VizyPay Reviews 

2,375
TrustScore 5 out of 5

4.9

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Rated 5 out of 5 stars

Best customer service I’ve experienced, probably ever! Shelbie and a few others assisted on getting my business up and going. Making sure my clover was functioning how I needed it to, my billing was... See more

Company replied

Rated 5 out of 5 stars

Piper saves the day once again! I have been using VizyPay for the past several years and whenever I get myself into trouble, Piper is there to bail me out! She consistently has a great attitude and g... See more

Company replied

Rated 5 out of 5 stars

Getting paid the next day with lower processing fees than with Shopify and I have personal representatives who handle all questions or issues without waiting on hold says it all. I'd give 10 Stars if... See more

Company replied

Rated 5 out of 5 stars

AS USUAL YOUR CUSTOMER SERVICE PERSONAL ARE GREAT. NO LONG HOLD TIMES, THEY ALL SPEAK ENGLISH AND VERY PROFESSIONAL. THE SYSTEM HAD THE GLITCH WHICH I UNDERSTAND BUT IN ATTEMPTING TO MAKE CORRECTION... See more

Company replied

Company details

  1. Card Processing Service
  2. Business to Business Service
  3. e-Commerce Solution Provider
  4. Eftpos Equipment Supplier
  5. Financial Consultant
  6. Payment Service

About VizyPay

Written by the company

Revolutionizing Payment Processing for Small to Medium-Sized Businesses

VizyPay® is an innovative payment processing solution that's transforming the way small to medium-sized businesses (SMBs) handle transactions across the United States. At VizyPay, we understand the unique challenges faced by SMBs in today's fast-paced market. That's why we've developed a suite of customizable payment solutions designed to simplify operations, reduce costs, and enhance customer experiences.

Why Choose VizyPay®

Customized Solutions: Whether you're a brick-and-mortar store, an e-commerce platform, or a mobile business, VizyPay® tailors its services to meet your specific needs. Our range of products includes traditional credit card processing, POS systems, mobile payments, and our innovative Cash Discount Program, which helps businesses save on processing fees.

Transparent Pricing: Say goodbye to hidden fees and complicated statements. VizyPay® believes in transparency, offering clear, straightforward pricing plans that make sense for your business.

Exceptional Support: Our dedicated team of payment experts is committed to providing unparalleled customer service. From setup to daily operations, we're here to support your business every step of the way.

Trusted by Businesses Nationwide: Join the growing community of SMBs across various industries that trust VizyPay® for their payment processing needs. Our commitment to innovation, reliability, and customer satisfaction has earned us a reputation as a leading payment processor in the U.S.

Your Partner in Growth

At VizyPay®, we're more than just a payment processor; we're your partner in growth. Our mission is to empower SMBs with the tools and support they need to thrive in a competitive marketplace. By choosing VizyPay®, you're not only simplifying your payment processing; you're investing in the future of your business.

Discover how VizyPay® can transform your payment processing experience. Visit our website at vizypay.com to learn more about our services or contact us directly to speak with a payment solutions expert. Let's work together to take your business to the next level.

Learn About Our Cash Discount Program Calculate Your Savings View Our Pricing Get Started

Founded by small business owners to look out for small business owners.

We understand the pain points that have plagued credit card processing for far too long and believe small business owners deserve more from their payment processor. That’s why we don’t lock merchants into long-term contracts, and we’re dedicated to providing the customer support we would expect for our own business.

Meet our Team

Contact info

4.9

Excellent

TrustScore 5 out of 5

2K reviews

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4.9

All reviews

(2,375)

9 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Shauna

Shauna did a wonderful job explaining my issue and is going the extra mile to get me additional information. Thank you!

August 5, 2024
VizyPay logo

Reply from VizyPay

Thank you so much for your 5-star review! We look forward to continuing to work with your business and appreciate your partnership!

The VizyPay Team

Rated 5 out of 5 stars

Your customer service is always top…

Your customer service is always top notch - thank you!

August 5, 2024
VizyPay logo

Reply from VizyPay

Thank you so much for this kind review. We're so glad that your experience with VizyPay has been so positive, and we look forward to continuing to work with your business and appreciate your partnership!

The VizyPay Team

Rated 5 out of 5 stars

Piper knew immediately what I should…

Piper knew immediately what I should due to fix my problem. Very pleasant and helpful.

August 2, 2024
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Reply from VizyPay

Thank you so much for your kind words about our team! We're so glad to hear that you found our service friendly and helpful. We strive to create a positive experience for all our customers, and we're thrilled that we could do that for you!

The VizyPay Team

Rated 5 out of 5 stars

This was my first time calling

This was my first time calling. The customer service rep answered my questions and helped me set up my account. She was very friendly and courteous.

August 2, 2024
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Reply from VizyPay

Thank you so much for your kind words! We're thrilled to hear that you had a great experience with our team. Please don't hesitate to reach out if you need further assistance or have any questions. We're happy to help!



The VizyPay Team

Rated 5 out of 5 stars

Pleasant and very helpful!!

I spoke with our local rep, who reached out to Shauna Gilchrist. She called with the information I needed and answered all my questions. Shauna was very pleasant to work with and so helpful. This is the second time I have needed to call on her. A+

July 30, 2024
Unprompted review
VizyPay logo

Reply from VizyPay

Thank you so much for your 5-star review! Shauna consistently leads with a solutions-driven mentality, and your experience reflects her drive to provide exceptional support for our clients. We look forward to continuing to work with your business and appreciate your partnership!

