I just reviewed on Google but I thought I would review here too. I had been having issues with my phone and SD card and couldn't seem to get them to work but a worker named Luke had a look at my devic... See more
Company replied
Location
Switch location1 Commercial Road, RG21 7LJ Bournemouth, GB
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Fantastic customer service. I was inquiring about the 5g internet. I was walked through how it works and what needed to be done regarding installation. What speed I should expect. Dara was brillia... See more
Company replied
Ashley was very personable and it was a pleasure having her help. She listened to what I wanted to achieve during my visit and she looked in to what was available and made my choice of new plan very... See more
Company replied
Visited Vodafone Basingstoke this afternoon to upgrade my partners mobile contract. We were greeted by Dara, pleasant introduction, meet and great. Quickly sitting down our queries were answered and... See more
Company replied
Company details
- Mobile Network Operator
- Cell Phone Store
- Internet Provider
- Phone and Internet Service
- Telecommunications Service Provider
About Vodafone UK - Basingstoke
Written by the company
Contact info
1 Commercial Road, RG21 7LJ, Bournemouth, United Kingdom
5.0
Excellent
277 reviews
Asks customers to review
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Dara helped me consolidate all of the…
Dara helped me consolidate all of the family’s plans. He knew his stuff, made solid recommendations and got us through the admin with minimum fuss. Thank you Dara.
March 7, 2026
Unprompted review
Reply from Vodafone UK - Basingstoke
Hey,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/Vodafone
Thanks again,
Vodafone Social Media Team
Amazing customer service
Amazing customer service, quick and very patient. Thank you, Dara. Amazing job
March 7, 2026
Unprompted review
Reply from Vodafone UK - Basingstoke
Hey Florin,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Jane was very helpful
Jane did my upgrade, she was very helpful and I am satisfied
March 6, 2026
Unprompted review
Reply from Vodafone UK - Basingstoke
Hey Ian,
Thanks for the lovely review and fantastic support for Jane.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
We found Peter very helpful
We found Peter very helpful. Which is much appreciated by us as members of the older generation. We could do with more of this type of help with other companies.
March 5, 2026
Unprompted review
Reply from Vodafone UK - Basingstoke
Hey Sandra,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Lauren was my consultant who was very…
Lauren was my consultant who was very helpful and experienced and explained everything to me. She is a credit to the Vodapone store in Basingstoke
March 5, 2026
Unprompted review
Reply from Vodafone UK - Basingstoke
Hey Sue,
Thanks for the lovely review and fantastic support for Lauren.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Mark was brilliant at Basingstoke and…
Mark was brilliant at Basingstoke and fixed my account after having terrible issues with the customer service team
March 4, 2026
Unprompted review
Reply from Vodafone UK - Basingstoke
Hey Savannah,
Thanks for the lovely review and fantastic support for Mark.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
So much better dealing face to face
So much better dealing face to face, Luke was very pleasant. Good deals and simple explanation! Good value for money.
March 2, 2026
Unprompted review
Reply from Vodafone UK - Basingstoke
Hey Andrea,
Thanks for the lovely review and fantastic support for Luke.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Was helpful in getting me a new phone…
Was helpful in getting me a new phone and a good deal
February 23, 2026
Unprompted review
Reply from Vodafone UK - Basingstoke
Hey Glyn,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Data was so good in helping me with my…
Dara was so good in helping me with my new phone set up. Highly recommend seeing him for any advice. Thankyou Dara
February 17, 2026
Unprompted review
Reply from Vodafone UK - Basingstoke
Hey Ady,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
First Class Service
Greeted by, I believe the manager, with a positive welcome. Explained what the visit to the store was for and he showed both my husband and I to the assistant named Dara.
Dara was a very cheerful, positive, polite and knowledgeable young man. He listened to what was required and found a phone and updated a contract for my husband.
He took the time to explain things in detail and answered any questions we asked with confidence.
Very happy with the service in the Basingstoke Vodafone Store today.
Thank you Dara
February 21, 2026
Unprompted review
Reply from Vodafone UK - Basingstoke
Hey Harkie,
Thank you for the wonderful review. It's a pleasure to receive such kind comments about Dara.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Very helpful Peter thank you
February 9, 2026
Unprompted review
Reply from Vodafone UK - Basingstoke
Hey Peter,
Thanks for the lovely review and fantastic support for Peter.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
James and Ashley were very helpful…
James and Ashley were very helpful today really appreciate their help!!
February 8, 2026
Unprompted review
Reply from Vodafone UK - Basingstoke
Hey Helen,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
I came to store looking for a new phone…
I came to store looking for a new phone and a sim, I ended up getting a phone and a sim for what I was just spending on my sim before! Very happy, thanks Jane!
February 7, 2026
Unprompted review
Reply from Vodafone UK - Basingstoke
Hey There,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
Called into our local Vodafone shop in…
Called into our local Vodafone shop in Basingstoke to see about an Upgrade to my phone. James saw us. Excellent Customer Service gave me clear answers to my questions.
Upgrade DONE.
Thank you James.
February 7, 2026
Unprompted review
Reply from Vodafone UK - Basingstoke
Hey Roger,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
Lauren was very knowledgeable and…
Lauren was very knowledgeable and helped me upgrade which I would not have been capable of on my own
February 6, 2026
Unprompted review
Reply from Vodafone UK - Basingstoke
Hey Anthony,
Thanks for the lovely review and fantastic support for Lauren.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via X at http://vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Mark and his team was super helpful and…
Mark and his team was super helpful and friendly, highly recommend to anyone
February 6, 2026
Unprompted review
Reply from Vodafone UK - Basingstoke
Hey Marcus,
Thanks for the lovely review and fantastic support for Mark.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via X at http://vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Great staff
Great staff. Luke was really friendly and so helpful. He and Graham found every way possible to tick what it was I needed at the lowest possible price.
February 2, 2026
Unprompted review
Reply from Vodafone UK - Basingstoke
Hey,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.
Thanks again,
Vodafone Social Media Team
New phones
Welcoming from walking into the store.thank you to Peter for your help getting the right plan and phones for us
January 12, 2026
Unprompted review
Reply from Vodafone UK - Basingstoke
Hey Paula,
Thanks for the lovely review and fantastic support for Peter.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Luke is amazing!!!
Luke is amazing!!!! Definitely kept mẹ as a customer
January 8, 2026
Unprompted review
Reply from Vodafone UK - Basingstoke
Hey Chan,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Went into store and was seen by Lauren…
Went into store and was seen by Lauren she was very helpful to me and my wife and got everything we needed sorted she is amazing at her job and a great help
January 3, 2026
Unprompted review
Reply from Vodafone UK - Basingstoke
Hey Joe,
Thank you for the wonderful review. It's a pleasure to receive such kind comments about Lauren.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
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