VistaPrint NL Reviews 

6,788
TrustScore 4.5 out of 5

4.5

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Rated 5 out of 5 stars

At first, we had a slight issue with our order for a set of t-shirts (could happen to anyone), We are a business aswell so we understand. And so we called and asked for it to be rectified via their... See more

Rated 5 out of 5 stars

My order was not entirely what I expected and I was a bit dissapointed. Vistaprint picked up on this and offered me to reprocess the order free of charge. That's what I call putting customer satisfact... See more

Company replied

Rated 5 out of 5 stars

About 10 years ago I ordered mugs printed with my personal logo. They are stiil going strong! The print is fine after 10 years cleaning in the dishwasher. Very good quality! Last order one of the m... See more

Company replied

Rated 1 out of 5 stars

delivery service that claims to have been at my house sorry i was home ..than a second attempt no email not notification nothing . but still claiming we were there very un professional . I iwll not co... See more

Company replied

Company details

  1. Prints and Signs Store

Written by the company

VistaPrint, een bedrijf van Cimpress, helpt kleine ondernemers om professioneel ontworpen, moderne marketing op maat te creëren met het assortiment producten dat zij nodig hebben om professioneel en voorbereid voor de dag te komen. Inderdaad, we zeiden assortiment. Het klopt dat we bekend staan om onze visitekaartjes en we hebben er miljarden geprint sinds de oprichting van VistaPrint door Robert Keane in 1995. Maar vandaag de dag biedt VistaPrint zoveel meer: een uitgebreid aanbod aan op maat te maken marketingproducten voor kleine ondernemers, ideeën van experts en assistentie voor degenen die wat hulp kunnen gebruiken en een eenvoudig, intuïtief proces voor degenen die precies weten wat ze willen. Alles bij elkaar opgeteld, kunnen onze klanten eenvoudig een consistente, samenhangende uitstraling ontwerpen die als een rode draad door hun bedrijf loopt, of dat nu in een winkel, online, op locatie of onderweg is. Daarmee kunnen ze zelfverzekerd voor de dag komen, wetend dat ze niet onderdoen voor de concurrentie en het heft nu meteen in eigen hand nemen. Want nu is niet alleen een uitdaging. Het is een kans. En VistaPrint doet er alles aan om ondernemers daarbij te helpen.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

7K reviews

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4.5

All reviews

(6,788)

874 reviews in the last 12 months

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Rated 5 out of 5 stars

Alda at Vista Print was a great support…

Alda at Vista Print was a great support for me in finalizing the outlook of the flyers before I could order them with a sense of satisfaction. She was very patiënt and i appreciate that a lot.

April 1, 2026
Unprompted review
VistaPrint NL logo

Reply from VistaPrint NL

Thank you for sharing your experience! We’re thrilled to hear that Alda provided such helpful and patient support in finalizing your flyers. We will be sure to pass along your kind words. She will be very happy to hear them!

Rated 5 out of 5 stars

At first you don't succeed

At first, we had a slight issue with our order for a set of t-shirts (could happen to anyone), We are a business aswell so we understand. And so we called and asked for it to be rectified via their end we were met with full understanding and a nice helpfull voice on the line, their customer service is amazing!

I'm giving it 5 stars because of the way they handled the setbacks. Special thanks to Diana who took on our case.

March 12, 2026
Unprompted review
Rated 1 out of 5 stars

delivery service that claims to have…

delivery service that claims to have been at my house sorry i was home ..than a second attempt no email not notification nothing . but still claiming we were there very un professional . I iwll not come back after years with this compagny . Ill find it else where where i at least get treated with respect instead of claiming and persisting we were there ..or we send emails I never saw them nor got a notification .

March 19, 2026
Unprompted review
VistaPrint NL logo

Reply from VistaPrint NL

We are very sorry to hear about your experience with the delivery and understand how frustrating this situation must have been. To help us investigate this matter thoroughly, we have sent you a request on Trustpilot asking to update the review with your order number and email address linked to your account. This will allow us to locate your account and review the delivery details in full. We are eager to look into this for you and work toward a resolution, so we kindly await your response. If your request is urgent and you need an immediate solution, please reach out to our Customer Support team via 077 - 808 03 20.

Rated 5 out of 5 stars

High quality products and fast service

About 10 years ago I ordered mugs printed with my personal logo. They are stiil going strong! The print is fine after 10 years cleaning in the dishwasher. Very good quality!

Last order one of the mugs got damaged in transport. 2 days later I already got the replacement with my personal log. Well done Diana. Exeptional service!!

February 25, 2026
Unprompted review
VistaPrint NL logo

Reply from VistaPrint NL

Thank you for your review submission. We're happy you're pleased with the order and the service you've received. We look forward to doing business with you again.

