Vodafone UK - Bridgwater Reviews 

158
TrustScore 5 out of 5

4.9

32 Fore Street, TA6 3NG Bridgwater, GB


While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

We were served by Mike, who was excellent as he managed to sort out our complicated bills and saved us quite a lot of money. He was friendly and courteous and we never felt rushed.

Company replied

Rated 5 out of 5 stars

Everytime i have come in the help and advice given by staff is fantastic nothing is too much from staff going through step by step and was able to take out my new phone

Company replied

Rated 5 out of 5 stars

Great staff, perfect service and very much appreciate the staff being available in store to be able to go through everything

Company replied

Rated 5 out of 5 stars

I had a lovely visit , wad helped well and with clear information. Excellent value for money with polite staff.

Company replied


Company details


Contact info

  • 32 Fore Street, TA6 3NG, Bridgwater, United Kingdom

4.9

Excellent

TrustScore 5 out of 5

158 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.9

All reviews

(158)

39,826 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Amazing service would highly recommend 😀

January 10, 2025
Unprompted review
Vodafone UK - Bridgwater logo

Reply from Vodafone UK - Bridgwater

Thanks for the five star recommendation, Robin! It's really appreciated. If you ever need help again, don't hesitate to pop our team a message on:

Facebook - vodafone.uk/3lCYUxW
X (formally Twitter) - vodafone.uk/3LXh2xl
Instagram - https://ig.me/m/vodafone

Thanks, Vodafone Social Media Team

Rated 5 out of 5 stars

Helped me learn a couple things about…

Helped me learn a couple things about my phone. Friendly service.

January 10, 2025
Unprompted review
Vodafone UK - Bridgwater logo

Reply from Vodafone UK - Bridgwater

Thank you so much for your positive review, Pauline. It's really appreciated. If you ever need help again, don't hesitate to pop our team a message on:

Facebook - vodafone.uk/3lCYUxW
X (formally Twitter) - vodafone.uk/3LXh2xl
Instagram - https://ig.me/m/vodafone

Thanks, Vodafone Social Media Team

Rated 5 out of 5 stars

Very good service from Mike

Very good service from Mike, made things seem a lot clearer. Definitely 5 star.

January 10, 2025
Unprompted review
Vodafone UK - Bridgwater logo

Reply from Vodafone UK - Bridgwater

Thanks so much for your five star review, Jessica. It's really appreciated! If you ever need help again, don't hesitate to pop our team a message on:

Facebook - vodafone.uk/3lCYUxW
X (formally Twitter) - vodafone.uk/3LXh2xl
Instagram - https://ig.me/m/vodafone

Thanks, Vodafone Social Media Team

Rated 5 out of 5 stars

Helpful store with my issues with using…

Helpful store with my issues with using my new phone

January 10, 2025
Unprompted review
Vodafone UK - Bridgwater logo

Reply from Vodafone UK - Bridgwater

Hi Patricia,

Thanks for the great feedback, it's really appreciated. If you ever need help again, don't hesitate to pop our team a message on:

Facebook - vodafone.uk/3lCYUxW
X (formally Twitter) - vodafone.uk/3LXh2xl
Instagram - https://ig.me/m/vodafone

Thanks, Vodafone Social Media Team

Rated 5 out of 5 stars

Great service

December 14, 2024
Unprompted review
Vodafone UK - Bridgwater logo

Reply from Vodafone UK - Bridgwater

It’s great to hear you’ve had a positive experience. If you need anything you can reach us on Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Quick and easy service.

Quick and easy service.

December 14, 2024
Unprompted review
Vodafone UK - Bridgwater logo

Reply from Vodafone UK - Bridgwater

Thank you for your support and feedback.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Helpful store mikenwas great

December 14, 2024
Unprompted review
Vodafone UK - Bridgwater logo

Reply from Vodafone UK - Bridgwater

Thank you for your review. It's always lovely to read such nice feedback. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Great service with good advice

Great service with good advice and low pressure, honest sales sevice

November 16, 2024
Unprompted review
Vodafone UK - Bridgwater logo

Reply from Vodafone UK - Bridgwater

Hi BW,

Thank you for taking the time to leave us a 5 star review! We're glad you had such a positive experience with us.

