I just reviewed on Google but I thought I would review here too. I had been having issues with my phone and SD card and couldn't seem to get them to work but a worker named Luke had a look at my devic... See more
Company replied
Location
Switch location1 Commercial Road, RG21 7LJ Bournemouth, GB
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Fantastic customer service. I was inquiring about the 5g internet. I was walked through how it works and what needed to be done regarding installation. What speed I should expect. Dara was brillia... See more
Company replied
Ashley was very personable and it was a pleasure having her help. She listened to what I wanted to achieve during my visit and she looked in to what was available and made my choice of new plan very... See more
Company replied
Visited Vodafone Basingstoke this afternoon to upgrade my partners mobile contract. We were greeted by Dara, pleasant introduction, meet and great. Quickly sitting down our queries were answered and... See more
Company replied
Company details
- Mobile Network Operator
- Cell Phone Store
- Internet Provider
- Phone and Internet Service
- Telecommunications Service Provider
About Vodafone UK - Basingstoke
Written by the company
Contact info
1 Commercial Road, RG21 7LJ, Bournemouth, United Kingdom
5.0
Excellent
277 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
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Mark and his team were really nice and…
Mark and his team were really nice and helpful
November 6, 2025
Unprompted review
Reply from Vodafone UK - Basingstoke
We're happy to hear that you had such a positive experience and appreciate you sharing your fantastic feedback with us.
Thanks,
Vodafone Social Media Team
Thank you Peter for your help moving my…
Thank you Peter for your help moving my number from Lebara
November 2, 2025
Unprompted review
Reply from Vodafone UK - Basingstoke
We're so happy to hear that you received such great support! We appreciate you taking the time to leave us this lovely review.
Thanks,
Vodafone Social Media Team
Reply from Vodafone UK - Basingstoke
We're so happy to hear that you received such great support! We appreciate you taking the time to leave us this lovely review.
Thanks,
Vodafone Social Media Team
Jane in Basingstoke
Jane is very welcoming and polite can't do enough for you luvly asset to vodafone
November 1, 2025
Unprompted review
Reply from Vodafone UK - Basingstoke
Hi. We appreciate your positive feedback! We're happy to hear that you found our team member to be welcoming and helpful. It's great to know you had a positive experience. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - https://vodafone.uk/3ItUUqU
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
I came in to get my grandparents phones…
I came in to get my grandparents phones sorted with them as they were having trouble and we got helped by Matthew who was very kind and helpful and there to answer any questions they might have, which was very nice of him as there was a few. I would recommend Matthew for anyone in needing help as he was very kind and easy to talk to.
October 31, 2025
Unprompted review
Reply from Vodafone UK - Basingstoke
We're happy to hear that you had such a positive experience and appreciate you sharing your fantastic feedback with us.
Thanks,
Vodafone Social Media Team
Peter has been very helpful and…
Peter has been very helpful and brilliant helping us switch to Vodafone broadband and save money on my SIM only
October 11, 2025
Unprompted review
Reply from Vodafone UK - Basingstoke
We're happy to hear that our service was so helpful and that you found it to be a positive experience. We appreciate you taking the time to leave us this great feedback.
Thanks,
Vodafone Social Media Team
Jane was very helpful and helpful
October 6, 2025
Unprompted review
Reply from Vodafone UK - Basingstoke
Hey Diane,
Thanks for the lovely review and fantastic support for Jane.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
Reply from Vodafone UK - Basingstoke
Hey there,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Jane was great
Jane was great, efficient and informative. Also listened to what we needed
October 5, 2025
Unprompted review
Reply from Vodafone UK - Basingstoke
Hey Richard,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Mark and his assistant Lauren were…
Mark and his assistant Lauren were absolhrrlt brilliant and helped save me money on my monthly bill. Thank you so much for such friendly service
October 3, 2025
Unprompted review
Reply from Vodafone UK - Basingstoke
Hey William,
Thanks for the lovely review and fantastic support for Mark and Lauren .
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.
Thanks again,
Vodafone Social Media Team
Reply from Vodafone UK - Basingstoke
We're so happy to hear that you received such great support! We appreciate you taking the time to leave us this lovely review.
Thanks,
Vodafone Social Media Team
I had Lauren help me with joining up to…
I had Lauren help me with joining up to Vodafone very helpful to find the best deal suited to me
October 2, 2025
Unprompted review
Reply from Vodafone UK - Basingstoke
We're happy to hear that you had such a positive experience and appreciate you sharing your fantastic feedback with us.
Thanks,
Vodafone Social Media Team
James
James, was friendly and professional at all times. He gave a complete breakdown on my plan and in doing so saved me money. Obvious asset to the store.
October 2, 2025
Unprompted review
Reply from Vodafone UK - Basingstoke
Thank you for your fantastic feedback and we're thrilled to hear the support you experienced!
Thanks,
Vodafone Social Media Team
Ashley was very helpful today…
Ashley was very helpful today appreciate her advice and help with my contract
October 1, 2025
Unprompted review
Reply from Vodafone UK - Basingstoke
Hey John,
Thanks for the lovely review and fantastic support for Ashley.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/Vodafone
Thanks again,
Vodafone Social Media Team
Lauren was super helpful and friendly
Lauren was super helpful and friendly, got my collection sorted and she sent me a £5 accessory voucher as a thank you
October 1, 2025
Unprompted review
Reply from Vodafone UK - Basingstoke
Hey Jonathan,
Thanks for the lovely review and fantastic support for Lauren.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Incredibly user friendly experience
Incredibly user friendly experience, Luke at the Basingstoke branch was amazing. Very clear and transparent.
September 30, 2025
Unprompted review
Reply from Vodafone UK - Basingstoke
Hey George,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Reply from Vodafone UK - Basingstoke
Hey Sammy,
Thank you for the wonderful review. It's a pleasure to receive such kind comments about Luke.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
It was a pleasure to deal with Lauren…
It was a pleasure to deal with Lauren and I was really satisfied with the service I got for my home broadband upgrade. Lauren was friendly and personable.
September 18, 2025
Unprompted review
Reply from Vodafone UK - Basingstoke
We're so happy to hear that you received such great service! We appreciate you taking the time to leave us this lovely review.
Thanks,
Vodafone Social Media Team
Happy with the service from Jacob
Happy with the service from Jacob, very honest!
September 17, 2025
Unprompted review
Reply from Vodafone UK - Basingstoke
Hi Mick. Thank you for your review for Jacob. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Great personal service the lady that…
Great personal service. Lauren the lady that served me was really helpful and so friendly nothing was too much trouble for her
September 12, 2025
Unprompted review
Reply from Vodafone UK - Basingstoke
Hi Malcolm. Thank you for your review for Lauren. It's always lovely to read such nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
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