VITORI® Health GmbH Reviews 1,154

TrustScore 4.5 out of 5

4.6

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Company details

  1. Alternative Medicine Practitioner
  2. Wellness Program

About VITORI® Health GmbH

Written by the company

Mit VITORI liegt man immer richtig

VITORI Produkt VITORI Shop Team VITORI

VITORI® steht für hochwertige Wellnessprodukte und exzellenten Kundenservice. Als deutsches Unternehmen mit Sitz in Thüringen verpflichtet sich VITORI® zur Einhaltung strengster Qualitätsstandards. Die Produktpalette, darunter die beliebte Premium Kristallmatte, ist speziell darauf ausgelegt, das Wohlbefinden der Nutzer durch fortschrittliche Anwendungen wie Infrarot-Tiefenwärme, Biophotonen und pulsierendes Magnetfeld zu unterstützen.

Das Engagement von VITORI® für Qualität spiegelt sich auch im Kundenservice wider. Mit schnellen Kommunikationswegen und fachkundigem Support garantiert VITORI®, dass die Kunden stets hervorragend betreut werden. VITORI® begleitet seine Kunden auf ihrem Weg zu mehr Wohlbefinden und steht bereit, sie mit durchdachten Produkten zu unterstützen, die auf einer natürlichen Basis entwickelt werden.

Die Produktion der Artikel erfolgt in einer eigenen Fertigungsstätte in China, wo VITORI® gemäß deutschen Qualitätsnormen produziert und faire Arbeitsbedingungen gewährleistet.

Entdecken Sie die Vorteile der VITORI®-Produkte und werden Sie Teil der wachsenden Community. VITORI® zeichnet sich nicht nur durch seine innovativen Produkte aus, sondern auch durch ein starkes Teamgefühl und außergewöhnlichen Kundensupport. Bei VITORI® steht der Kunde immer im Mittelpunkt, wobei das Team bestrebt ist, jedem einzelnen ein optimales Erlebnis zu bieten. Vertrauen Sie auf die Expertise und die kundenorientierte Betreuung von VITORI®, denn hier arbeiten Menschen zusammen, um Ihr Wohlbefinden zu verbessern.

Unser Versprechen an Sie

Written by the company

Ihre Meinung ist uns wichtig.
Wir setzen alles daran, Sie bei der Verwendung ihrer Produkte bestmöglich zu unterstützen.

Versand & Garantie

Europaweit kostenloser Versand

Profitieren Sie von schnellem und kostenlosem Versand in ganz Europa.

3 Jahre Garantie auf die VITORI® Produkte.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

1K reviews

5-star
4-star
3-star
2-star
1-star

Replied to 100% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Good product. Quick delivery

Quick delivery, well packaged, easy to order.

March 3, 2026
VITORI® Health GmbH logo

Reply from VITORI® Health GmbH

Thanks for your feedback 😊
Great to hear that everything from ordering to delivery went smoothly and arrived well packaged ✨

With kind regards
Dein Team VITORI®

Rated 5 out of 5 stars

Very happy with the customer service

Very happy with the customer service, regular updates via email, friendly and polite, and the products are amazing. The crystal matt is the best item I bought last year.

December 16, 2025
VITORI® Health GmbH logo

Reply from VITORI® Health GmbH

Vielen Dank für dein tolles Feedback 😊
Es freut uns sehr, dass du mit unserem Service und den regelmäßigen Updates so zufrieden bist – und dass die Kristallmatte dein Highlight des letzten Jahres war ✨

Herzliche Grüße
Dein Team VITORI®

Rated 2 out of 5 stars

support commited to help but is not enough

people appear to be really committed to help, but still info and support provided is not precise and long email chains created and still missing info.

November 29, 2025
VITORI® Health GmbH logo

Reply from VITORI® Health GmbH

Hey José, Thank you for your feedback.

We would like to clarify that we replied to you on December 17th with detailed information regarding your request. Since we have not received any further response from you, it is possible that our email may have landed in your spam or junk folder. We kindly ask you to check there as well.

We are always committed to providing clear and reliable support and would be happy to continue assisting you. If any information is still missing or unclear, please let us know and we will address it directly.

We look forward to your reply.

Kind regards,
Your VITORI® Support Team 💚

Rated 5 out of 5 stars

Great quality and strong recommendation

The quality is excellent and the shipping was very fast. I do not agree with some other reviews claiming that the mat had a strong smell for weeks. In my case, it only had a very light “new product” scent, and I really had to sniff closely to notice it. The smell disappeared completely after two days indoors.

I am normally very sensitive to new-product odors and often have to air items outside, especially orders from China. However, this mat was perfect from the start. I can strongly recommend it.

October 1, 2025
VITORI® Health GmbH logo

Reply from VITORI® Health GmbH

Dear Adrian,
Thank you very much for your detailed and thoughtful feedback.

We’re delighted to hear that you’re so satisfied with the quality and the fast shipping. Your note about the initial scent is especially appreciated. Experiences can vary, and it’s great to hear that in your case the mat only had a very light “new product” smell that disappeared quickly.

Knowing that you’re usually sensitive to odors and still felt comfortable with the mat from the start means a lot to us. Thank you for taking the time to share this perspective and for your strong recommendation.

Warm regards,
Your VITORI® Team 💚

Show reviews in all languages. (1,154 reviews)

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look