Order sent in and good initial confirmation. Time for delivery 24 hours. However, delivery took many emails and three weeks. I was given several 'definite' dates and times to' stay in and be able... See more
Company replied
Vista Tiling Ltd
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See what reviewers are saying
Ordered Algex to clean our patio. Fast service with constant emails regarding our order status, with the option to change allocated delivery hour. Algex has worked a treat, so a very happy customer f... See more
order confirmed by email and ready for despatch within one hour of order being placed online. Whist good to see every step of order, the 6 emails received may have been unnecessary. Will use Vistatile... See more
Company replied
After another company kept me waiting a week with no delivery, then telling me they were out of stock, I discovered Vista Tilling, who by contrast were excellent. Great product, great price & excelle... See more
Company replied
Company details
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Lithofin UK Distributor
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Damaged goods and slow delivery
Had to chase delivery as goods did not arrive on time! When they finally turned up, one of the items was damaged and they refused to exchange or refund! Very poor customer service... warning, do not use!
March 7, 2012
Unprompted review
Reply from Vista Tiling Ltd
Richard,
Thank you for your review, but it's only half the story.
The other half is here...
1. Your delivery was late because courier has damaged your consignment in transit. Unfortunately problems sometimes do occur.
2. As for the damaged item, you were aware of that you should check for damages before signing for goods, but you didn't. That invalidated our claim against the carrier.
3. As we have paid Interlink Express £56.42 to deliver your order to you on SAT morning (which is by £11.88 more than what you have paid for your whole order), I think it clearly shows that we are going that extra mile for our customers!
P.S. You forgot to mention how much you have saved by buying from us! ;)
Regards,
Rytis Grazulis
10/10
After another company kept me waiting a week with no delivery, then telling me they were out of stock, I discovered Vista Tilling, who by contrast were excellent. Great product, great price & excellent service. Will definitely use again & off the back of this experience would highly recommend.
November 25, 2011
Unprompted review
Reply from Vista Tiling Ltd
Thank you for your great review, bomba777 ;)
Very Happy Indeed
I bought ditra matting which arrived in super fast time considering I live in the middle of the Scottish highlands. Great company to deal with and will definitely use them again.
November 25, 2011
Unprompted review
slick service
This is the second time i have used VT, always been helpful and delievered without a hitch
November 24, 2011
Unprompted review
Brilliant
Fast and reliable service, more company's like VISTA TILLING PLEASE. 5 STAR
November 24, 2011
Unprompted review
Very helpfull
Tim was exceptionally helpfull with finding a replacement match for my antique porch tiles.
November 24, 2011
Unprompted review
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