Viva Print & Design Ltd 

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Rated 2 out of 5 stars

I have used Viva Print a few times and to be honest the quality of the canvas prints have been good overall with no real delivery issues. However, with a lot of other comments made by people here t... See more

Rated 1 out of 5 stars

I placed an order 2 days ago expecting delivery of the canvas yesterday. Nothing has arrived and the contact numbers registered are not recognised, nor have my emails been responded to. I'm not sur... See more

Rated 5 out of 5 stars

Great looking site, easy to navigate. Purchased two prints for birthdays presents and was able to specify a different delivery address which was perfect. Ordering process was super easy... See more

Rated 1 out of 5 stars

Paid for next day delivery for a canvas print to arrive in time for my wedding anniversary, but delivery took an extra 2 days eventually arriving on a Sunday (very strange) and after my anniversary,... See more

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Rated 5 out of 5 stars

Love my wedding canvas prints

When we had our wedding photos back from the photographer I knew there was a few I would love to enlarge to display on the wall, and thought canvas prints would be a nice alternative to photographs, so uploaded a few images to viva prints site, it then told me which sizes would be suitable for my pictures, I ended up ordering 4! They look fab displayed in our hallway, had loads of comments on them! Thanks!

September 14, 2013
Unprompted review
Rated 5 out of 5 stars

Great, ignore the doom mongers!

I use viva print for canvas prints. I have never had a bad experience, I have never had a late order, I have never received a poor quality print, I have never had a damaged item delivered.

I will continue to use this company as they have always provided a great service for me. I will continue to recommend to friends and family.

September 13, 2013
Unprompted review
Rated 5 out of 5 stars

A lovely birthday gift

I received a viva print canvas as a birthday gift, I just love it, it's my favourite photograph and it looks so nice printed at a1 size. I have since ordered a number of prints for myself and other using their service, great results every time.

July 17, 2013
Unprompted review
Rated 5 out of 5 stars

No problems, arrived early

I ordered a print on Tuesday using free delivery, 3 working days. I was very pleased when it arrived early.

Happy with the print quality and price. Would use again.

July 5, 2013
Unprompted review
Rated 1 out of 5 stars

Avoid at all costs

Order a canvas on thurs 13 of June and am still waiting on it , was due to get delivered last week and after 3 emails and loads of phone calls I am still without reply to any of the messages, poor customer services do not use have now took action with paypal for a refund but guess what am still waiting for them to reply to it could have a long wait for a refund !!!!!!

June 24, 2013
Unprompted review
Rated 4 out of 5 stars

Good product but delivery could have been quicker

I used viva print for some canvas prints, they were due to arrive on a Monday but did not come until Wednesday. I did select the free delivery option so can't complain too much.

Apart from being a bit slow with delivery everything else was fine, very pleased with the finished item and I would order again.

April 15, 2013
Unprompted review
Rated 1 out of 5 stars

Very poor customer service

I had ordered a canvas for my uncle and aunty's 25th anniversary on Wednesday 3rd April around 1am in the morning. I used next day delivery option and they sent me a link which when clicked, stated that my canvas will arrive on Thursday 4th April. I was happy with it because the anniversary party was on Saturday. However, I have not got my parcel still and its already Tuesday 9th April. I am so annoyed with this company in making false promises. They ruined my special day and they dont care at all. Ive tried calling them several times but no one picks up the call and you are directed to the voicemail. I even left voicemail but was completely ignored. When I called again on Friday, their voicemail inbox was full and has been full since then. I even emailed them few times but havent got a reply yet. I think this website is a scam and if I dont get my canvas by today or tomorrow, I am reporting it to 'action fraud'.

April 9, 2013
Unprompted review
Rated 1 out of 5 stars

Don't trust this company - Shocking customer service!

I'm amazed by all the excellent reports on here, until you look at the very bottom of the pile and there you see all the complaints, which I can only echo. I ordered a canvas - the quality was shoddy, the photo I sent was reduced to a washed out image. I'm really not sure how they managed to do such a bad job. I tried via email, phone, recorded delivery to contact the company and was completely ignored. As far as I know there is no customer service at all. Their website is a complete con. If you phone the number given, you get through to a mailbox which is usually full. I have reported the company to Trading Standards who have logged my complaint. I hope a few more people do too, as they are not fulfilling the customer's statutory rights. Beware of these self-proclaimed 'Experts'. Their attitude to customers is shoddy and in no way professional.

January 30, 2013
Unprompted review
Rated 5 out of 5 stars

Great looking site, easy to navigate!

Great looking site, easy to navigate.

Purchased two prints for birthdays presents and was able to specify a different delivery address which was perfect.

Ordering process was super easy, can even pay using PayPal.

Free delivery option available or next day delivery for only £3.99.

Overall great service and value for money.

October 3, 2012
Unprompted review
Rated 5 out of 5 stars

Great Service

Thanks for the great canvas print you produced for us using our own image.

What a great service, made an order at 11am on Wednesday and the print arrived 8am today.

I simply cannot understand how they have managed to make this print so fast, this is a print using my own image, not just picked off the shelf and posted out.

Thanks so much!

September 20, 2012
Unprompted review
Rated 5 out of 5 stars

Ignore the doom mongers. Excellent service.

I had never ordered a photo on canvas before and wanted to try cheap first and if it looked good then maybe go more expensive in the future. I can tell you now that I will not be looking elsewhere. The quality of the A1 canvas print for less than £30 is amazing. Now pride of place above the fireplace.
This was ordered on Easter Monday and was on the wall by Friday lunchtime.

April 14, 2012
Unprompted review
Rated 1 out of 5 stars

Shocking Customer Service

Poor quality print with an obvious printing fault. Completely disinterested customer service (Slow or no response to emails, don't answer telephone). Eventually got an email from their Sales and Marketing Director asking for some photos of the problem. Nothing since. Feel completely ripped off.

Have set up [external link removed] as a warning to other potential customers

December 4, 2011
Unprompted review

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