The VizyPay Team

Rated 5 out of 5 stars

Step by step instructions made easy …

Pipper instructed me on how to take care of the problem. She was very helpful and answered my questions.

August 1, 2024
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Reply from VizyPay

Thank you so much for this kind review. We're so glad that your experience with Piper was so positive, and we look forward to continuing to work with your business and appreciate your partnership!

The VizyPay Team

Rated 5 out of 5 stars

So appreciated the great customer…

So appreciated the great customer service! No wait time and customer service was quick to answer my question.

July 31, 2024
VizyPay logo

Reply from VizyPay

Thank you for your 5-star review! We appreciate your business and value your feedback. Please let us know if there is anything else we can do for you!

The VizyPay Team

Rated 5 out of 5 stars

Quick and Responsive

I only waited for my call to be answered about a minute. My question was answered immediately. Piper was very friendly and courteous.

July 31, 2024
VizyPay logo

Reply from VizyPay

Thank you so much for your 5-star review! We look forward to continuing to work with your business and appreciate your partnership!

The VizyPay Team

Rated 5 out of 5 stars

Credit card end of the day reports

Very good people to work with helped me out alot

July 31, 2024
VizyPay logo

Reply from VizyPay

Thank you for your 5-star review! We appreciate your business and value your feedback. Please let us know if there is anything else we can do for you!

The VizyPay Team

Rated 5 out of 5 stars

Andres and the entire company is great to deal with

Andres and the guys at Vizy are great to deal with.

July 30, 2024
VizyPay logo

Reply from VizyPay

Thank you for sharing your positive experience with our team! We appreciate your business and value your feedback. If there is anything else we can do for you, please let us know!

The VizyPay Team

Rated 5 out of 5 stars

Edgar is the BEST!

Edgar did great and I liked that he remembered talking to me when we first set up that terminal. Easy to understand and we worked the problem out pretty easily- so much that when it didn't work the net day, I was able to fix the problem of connection on my own.

July 25, 2024
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Reply from VizyPay

Thank you so much for your 5-star review! Edgar consistently leads with a solutions-driven mentality, and your experience reflects his drive to provide exceptional support for our clients. We look forward to continuing to work with your business and appreciate your partnership!

The VizyPay Team

Rated 5 out of 5 stars

Piper was awesome to work with and got…

Piper was awesome to work with and got things done!

July 29, 2024
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Reply from VizyPay

Thank you for your 5-star review! We appreciate your business and value your feedback. Please let us know if there is anything else we can do for you!

The VizyPay Team

Rated 5 out of 5 stars

Shawna is the BOMB DIGGITY! :)

My full intentions were to cancel my services when I called today, but Shawna helped me with everything that I needed and I chose not to cancel because of her. Thank you Shawna for your help today!!!!!

July 29, 2024
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Reply from VizyPay

Thank you so much for this kind review! Shauna consistently goes above and beyond for our clients, and we are grateful to have her as part of the VizyPay team. We look forward to continuing to work with your business and appreciate your partnership!



The VizyPay Team

Rated 5 out of 5 stars

Great Customer Service!

Everyone that I talked to was so very helpful in answering my questions and knew exactly what they were doing. Shauna and Shelby are the best!

July 24, 2024
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Reply from VizyPay

Thank you so much for your kind words! We're thrilled to hear that you had a great experience with our team. Please don't hesitate to reach out if you need further assistance or have any questions. We're happy to help!



The VizyPay Team

Rated 5 out of 5 stars

Best customer service I’ve experienced, EVER!

Best customer service I’ve experienced, probably ever!
Shelbie and a few others assisted on getting my business up and going. Making sure my clover was functioning how I needed it to, my billing was adjusted to fit my needs and overall experience with Vizypay has been thorough, thoughtful and reasonably priced! I will be telling my friends and other local businesses how happy I am as well! Thank you Vizypay!

July 3, 2024
Unprompted review
VizyPay logo

Reply from VizyPay

Thank you so much for your kind words about our team! We're so glad to hear that you found our service friendly and helpful. We strive to create a positive experience for all our customers, and we're thrilled that we could do that for you!



The VizyPay Team

Rated 5 out of 5 stars

Very well spoken and detailed

Very well spoken and detailed. Patient and very informative. Good customer service.

July 26, 2024
VizyPay logo

Reply from VizyPay

Thank you for your 5-star review! We appreciate your business and value your feedback. Please let us know if there is anything else we can do for you!



The VizyPay Team

Rated 5 out of 5 stars

Megan was very personable

Megan was very personable, helpful, and got the job done!

July 26, 2024
VizyPay logo

Reply from VizyPay

We're thrilled to hear that you had a great experience with our team. Please don't hesitate to reach out if you need further assistance or have any questions. We're happy to help!



The VizyPay Team

Rated 5 out of 5 stars

Clover POS went offline

i was having issues with our Clover POS system not receiving internet due to change in provider; Piper, who is a tech associate with VIZYPAY called me and stayed on the phone with me to try and figure it out; i thought the POS just wasnt accepting the new wifi, unfortunately, we couldnt get it figued out and she suggested to notify the provider, because she thought it might have been a issue from the old provider interfering with the new provider from switching, the new provider sent a tech out and got it up & running, i called VIZYPAY back the next day and spoke with Piper, to let her know everything was good to go, because she asked me to, i thanked her for her time and honest concern!!

July 25, 2024
VizyPay logo

Reply from VizyPay

Thank you so much for your 5-star review! Our team works hard to ensure that every business receives top-notch support, and it means a lot to us to hear that our efforts are appreciated. If you have any questions or need further assistance, please don't hesitate to reach out. We're always here to help!



The VizyPay Team

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