Vitality Extracts Essential Oils Reviews 

244
TrustScore 2.5 out of 5

2.7

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Review summary

Created with AI, based on recent reviews

Evaluating 50 reviews, most reviewers were unhappy with their experience overall. Many people were dissatisfied with customer service, describing it as nonexistent, unhelpful, or rude, often receiving no response to inquiries. Customers frequently encountered problems with orders, such as delayed shipments, incorrect items, or products arriving damaged. Several users also reported products smelling toxic, not providing advertised relief, or causing adverse reactions like skin irritation. However, some customers also noted that certain balms and oils were effective for pain relief, including sciatica, knee arthritis, and nerve pain. A few other people also felt that products like Skin Envy improved their skin, reducing wrinkles and brown spots. Additionally, some reviewers were happy with product prices and reported positive experiences with customer service resolving issues like damaged deliveries.

What people talk about most

Product

Customers consistently note ambiguous experiences with product, with many expressing satisfaction with balms... See more

Quality

Clients share ambiguous opinions on quality, with many reviewers praising the effectiveness of products for... See more

Price

Reviewers highlight ambiguous aspects of price, with some customers expressing dissatisfaction over... See more

Order

Reviewers mention ambiguous feedback about order experiences, with some expressing frustration over quality... See more

Customer service

Consumers find customer service to be a negative experience, with many describing it as horrible or... See more

Reviews shaping this summary

Rated 2 out of 5 stars

Customer service is nonexistent!! I received an oil with a broken dropper. I simply requested (several times) a new dropper be sent and still haven't gotten a response. Would not do business with Vita... See more

Rated 1 out of 5 stars

I’d like to know where Vitality Extracts Essential Oils got my photo yes my photo every family & friend will & would recognize this photo. These are private & was sent to my neurologist & orthopedist... See more

Rated 1 out of 5 stars

Ordered their Frankincense Essential Oil Balm. I’ve used Frankincense products for years. This immediately smelled off. Like petroleum. I’m not going to try to return. Nor will I continue the use. It... See more

Rated 1 out of 5 stars

Promises made about Vitality Extracts for their Helichrysum Oil Balm were not true for me. I saw no improvement from using this product. Then the worst part is that they have a 7 day return policy an... See more


Company details

  1. Vitamin and Supplements Store
  2. Aromatherapy Supply Store
  3. Fitness and Nutrition Service
  4. Health and Beauty Shop

Information provided by various external sources

Pure Essential Oils For Healthy Living


Contact info

2.7

Poor

TrustScore 2.5 out of 5

244 reviews

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1-star

No history of asking for reviews

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2.7

All reviews

(244)

46 reviews in the last 12 months

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Rated 1 out of 5 stars

The company is a scam i ordered…

The company is a scam i ordered products and cannot get any answers as to why I haven't received my order got a text message from USPS with tracking # that does not exist the order was refused in the usps office in Charlotte,NC. USPS is asking me to send them $3.00 because they claim my address is incorrect. This is bull crap

September 20, 2022
Unprompted review
Rated 2 out of 5 stars

Too slow

9/6/22
I placed an order on September 6th of 22. I received a notice that my order has shipped on 9/16/22. It said allow Ups 3 days before I can track. On 9/19/22, UPS has not received the order. It says to allow 5 to 7 Days delivery. This is way too slow for me. This is my last order for sure. I should have read the reviews first. I could have saved myself some aggravation.

September 6, 2022
Unprompted review
Rated 1 out of 5 stars

I bought the Angel of Rose roll on oil

I bought the Angel of Rose roll on oil. When I received oil, they were leaking all over. Within a minute of application the smell is gone. Don't buy from this company. They will only give a credit for returns.

August 31, 2022
Unprompted review
Rated 1 out of 5 stars

No effect at all

I bought their Helichrysum for one reason, to get rid of purple bruise areas significantly quicker than the two weeks it normally takes. After one week, I can tell that it's had no effect at all.

August 7, 2022
Unprompted review
Rated 1 out of 5 stars

Very disappointed in Vitality Extracts…

Very disappointed in Vitality Extracts customer service. Countless times I place an order, only to receive a sale notice, coupon or discount code the next day for what I just ordered. Finally was fed up and asked if they would honor the sale this time. They would not. Taking all my business to Edens Garden. They have great oils, prices, outstanding customer service, quick and FREE shipping.

July 23, 2022
Unprompted review
Rated 1 out of 5 stars

Scam

Scam. No way could the oils be that price if they're pure, if you know anything about growing and Distilling and marketing real and pure essential oils.
I've been to other Farms, I've done my homework.
There's only one companies that sell pure doesn't have to listen gredients and you can use many of them internally.

