... thanks to you!

December 9, 2024
Unprompted review
VistaPrint FR logo

Reply from VistaPrint FR

Thank you so much for sharing your wonderful experience. We're thrilled to hear that Sarra was able to assist you and ensure your Personalized Calendars will make it to your family in time for Christmas. It’s always our goal to provide seamless support, and we're so glad Sarra's patience and guidance made a difference for you. We appreciate your continued trust in us for such meaningful gifts, and we’re honored to be part of your holiday tradition.

Rated 2 out of 5 stars

Impression non conforme au BAT

Impression non conforme au BAT , réimpression faite et 1 sur 3 conforme au BAT donc 2 inutilisables. impression pire qu'au 1er tirage !

November 22, 2024
VistaPrint FR logo

Reply from VistaPrint FR

We are sorry to hear that your impressions do not comply with the proof. In order to better understand the situation, we have sent you an email asking for photos illustrating the problems encountered. These elements will allow our Product Quality team to review the case and find an appropriate solution.

Rated 5 out of 5 stars

The support took time to accompany me…

The support took time to accompany me and to help me through a problem I had.
My product is of good quality.
Nothing bad to say :)

November 29, 2024
Unprompted review
VistaPrint FR logo

Reply from VistaPrint FR

Thank you for this review. Customer service is top priority for us. Thank you for taking the time to share your experience and reassuring our efforts.

Rated 5 out of 5 stars

Except for some few minor hiccups over…

Except for some few minor hiccups over the last years - this is a great service and good quality of products, I have been a client for about 10 years I think. Recent special thanks to Sarra helping me to fix some design mistakes before printing, appreciate!

November 27, 2024
Unprompted review
VistaPrint FR logo

Reply from VistaPrint FR

We appreciate you sparing the time to share your thoughts about your experience using us for your printing needs. We are happy to hear Sarra was helpful in resolving the design errors.

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