I went in to the bridlington store while on holiday today with an issue I had with my portable WiFi. I had been given false information from the person I had spoke to on the Vodafone support line, but... See more
Company replied
31-33 Chapel Street, YO15 2DP Bridlington, GB
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I went in to the bridlington store while on holiday today with an issue I had with my portable WiFi. I had been given false information from the person I had spoke to on the Vodafone support line, but... See more
Company replied
I walked in and explained my situation and how I had to cancel my three contract because the WiFi box I had with them was shocking. And one of your staff came up to me straight away and was able to po... See more
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Went into the Bridlington shop for some advice on changing my plan as had recently moved here. I’m not tec savi! My advisor was Maryanne who explained everything and helped through the whole process.... See more
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Lovely sales assistant called Leanne served us. Really pleasant, friendly and very helpful. Didn’t rush through anything just explained everything and made sure we understood before she went any furth... See more
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31-33 Chapel Street, YO15 2DP, Bridlington, United Kingdom
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Was served by Leanne, she sorted me a good deal out on a new phone and plan for my son based on our needs. I also ended up getting a better deal on my own contract - which she was also very open and honest about. I always use this branch of Vodafone. even though it’s not my home town. Always amazing service.

Reply from Vodafone UK - Bridlington
Been with Vodaphone for years and I always try to get Maryanne in the bridlington shop. She will help with everything & more, plus she’s great to get on with

Reply from Vodafone UK - Bridlington
Maryanne has been a really good help to me moving my broadband from EE to Vodafone . She’s a very knowledgeable and friendly member of your team 10/10 👍🏻

Reply from Vodafone UK - Bridlington
I asked Maryanne at Vodafone Bridlington for help. I had accidentally touched accessibility screen as I couldn’t see the screen due to the sun; I’d turned something on that stopped me from using my phone. I didn’t know what to do as I hadn’t been able to see my mobile screen whilst I was a passenger in the car. Maryanne fixed my phone in a matter of a few minutes. Didn’t take her long at all. Thank you Maryanne and hope you enjoyed the cakes!

Reply from Vodafone UK - Bridlington
My husband and myself went to vodafone at Bridlington to get new phones and contracts sorted. Leanne was very professional and helpful and answered all of our questions. Would recommend.

Reply from Vodafone UK - Bridlington
Craig was very polite and very knowledgable with the product I required and help with everything Very Satisfied with the way he handled my purchase.

Reply from Vodafone UK - Bridlington
Maryanne was fantastic in store, she advised which product was best for me and what was the best way to go around it with my account.
Very happy with everything. Thank you 😊

Reply from Vodafone UK - Bridlington
After a very frustrating and unintelligible call (after ages wasted on a webchat getting nowhere!) with what sounded like a 'gangsta-rapper' (unhelpful, spoke over me etc etc) at a call centre, I was looked after brilliantly in the Brid shop by Craig.
Remind me never to ring Vodafone again!
Craig was helpful, polite, humourous, personable, knowledgeable. 10/10. Faith restored in humankind.

Reply from Vodafone UK - Bridlington
I dealt with Craig the store manager in my visit for sn upgrade.
He asked what I was looking for and then went over some options carefully explaining the process each time.
Having finally choosing my options he then went over the T&C’s and even offered to do the data transfer from old to new. Overall a great easy transaction, A+

Reply from Vodafone UK - Bridlington
Friendly staff sorted my contracts out into a better deal saving me time and money

Reply from Vodafone UK - Bridlington
From the minute we walked into the store we were warmly greeted by a member of staff called Maryanne. We were there to renew our Broadband package. She explained everything and we were sorted in minutes. So efficient and great customer service.

Reply from Vodafone UK - Bridlington
Maryanne very knowledgeable and explained everything very nice person

Reply from Vodafone UK - Bridlington
I am a long term Vodafone customer on holiday in Bridlington. Had a query so popped into store. Maryanne welcoming, helpful, professional. Resolved my query & also offered me faster broadband. Thankyou!

Reply from Vodafone UK - Bridlington
Maryanne was amazing and found the perfect deal. Very friendly, professional and knowledgeable.
Will definitely be back to see her when needed.
Thank you Maryanne 😊

Reply from Vodafone UK - Bridlington

Reply from Vodafone UK - Bridlington
Following my recent very poor review I have to report an extremely positive experience. The manager of the Bridlington branch deserves a special thank you from me and a pat on the back from Vodafone. He worked tirelessly to sort out an issue I have been struggling with for weeks with accounts dept. So refreshing to engage with someone who cares for an individual. Thank you, you made up for the shoddy treatment I received from other parts of Vodafone.

Reply from Vodafone UK - Bridlington
I couldn’t get my emails so went into the shop in bridlington to see if they could help,a young lady called Leanne helped and sorted it for me. She was so helpful and polite, she sorted me out in no time, I actually went in there anxious and came out of there smiling. Such brilliant customer service from her.

Reply from Vodafone UK - Bridlington
Thanks, Leanne !
I only went in store to find out about possible broadband options for when my son moves into his own flat next month, and Leanne was able to reduce my existing monthly bills, while I was there. It's only a couple of quid, but "every little helps", and the Bridlington Vodafone store is always a pleasant place to be. I'm a happy Vodafone customer; you made my day (again).

Reply from Vodafone UK - Bridlington
Staff made me feel welcome, and Maryanne
Was so helpful.

Reply from Vodafone UK - Bridlington
Leanne was knowledgeable, friendly and helpful and sorted out my questions and provided solutions.

Reply from Vodafone UK - Bridlington
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