Thanks,
The Vodafone Social Media Team

Rated 5 out of 5 stars

Very happy with My new phone

Very happy with My new phone, transferred my number and now can actually use my 4G as My old provider just wasn't good enough. Also got wifi with Vodafone and could not be happier would 100% recommend. 😀

November 10, 2024
Unprompted review
Vodafone UK - Bridgwater logo

Reply from Vodafone UK - Bridgwater

Thank you for your review. It's always lovely to read such nice feedback. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Went in to pay off one of my device…

Went in to pay off one of my device payments and Jon was ever so good helped me pay off both devices on my account and sorted me a cheaper deal for my current sim plan which now includes roaming all year round which is great 😊

November 9, 2024
Unprompted review
Vodafone UK - Bridgwater logo

Reply from Vodafone UK - Bridgwater

Hi Christopher,

Thank you for your review and great feedback.

If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone

Thanks, Vodafone Social Media Team

Rated 5 out of 5 stars

The the best operator in the Kingdomservice was the best possible

The service was the best possible, the attendant was very kind and polite.

October 14, 2024
Unprompted review
Vodafone UK - Bridgwater logo

Reply from Vodafone UK - Bridgwater

Hello, Eduardo,

Thanks for the feedback and support, we really appreciate it!

If you need help in the future, feel free to reach out to us via Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

I have just joined Vodafone after being…

I have just joined Vodafone after being with the same phone and broadband providers for years and, in Bridgwater, they could not have been more helpful and patient with someone who is not so tech-savvy. It has been a stressful few days, wondering if it will all work out, but it has all gone pretty smoothly. Really helpful staff a phone call away as well, to get my router working properly too. Far better speeds than I had before. Thank you Vodafone! Now, the last step is correct billing - terrible overcharging with other providers in the past but I am confident this will be fine too, considering emails I have received from Vodafone. Wish I had moved years ago!

October 11, 2024
Unprompted review
Vodafone UK - Bridgwater logo

Reply from Vodafone UK - Bridgwater

Hi Sara. Thank you for your review. It's always lovely to read such fab feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Kevin was brilliant advising me on my…

Kevin was brilliant advising me on my plan and new phone. This store is always friendly, helpful and informs you on the very best plan.

October 10, 2024
Unprompted review
Vodafone UK - Bridgwater logo

Reply from Vodafone UK - Bridgwater

HI Kim,

We’re glad to hear you found the best option for you when visiting in our store. Thanks for your review. If you need any help in the future, please message us via Facebook PM: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK

Thanks again,
Vodafone Social Media team

Rated 5 out of 5 stars

Mike today Has helped me and my wife…

Mike today Has helped me and my wife switch to Vodafone from network 3. Got a great deal because I already had home Internet with vodafone. Great service nice chap

September 10, 2024
Unprompted review
Vodafone UK - Bridgwater logo

Reply from Vodafone UK - Bridgwater

Hi Roy. Thank you for your review for Mike. It's always lovely to read such nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - http://vodafone.uk/3K1e4GB
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Jon was excellent

Jon was excellent, sorted me a brand new phone and sorted me a really good deal, A resl genuine guy explained everything to me we had a good laugh about football which i enjoyed. Will 100% be back in the future

September 9, 2024
Unprompted review
Vodafone UK - Bridgwater logo

Reply from Vodafone UK - Bridgwater

Hi Kevin,

Thank you for your review and feedback for Jon.

If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone

Thanks, Vodafone Social Media Team

Rated 5 out of 5 stars

Excellent service from Michael

Excellent service from Michael, very helpful and made the whole experience easy and understandable. Would definitely recommend

September 7, 2024
Unprompted review
Vodafone UK - Bridgwater logo

Reply from Vodafone UK - Bridgwater

Hi Samantha,

Thank you for taking the time to review and sharing this feedback.

If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone

Thanks, Vodafone Social Media Team

Rated 5 out of 5 stars

Great experience

Great experience, very good and professional service. Always helpful and polite. Always dealt with Vodafone and will be certainly back to sort future contracts 😊

September 7, 2024
Unprompted review
Vodafone UK - Bridgwater logo

Reply from Vodafone UK - Bridgwater

Hey Char.

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Great customer service

Great customer service. Friendly. Helpful. No waiting time. Will be back.

August 24, 2024
Unprompted review
Vodafone UK - Bridgwater logo

Reply from Vodafone UK - Bridgwater

Hey Samantha,

Thanks for the feedback and support, we really appreciate it!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Wonderful service in this store

Wonderful service in this store. Always very helpful and patient. I have my sim and home broadband with Vodafone and could not be happier. Leigh always does all she can to help

August 8, 2024
Unprompted review
Vodafone UK - Bridgwater logo

Reply from Vodafone UK - Bridgwater

Hey Janet,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look