VistaPrint IT Reviews 7,097

TrustScore 4.5 out of 5

4.5

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Rated 5 out of 5 stars

Subject: Parcel Received — Thank You Dear Vistaprint Customer Service, I am writing to let you know that my parcel has finally arrived. I received it today and everything is in good order... See more

Rated 1 out of 5 stars

On 30 May I ordered PREMIUM, metallic effect business cards on 360gsm paper. On 13 June I got flimsy cards (barely 300gsm) with metal effect on one side only. Poor quality. I contacted the online... See more

Company replied

Rated 5 out of 5 stars

Printed precisely all the lunacy I had in mind. A deisgner didn't bat an eyelid when I asked for a wee bit of help with something even more lunatic. They delivered it within the promised timeframe. I... See more

Rated 5 out of 5 stars

I used Vistaprint to create custom-designed mugs, and the whole experience was smooth from start to finish. The design tools are intuitive and flexible, making it easy to upload and fine-tune my own... See more

Company details

  1. Digital Printing Service
  2. e-Commerce Service
  3. Graphic Designer
  4. Prints and Signs Store
  5. Promotional Item Store

About VistaPrint IT

Written by the company

Scopri tutti i prodotti Servizio grafico Crea un sito web Idee e consigli A VistaPrint, ci stiamo impegnando per diventare il migliore alleato delle piccole imprese. E garantiamo il miglior rapporto qualità-prezzo su tutti i prodotti e servizi di cui hai bisogno per la tua impresa. Ti offriamo: dal supporto professionale per il design alla soddisfazione garantita al 100%. E con prezzi sempre giusti e costanti, senza sorprese.

 

Il nostro sito web è pensato per aiutarti a trovare i prodotti di cui hai bisogno (biglietti da visita, articoli promozionali, ecc.) per creare l’identità visiva della tua attività. Prodotti, prezzi e un partner di fiducia.

 

Ogni volta che avrai bisogno di assistenza, noi ci saremo: puoi contattare i nostri rappresentanti per telefono, chat, e-mail o i canali sociali dal lunedì alla domenica grazie al servizio assistenza clienti esteso. Hai domande, ti serve aiuto con il design o un ordine o vuoi solo comunicarci qualcosa? Siamo a tua disposizione, contattaci.

Contact info

4.5

Excellent

TrustScore 4.5 out of 5

7K reviews

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Rated 5 out of 5 stars

Immediatezza di risposta

Grafici preparati ed esperti, oltre ad essere immediatamente disponibili nella chat.

February 15, 2024
VistaPrint IT logo

Reply from VistaPrint IT

Saremo sempre a vostra completa disposizione per aiutarvi con disegni o assistenza.

Rated 5 out of 5 stars

High professionalism

High professionalism: Vistaprint decided to refine design I conceived for ordered items and offered immediate assistance.

I approved the modifications because very appropriate and when I received the merchandise I have been very satisfied by them.

As Vistaprint reported me that Christmas time would have probably caused a delay in delivering, I seeked telephone assistance and I immediately received it by a Vistaprint very competent person.

But it’s not all: items have come without any delay.

December 20, 2023
Rated 3 out of 5 stars

Im upset cause I ordered and payed for…

Im upset cause I ordered and payed for Express shipping (4.9.23) it should have arrived I’m still waiting and it’s for work …

August 4, 2023
Unprompted review
VistaPrint IT logo

Reply from VistaPrint IT

We apologize for any inconvenience you've experienced regarding the shipping of your order. We understand the importance of timely delivery, especially for work-related matters, and we're sorry for falling short in this instance.

Your account was reviewed, and we found that you have been assisted by one of our Care Specialists for the same concern.

If the order is not received by the date provided, please let us know by contacting our support at 0422 188 3650, so we can take the necessary action. Thank you for bringing this to our attention.

Rated 5 out of 5 stars
VistaPrint IT logo

Reply from VistaPrint IT

Sempre lieti di sapervi contenti della nostra assistenza, ci teniamo molto che troviate un assistenza cortese e gentile sempre pronta ad assistervi quanto necessario. Grazie mille per il massimo delle stelle.

Rated 5 out of 5 stars

Youssef

Youssef
Customer Care Specialist was brilliant. Very professional and courteous. My package was very late but that was UPS fault and he went to the trouble of checking it had arrived. Thank you Youssef! 😊

February 5, 2023
VistaPrint IT logo

Reply from VistaPrint IT

We are grateful for your appreciation. Customers like you are our most valuable asset and we hope to continue serving you for many years to come.

Rated 5 out of 5 stars

Top!

Top! Recomended

January 28, 2023
VistaPrint IT logo

Reply from VistaPrint IT

We are thrilled that you loved your experience with Vistaprint. We'd love to have you shop with us soon.

Rated 5 out of 5 stars

Canvas tote bag with photo

I love the quality of the canvas tote as well as the printed pics! Delivery was even earlier than expected...

January 12, 2023
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Reply from VistaPrint IT

Thank you for sharing that you love the quality of the canvas totes and print. It's great hearing that delivery is satisfactory as well. We appreciate your feedback.

Rated 5 out of 5 stars

Calendario

Perfetto sempre al top

December 22, 2022
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Reply from VistaPrint IT

Grazie per averci dato il massimo delle stelle, siamo felici quanto siete soddisfatti e grazie per il feedback.

Rated 5 out of 5 stars

accurate service

Good job and delivery on time

December 19, 2022
VistaPrint IT logo

Reply from VistaPrint IT

We are so elated to receive your awesome feedback and thrilled to know that you received your parcel on time.
Our customers are very important to us, and we strive to ensure that they are 100% satisfied with the products they purchase. Looking forward to doing business with you in the near future.

Rated 4 out of 5 stars

Fast shipping

Fast shipping, good calendar quality

December 1, 2022
VistaPrint IT logo

Reply from VistaPrint IT

Thank you for your review. Glad that you're satisfied with the overall service provided. Looking forward to offering you as much better in the future!

Rated 5 out of 5 stars
VistaPrint IT logo

Reply from VistaPrint IT

Buongiorno Riccardo Di Stasi,

Lieti di servirvi da sempre con un servizio ottimo e professionale perché garantiamo sempre la soddisfazione ai nostri cari clienti, felici di aver letto il vostro feedback.

VistaPrint

Rated 4 out of 5 stars

Good customer service

September 21, 2022
VistaPrint IT logo

Reply from VistaPrint IT

Hello Francesco,

We're delighted to hear that we provided good customer service to you! We'll do our best to continue to provide good service!

Kind regards,
VistaPrint

Rated 5 out of 5 stars
VistaPrint IT logo

Reply from VistaPrint IT

Buonasera Alessandro,

Innanzitutto vogliamo dirvi grazie per aver dedicato il vostro tempo per recensire il servizio.
Siamo sempre molto contenti di dare il massimo per garantirvi prodotti eccellenti che possano rendere giustizia alle vostre creazioni, uno studio i creazione su cui creare con facilità e in poco tempo i prodotti e appena finito di stampare spediamo il tutto per la vostra soddisfazione.

VistaPrint

Rated 5 out of 5 stars

Tutti perfecto

Tutti Perfecto

July 1, 2022
VistaPrint IT logo

Reply from VistaPrint IT

Buongiorno Massimiliano,

Grazie infinite per aver condiviso la sua soddisfazione con noi, non possiamo chiedere altro se non clienti contenti.

VistaPrint

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