I have a great experience, the advisor Gurpreet it's a wonderful lady, very nice. Thank you for your help and for your service.
Company replied
Location
Switch location94 High Street, Barkingside, IG6 2DR ILFORD, GB
•While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Great Service from the Barkingside store, a big thanks to Ali and Cedric. I had an issue with my new contract, they both persevered to get this right for me, even gave me their personal numbers so... See more
Company replied
Really helpful advice and support throughout the process of finding and purchasing and setting up a new smartphone in your Barkingside branch. Both Jake and Cedric were very polite and courteous. I wa... See more
Company replied
Cedric from Barkingside was amazing! Very very polite and helpful , and kind. The best customer service I have received in a long time. He deserves Employee of the Month, Employee of the Quarter and E... See more
Company replied
Company details
- Mobile Network Operator
- Cell Phone Store
- Internet Provider
- Phone and Internet Service
- Telecommunications Service Provider
About Vodafone UK - Barkingside
Written by the company
Brands Available Here: Vodafone & Three
Visit Our Website - Vodafone
Visit Our Website - Three
Contact info
94 High Street, Barkingside, IG6 2DR, ILFORD, United Kingdom
4.9
Excellent
264 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Reply from Vodafone UK - Barkingside
Thank you for your fantastic feedback and we're thrilled to hear the support you experienced!
Thanks,
Vodafone Social Media Team
I was assisted by Cedric
I was assisted by Cedric. He was really helpful. He helped me with my 2 queries while I was sitting in the store. He even called Vodafone on behalf of me and sorted out one of the issues. Very satisfied with the service.
Many Thanks
September 1, 2025
Unprompted review
Reply from Vodafone UK - Barkingside
We're so happy to hear that you received such great service! We appreciate you taking the time to leave us this lovely review.
Thanks,
Vodafone Social Media Team
One of the best branches I have…
One of the best branches I have visited. Both store manager and Nurul were really helpful. I went to add an additional sim card, everything was super easy and went smoothly. I was clear on the next steps and Really happy with the service. Highly recommend the barkingside branch
Thank you
August 31, 2025
Unprompted review
Reply from Vodafone UK - Barkingside
We're happy to hear that you had such a positive experience and appreciate you sharing your fantastic feedback with us.
Thanks,
Vodafone Social Media Team
Great customer service
August 30, 2025
Unprompted review
Reply from Vodafone UK - Barkingside
We're happy to hear that you had such a positive experience and appreciate you sharing your fantastic feedback with us.
Thanks,
Vodafone Social Media Team
Excellent customer service by Gary in a…
Excellent customer service by Gary in a cool and relaxed atmosphere
Fast efficient and professional and friendly
August 30, 2025
Unprompted review
Reply from Vodafone UK - Barkingside
We're so happy to hear that you received such great support! We appreciate you taking the time to leave us this lovely review.
Thanks,
Vodafone Social Media Team
I appreciate how be serving all…
I appreciate how be serving all information was very good (MR Nurul) i recomend Vodafone in Barkingside 5 stars thank you very much.
August 28, 2025
Unprompted review
Reply from Vodafone UK - Barkingside
Hey Bruno,
Thanks for the lovely review and fantastic support for Nurul.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Reply from Vodafone UK - Barkingside
Hey Grace,
Thanks for the lovely review and fantastic support for Cedric.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Tyler
It was a great experience as Tyler was very good, he communicates with great patience and smiles
So I’ll rate him 5star
July 31, 2025
Unprompted review
Reply from Vodafone UK - Barkingside
Hey there,
Thank you for the wonderful review. It's a pleasure to receive such kind comments about Tyler.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Reply from Vodafone UK - Barkingside
Hey Rajiv,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Nurul was really helpful always goes…
Nurul was really helpful always goes out of his way for an amazing service
July 20, 2025
Unprompted review
Reply from Vodafone UK - Barkingside
Hey Victor,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Reply from Vodafone UK - Barkingside
Hey Virgil,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Nurul is super profesional
Nurul is super profesional! We are weary happy with services.
July 1, 2025
Unprompted review
Reply from Vodafone UK - Barkingside
Hey Crina,
Thanks for the lovely review and fantastic support for Nurul.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Customer service was great theyve…
Customer service was great theyve provided me each and every information in detail.although very helpful staff.
June 17, 2025
Unprompted review
Reply from Vodafone UK - Barkingside
Hi Patel. Thank you for your review. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Outstanding service
We received above average service, and felt comfortable with every bit of information.. Nurul was outstanding and very knowledgeable.
June 14, 2025
Unprompted review
Reply from Vodafone UK - Barkingside
Hi Kelvin,
We're happy to hear that you felt comfortable with the service provided. If you need anything, please reach out to our Social Media team.
Thanks,
Vodafone Social Media Team
Very good experience in store from Gary…
Very good experience in store from Gary and Gareth, sorted out my network and got me two new phones, recommend the Barkingside branch
June 10, 2025
Unprompted review
Reply from Vodafone UK - Barkingside
Hi Vlad.
We're happy to hear that you had a very good experience in our Barkingside branch.
Thanks,
Vodafone Social Media Team
Cedric did a great job for us and his…
Cedric did a great job for us and his service is excellent explain very details nicely
June 9, 2025
Unprompted review
Reply from Vodafone UK - Barkingside
Hi Nadun. Thank you for your review for Cedric. It's always lovely to read great feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Friendly staff Nurul and Gary who are…
Friendly staff Nurul and Gary who are very knowledgeable. Great advice on what I needed from a phone and didn't push the big sell. Manager very professional and approachable.
May 28, 2025
Unprompted review
Reply from Vodafone UK - Barkingside
Hi Simon. Thank you for your review for Nurul and Gary. It's always lovely to read such brill feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Cedric from Barkingside branch was…
Cedric from Barkingside branch was amazing, helpful, excellent customer service which should be everywhere like that, nice and welcoming with a very positive vibe! Thank you so much for your help!
May 20, 2025
Unprompted review
Reply from Vodafone UK - Barkingside
Hey Diana,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
What a star experience from Cedric!
What a star! Cedric patiently heard and gave me all the time I needed to express what help I needed with my 3 accounts. And appropriately responded with help and advice, he created a plan of action to rectify my accounts and address my problems accordingly. I would go to him rather than my closer branch, simply because he is above standards. I work in retail as an owner and oversee many staff members. I would hijack him if he ever needs a job. Bro give me a shout. 😜 11 out of 10!!! 🌟
April 9, 2025
Unprompted review
Reply from Vodafone UK - Barkingside
Hey Rayhan,
Thanks for the lovely review and fantastic support for Cedric.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Nurul gave amazing it very well…
Nurul gave amazing it very well excellent service
April 6, 2025
Unprompted review
Reply from Vodafone UK - Barkingside
Hey Costin,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.