Rated 5 out of 5 stars

I ordered business cards that came out…

I ordered business cards that came out not bad, but alas one color was darker then expected. I mentioned this here and VistaPrint emailed me proposing a free reprint of the cards AND free advise for a cleaner design. Well, I am over the moon, wishing all companies give such a brilliant service.

March 3, 2026
Unprompted review
VistaPrint NL logo

Reply from VistaPrint NL

We are pleased to hear that you are happy with the final results of your cards.

Rated 5 out of 5 stars

The seThe service from this company is outstanding

The seThe service from this company is really outstanding! They respond incredibly quickly and don’t make a fuss about implementing adjustments. When I saw that the colors on the cards I had already received were much darker than on the screen (and therefore hard to read), they, as a courtesy, let me have the design adjusted once more (for the second time) and are now sending me the new, adjusted cards. So it’s good to keep in mind that colors when printed are darker than on the screen. I will definitely order from them again.

February 26, 2026
Unprompted review
Rated 5 out of 5 stars

Exceptional Customer Care by Demi

I had a great experience with the customer support team, especially Demi. She took full ownership of my request from the start and made sure everything was handled properly. What really stood out to me was how thoroughly she followed up, she didn’t just respond once and disappear, but actively checked the details and confirmed everything was on track.

It’s rare to come across someone who is both efficient and genuinely attentive. Demi made the whole process smooth and stress-free, and I truly appreciate the care she put into resolving my request.

February 12, 2026
Unprompted review
Rated 5 out of 5 stars

Sends Quickly Even During the Holiday Season

Really good quality print job for next years calendar. It was sent fairly quickly even over the holiday season .

December 22, 2025
VistaPrint NL logo

Reply from VistaPrint NL

Thank you so much for your 5-star review! We’re thrilled to hear that your calendar turned out just as you hoped and that it arrived quickly even during the busy holiday season. We appreciate your feedback and look forward to helping with your printing needs next year!

Rated 5 out of 5 stars

Excellent Service Diana

Excellent Service Diana
Customer Care Specialist
Providing preview business cards and Blanc's for future reverence.

January 20, 2026
Unprompted review
Rated 1 out of 5 stars

The delivery was delayed 5 days

The delivery was delayed 5 days! I ordered Express and payed extra. But on the day of delivery no one made me aware. I had to get in contact myself.
No real compensation was made. Only that I don’t have to pay extra for it to be delivered again. As if it was my fault.

December 11, 2025
Unprompted review
VistaPrint NL logo

Reply from VistaPrint NL

We’re very sorry to hear about the delay with your Express delivery order and the inconvenience it caused. We understand how important timely delivery is, especially when you’ve paid extra for faster shipping, and we regret that you were not proactively informed on the day of delivery.

At the moment, we’re unable to locate your account details as your VistaPrint‑registered email address was not included in this review. To assist you further, we’ve sent a request for your information and would greatly appreciate it if you could provide those details. You can also share them directly with us via email at nlreviews@vista.com.

Your feedback is very important, and we want to ensure this matter is properly addressed. If this issue is time‑sensitive or you’d prefer direct support, our Customer Support team is available through our Help Center: https://www.vistaprint.nl/klantenservice/help/ for real‑time assistance.

We truly appreciate you taking the time to share your experience, and we hope to have the opportunity to make this right and restore your confidence in VistaPrint.

Rated 1 out of 5 stars

Very bad quality of color's on the new…

Very bad quality of color's on the new year cards. Picture was made by professional photographer, beautiful colors.

November 26, 2025
Unprompted review
VistaPrint NL logo

Reply from VistaPrint NL

We’re truly sorry to hear that the colours on your cards did not reflect the quality you expected, especially knowing the photos were professionally taken. To help us investigate this properly, we’ve sent you a request on Trustpilot asking you to update your review with your order reference. Once we have that information, we’ll be able to locate your account and look into this matter in detail. We genuinely appreciate your cooperation and eagerly await your response.

Rated 5 out of 5 stars

Perfect customer care

Perfect customer care. I have been using this website for about two years, and they always support me whenever I have a problem. They are very patient and always helpful. Thanks!

November 17, 2025
Unprompted review
Rated 5 out of 5 stars

Very good!

I use Vistaprint since years for my business cards and flyers. It's a reliable company with a good customer service. I'm very satisfied with their products! I definately recommend it!!

November 16, 2025
Unprompted review
Rated 5 out of 5 stars

Happy with VISTA print

Always keep in mind that images on paper lack the light and brightness of your computer screen.
Colors must be adjusted up front to make printed artwork resemble what you see on screen.
Nevertheless I'm very happy with my cards printed by VISTA print and I will order again with this company.

November 5, 2025
Unprompted review

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