Had an issue that i could resolve walked into the Vodafone in Ashford and was greeted by Lee. He went over and above to help me and explained very carefully in a way that I could understand and reste... See more
Company replied
Location
Switch location2 County Square, TN23 1YA Ashford, GB
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I had trouble on a different network connecting to the the internet. I spoke to two gentle men Matt and Alex that were at the dest. Matt fixed my issue I very much appreciate this as I bought my dev... See more
Company replied
I had many efforts to sort a problem with my new iphone via chatbot, customer complaints and visiting another store I went to Ashford and although they were unable to solve the problem they took t... See more
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Conor was an amazing help with helping me swap from another network to Vodafone. Would highly recommend the guys there customer service was faultless even when they are all busy! a great bunch will be... See more
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Company details
- Mobile Network Operator
- Cell Phone Store
- Internet Provider
- Phone and Internet Service
- Telecommunications Service Provider
About Vodafone UK - Ashford
Written by the company
Brands Available Here: Vodafone & Three
Visit Our Website - Vodafone
Visit Our Website - Three
Contact info
2 County Square, TN23 1YA, Ashford, United Kingdom
4.8
Excellent
239 reviews
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Excellent Customer Servic
I just popped in to check on when I was due for an upgrade and was served by a very helpful and knowledgeable member of the team called Owen.
I got all the information I needed and saved some money too! Thank you
February 27, 2025
Unprompted review
Reply from Vodafone UK - Ashford
Thanks a lot for the insightful feedback Jean - it's really appreciated. If you ever need help again, don't hesitate to pop our team a message on:
Facebook - vodafone.uk/3lCYUxW
X (formally Twitter) - vodafone.uk/3LXh2xl
Instagram - https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Great customer service
Great customer service, bubbly and lovely, plus saved me money and great!!
February 25, 2025
Unprompted review
Reply from Vodafone UK - Ashford
Hi Harry,
Thank you for taking the time to review.
If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Bradley
Bradley, the assistant helping me was superb. Very assertive and helpful.
February 24, 2025
Unprompted review
Reply from Vodafone UK - Ashford
Hi. Thank you for your review for Bradley. It's always lovely to read such nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Another miracle preformed by Joe at…
Another miracle preformed by Joe at Ashford Vodafone shop. Sorting out a recently purchased iPhone. Thanks very much.
February 22, 2025
Unprompted review
Reply from Vodafone UK - Ashford
Thank you for your great review. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY.
Thank you,
Vodafone Social Media Team
Joe is amazing
I was served by Joe in the ashford Vodafone store and am very happy with the service. Joe helped me understand my options to upgrade my
Phone and how to optimise my storage on my phone and with my iCloud. I felt really assured and confident in making choices with Joes Guidance.
February 20, 2025
Unprompted review
Reply from Vodafone UK - Ashford
Hi Harriet,
Thank you for taking the time to review.
If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Joe was very patient and thorough as…
Joe was very patient and thorough as sorted out two phone upgrades for my Dad and me
February 20, 2025
Unprompted review
Reply from Vodafone UK - Ashford
Hi Culley,
Thank you for taking the time to review.
If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Thank you Joe for all the professional…
Thank you Joe for all the professional advice and thank you for being so patient.
February 18, 2025
Unprompted review
Reply from Vodafone UK - Ashford
Hi Simon,
Thank you for your review for Joe. If you have any questions, please take a look at https://vodafone.uk/support for our FAQs. If you can't find what you're looking for, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram: https://ig.me/m/vodafone, we'd be happy to help.
Thanks again,
Vodafone Social Media Team
The advisor I dealt with with was Owen…
The advisor I dealt with with was Owen he had brilliant customer service. He really went into detail about the phone. Also helped me transfer my data from my old phone to my new phone.
February 11, 2025
Unprompted review
Reply from Vodafone UK - Ashford
Hi David. Thank you for your review for Owen. It's always lovely to read great feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Reply from Vodafone UK - Ashford
Hi Sarah. Thank you for your review for Bradley. It's always lovely to such nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
The best part of my day today was…
The best part of my day today was meeting Alex at Ashford Vodafone. Alex was extremely helpful and sorted out my new contract and mobile phone with ease. 110% for knowledge, helpfulness and politeness.