June 22, 2022
Unprompted review
Rated 4 out of 5 stars

I like Vitality

I read where Vitality's reviews are fake on their website & which if you read them, they look like it. They have a lot of question marks In the reviews where it doesn't need to be. I looked here & read a lot of bad reviews. Also read where it's a scam co. I've never had problems with them. I've purchased 2 bracelets, a car diffuser & oils. I didn't get 1 of my shipments so i emailed them. Kevin emailed me back, said there was a problem & he'd mail it to me. I did get everything in a timely manner. The oils are packed in boxes & then in a bubble envelope. I haven't tried the car plug in diffuser yet. So far i like all the oils.

June 17, 2022
Unprompted review
Rated 5 out of 5 stars

Love

I love Vitality Extraxts! I order from them every couple months, or sometimes 3 times a month, like this month haha. I've never had a problem with them, they're shipping is always quick, and packed well. I think the quality is excellent.

June 14, 2022
Unprompted review
Rated 1 out of 5 stars

Will not refund $ owed to me

Will not refund $ owed to me. They sent me an item I did not order. Returned it and gave me a code to use on my next order for my refund. Well, when I placed another order using a 30% off offered code, they would not accept it. Told me I could only use one code. That should NOT make a difference. The one code is $ they OWE me. Plus I would have to pay $10 shipping for 3 bottles of oil. I am through with this company.

February 23, 2022
Unprompted review
Rated 1 out of 5 stars

Buyers Beware

Unfortunately, I didn't thoroughly research this company before I purchased it's Hair Vitaility serum subscription service or I would have never started it. But when your hair is falling out and nothing is working despite good reviews on every google, trust pilot ,etc. site, I got a little desparate and careless.
This product doesn't do anything to my scalp and hair loss despite using it as recommended. My hair has continued to fall out and no new hair has begun to grow in. I have called and emailed the company three (3) times, asking them to discontinue my subscription (monthly), yet this product still comes. I have never heard any response back from the company at all. Therefore, this month I am:
1. Returning the product, asking for a full refund plus shipping.
2. Writing reviews in as many places as I can about their product, warning women about this scam.
3. Contacting the BBB, hoping they can help me.

It really upsets me when a company takes advantage of women like me who are really vulnerable because they are losing their hair They are predators who not only sell us a useless product but don't stop sending the worthless piece of junk! What a SCAM!!!!-

As my title said buyer beware. If I could give this product and company a 0, I would. At least other products I have been unhappy with answer my phone calls and emails! which leads me to believe this company is purely out only to make one thing - money. Do not buy!!!

February 11, 2022
Unprompted review
Rated 1 out of 5 stars

I made a purchase for Christmas gifts

I made a purchase for Christmas gifts. I wanted to exchange something and since I bought it 18 days ago it is outside the window and they said nothing they can do. They do not stand behind their products. DO NOT BUY FROM THEM great companies out there to do business with

December 29, 2021
Unprompted review
Rated 5 out of 5 stars

I have ordered from this company…

I have ordered from this company several times and am so very happy with each order. I love their blends and their singles. I started with their Immunity and Stress and was pleasantly pleased. So I gifted it to friends who Also loved it. Then I used the hair/scalp oil and have been a fan ever since!!!!

September 22, 2021
Unprompted review
Rated 4 out of 5 stars

Deep Muscle oil really works

My daughter gave me a bottle of roll on Deep Muscle oil and I swear by that. My neck muscles get so tense causing headaches, uncomfortable sleep, I just get so cranky! I roll Deep Muscle oil across the sore spots on my neck and within minutes it feels much better. And it smells strangely soothing, Deep Muscle oil works for me.

September 1, 2021
Unprompted review
Rated 1 out of 5 stars

Vitality deleted my review!

I wrote a review on vitality’s website giving it a 1 star. They deleted my review! I didn’t write any profanity. All I said was it made my scalp worse with dandruff and made my bald spots worse. Don’t recommend using it!

August 12, 2021
Unprompted review
Rated 1 out of 5 stars

WARNING DONT BUY FROM THEM!

Ordered from them once and now I’m automatically in a subscription which take money from me without my consistent and they don’t want to refund me despite me not wanting their product. Their customer service is a joke and don’t want to help or refund me for something I don’t want and for something their forcing me to buy from them. Take a note that I contacted them within a hour after they took my money but still they can’t refund me. WARNING DONT BUY FROM THEM IF YOU DONT WANT THEM TO STEAL YOUR MONEY WHENEVER THEY WANT AND FORCE THEIR PRODUCTS ON YOU!

August 7, 2021
Unprompted review

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