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Vitality Medical Reviews 

50,053
•
TrustScore 4.5 out of 5

4.4

Medical Supply Store
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Review summary

Created with AI, based on recent reviews

Considering 7,377 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently mention that the online platform is very easy to navigate, making it simple to find, select, and order specialized medical supplies. Shoppers also appreciate the affordable pricing structures and exceptionally fast delivery times for essential products. However, some customers also noted frustration when discovering after completing their purchase that certain items required a prescription without prior notice. A few reviewers experienced unexpected shipping delays, backorders, or difficulties with receiving order confirmations and tracking updates. Others mentioned complications involving additional shipping fees charged across multiple items or confusing product sizing options.

What people talk about most

Order

Users describe positive interactions with order, highlighting smooth experiences and fast delivery times.... See more

Product

Reviewers mention positive feedback about product quality, noting items are affordable, as described, and... See more

Delivery service

Customers consistently note positive experiences with delivery service, highlighting incredibly fast shipping... See more

Price

Reviewers highlight positive aspects of price, frequently praising the affordable and competitive rates... See more

User experience

People report positive experiences with user experience, noting that the website and app are easy to navigate... See more

Reviews shaping this summary

Rated 4 out of 5 stars

I like that you can go to your previous orders to get the right description on something. The only problem I run into when ordering is that it is getting harder to find McKesson items

Rated 4 out of 5 stars

Difficulty placing order. Jumping around on the product I wanted. Difficult in determine what was in each package. Finally went for most expensive. Hope it works.

Rated 5 out of 5 stars

Good search engine, good selection. You could improve lexing in the search engine (i.e., cross referencing common misspellings to produce accurate results >> e.g. cude would find Coude). Also, adding... See more

Rated 5 out of 5 stars

Everything I ordered came in very fast, in perfect working condition. I'm a Phlebotomist and I only ordered one box of 23 g straight needles already attached to a holder and a box of lavender EDTA vac... See more

Company replied

Company details

  1. Medical Supply Store
  2. Medical Equipment Supplier

Written by the company

The leader in quality medical supplies, home medical equipment and health care products. Make Vitality Medical your first choice for purchasing discount medical supplies for you and loved ones. Fast shipping and low prices.

Contact info

4.4

Excellent

TrustScore 4.5 out of 5

50K reviews

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4.4

All reviews

(50,053)

6,928 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more
Rated 5 out of 5 stars

Always easy to reorder

Always easy to reorder. Ease in using website. Down side, if I order two or more different items, I have to pay different shipping on each item

August 27, 2026
Rated 2 out of 5 stars

Bills you before you see you need a…

Bills you before you see you need a prescription. You can cancel order but then have to wait for a refund. You shouldn’t be able to order first and get charged if a prescription is needed.

August 26, 2026
Rated 1 out of 5 stars

I asked at least 5 times to get the…

I asked at least 5 times to get the label or whatever I need to mail the package back to you because my cat had to be put down. I’ve called at least 4 times and emailed one time and NO ONE IS GETTING BACK TO ME.

When the package arrived the first time Fed ex took it back. But a week later, the package reappeared I and I couldn’t stop him. Now it has been sitting here. I want a refund and I want to get it back to you.

I manage to get all kinds of emails from you but none about this issue.

6332 Homestead Lane S.,
Cottage Grove, Mn 55016

July 25, 2026
Rated 5 out of 5 stars

Traditional Nebulizer

Appreciate the timely updates and he quick shipping. The traditional nebulizer looks streamlined and a lot quieter than the previous one I had.
All-in-all I am very satisfied.

August 21, 2026
Rated 5 out of 5 stars

Speedy

The app is easy to use and checkout is quick. They have a great selection of many things. It pays to take a look. You would be pleasantly surprised at the prices and the fast delivery.

August 26, 2026
Rated 5 out of 5 stars

I always find the supply needed

I always find the supply needed. Great prices. I got free shipping and that actually made my decision to buy faster. If the company would have free shipping as a rule probably would make more sales.

August 26, 2026
Rated 1 out of 5 stars

Super sus.

No idea what your emails are saying.
Some nonsense about a test charge and instructions to go identify the amount and reach out to you for some stupid reason. Wtf kind of business is this?!
Forced people to set up an account to make an order, sus!
Then you do admittedly fake charges, sus
I'm not even sure if you're gonna fulfill the order. Or what this stupid b******* is about your test charges?And my involvement in said, test charge.

You suck!
First and last order

August 26, 2026

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