February 6, 2025
Unprompted review
Reply from Vodafone UK - Ashford
Hi there,
This is lovely feedback for Alex. Thanks for your kind words and taking your time to share the experience.
We're here to help if you do need anything else in the future. You can message us either on Facebook using: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK
All the best,
Vodafone Social Media team
Joe was very helpful Very professional…
Joe was very helpful Very professional excellent service
February 6, 2025
Unprompted review
Reply from Vodafone UK - Ashford
Hi John,
This is amazing feedback for Joe. Thanks for leaving this review. We appreciate your support. We're here to help if you need anything else in the future. You can message us either on Facebook using: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK
All the best,
Vodafone Social Media team
Joe was very helpful with my data…
Joe was very helpful with my data transfer today and everything came over nicely
February 4, 2025
Unprompted review
Reply from Vodafone UK - Ashford
Hi there,
Thanks for the great feedback! If you ever need help again, don't hesitate to pop our team a message on:
Facebook - vodafone.uk/3lCYUxW
X (formally Twitter) - vodafone.uk/3LXh2xl
Instagram - https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Joleen was outstanding!!
Joleen was outstanding today she helped me get a new phone and everything transferred over perfectly!
February 2, 2025
Unprompted review
Reply from Vodafone UK - Ashford
Hi Carole,
Thanks for your review for Joleen. This is great feedback and we appreciate your support. We're here to help if you need anything else in the future. You can message us either on Facebook using: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK
All the best,
Vodafone Social Media team
Joe was amazing
Took a trip to Vodaphone Ashford today, needed to replace my iPhone 6 😂.
Joe in the store was most helpful, knowledgeable and sorted everything for me 👍.
Had a great experience, definitely would visit again!
January 18, 2025
Unprompted review
Reply from Vodafone UK - Ashford
Hi Nigel,
Thank you for your review. It's always lovely to read such nice feedback. If you ever need anything, please reach out to us on Facebook vodafone.uk/3K1e4GB - X (formerly Twitter) vodafone.uk/3nfdPyY or via Instagram using VodafoneUK and we will be happy to help.
Thanks,
Vodafone Social Media Team
Great service!
I was helped today in Vodaphone Ashford by Owen, he couldn’t have been more helpful. He solved the problems I had with ease. A+ service! Very pleased!
January 12, 2025
Unprompted review
Reply from Vodafone UK - Ashford
Thanks for the feedback and support, we really appreciate it! If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY
Thanks again, Vodafone Social Media Team
Joe was very helpful
Joe was very helpful, friendly and professional service. Helped me upgrade to a new iPhone. Would recommend to everyone.
January 3, 2025
Unprompted review
Reply from Vodafone UK - Ashford
It’s great to hear you’ve had a positive experience. If you need anything you can reach us on Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY.
Thanks again,
Vodafone Social Media Team
Great service very jelpfup
Great service very jelpfup
very friendly people served today by Joe and Owen , excellent
January 3, 2025
Unprompted review
Reply from Vodafone UK - Ashford
Hi Patricia,
Thanks for the great review! If you ever need more help, don't hesitate to pop our team a message on:
Facebook - vodafone.uk/3lCYUxW
X (formally Twitter) - vodafone.uk/3LXh2xl
Instagram - https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Amazing customer service
Amazing customer service , went in and got out with my new contract and new phone in a 30 minute time !!!!
December 21, 2024
Unprompted review
Reply from Vodafone UK - Ashford
Hi there,
Thank you for your review. It’s great to hear of your positive experience. If you ever need anything, please reach out to us on Facebook vodafone.uk/3K1e4GB - X (formerly Twitter) vodafone.uk/3nfdPyY or via Instagram using VodafoneUK and we will be happy to help.
Thanks,
Vodafone Social Media Team
Very good service delivered by Alex at…
Very good service delivered by Alex at Ashford store!👍👏
December 14, 2024
Unprompted review
Reply from Vodafone UK - Ashford
Thanks for the feedback and support, we really appreciate it! If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY
Thanks again, Vodafone Social Media Team
Alex was incredibly helpful and…
Alex was incredibly helpful and explained everything really clearly
December 10, 2024
Unprompted review
Reply from Vodafone UK - Ashford
Hello, Sarah,
It's great to hear about the positive experience which you've had with Alex. Thanks for taking the time to write in a review about the service you received.
If you need help in the future, feel free to reach out to us via Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
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