Vodafone UK - Bridlington Reviews 

205
TrustScore 5 out of 5

4.9

31-33 Chapel Street, YO15 2DP Bridlington, GB


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Rated 5 out of 5 stars

I went in to the bridlington store while on holiday today with an issue I had with my portable WiFi. I had been given false information from the person I had spoke to on the Vodafone support line, but... See more

Company replied

Rated 5 out of 5 stars

I walked in and explained my situation and how I had to cancel my three contract because the WiFi box I had with them was shocking. And one of your staff came up to me straight away and was able to po... See more

Company replied

Rated 5 out of 5 stars

Went into the Bridlington shop for some advice on changing my plan as had recently moved here. I’m not tec savi! My advisor was Maryanne who explained everything and helped through the whole process.... See more

Company replied

Rated 5 out of 5 stars

Lovely sales assistant called Leanne served us. Really pleasant, friendly and very helpful. Didn’t rush through anything just explained everything and made sure we understood before she went any furth... See more

Company replied


Company details

  1. Mobile Network Operator
  2. Cell Phone Store
  3. Internet Provider
  4. Phone and Internet Service
  5. Telecommunications Service Provider

About Vodafone UK - Bridlington

Written by the company

Explore the latest technology at Vodafone, where you'll find cutting-edge mobile phones and discover all our best offers and promotions in one place including; Sim Only, Broadband, Tablets, Smart Watches and beyond.
Visit Our Website Help & Support Mobile Phones Sim Only Broadband Tablets & Laptops Smart Watches

Contact info

  • 31-33 Chapel Street, YO15 2DP, Bridlington, United Kingdom

4.9

Excellent

TrustScore 5 out of 5

205 reviews

5-star
4-star
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1-star

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4.9

All reviews

(205)

42,456 reviews in the last 12 months

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Rated 5 out of 5 stars

Another good deal from Brid Voda.

Was served by Leanne, she sorted me a good deal out on a new phone and plan for my son based on our needs. I also ended up getting a better deal on my own contract - which she was also very open and honest about. I always use this branch of Vodafone. even though it’s not my home town. Always amazing service.

June 26, 2026
Unprompted review
Vodafone UK - Bridlington logo

Reply from Vodafone UK - Bridlington

Hey Vicky

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Been with Vodaphone for years and I…

Been with Vodaphone for years and I always try to get Maryanne in the bridlington shop. She will help with everything & more, plus she’s great to get on with

June 3, 2026
Unprompted review
Vodafone UK - Bridlington logo

Reply from Vodafone UK - Bridlington

Hey Ap,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Maryanne from Bridlington is a credit to your company

Maryanne has been a really good help to me moving my broadband from EE to Vodafone . She’s a very knowledgeable and friendly member of your team 10/10 👍🏻

June 18, 2026
Unprompted review
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Reply from Vodafone UK - Bridlington

Hey Colin,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Maryanne at Vodafone Bridlington

I asked Maryanne at Vodafone Bridlington for help. I had accidentally touched accessibility screen as I couldn’t see the screen due to the sun; I’d turned something on that stopped me from using my phone. I didn’t know what to do as I hadn’t been able to see my mobile screen whilst I was a passenger in the car. Maryanne fixed my phone in a matter of a few minutes. Didn’t take her long at all. Thank you Maryanne and hope you enjoyed the cakes!

June 17, 2026
Unprompted review
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Reply from Vodafone UK - Bridlington

Hey Jean,

Thank you for the wonderful review. It's a pleasure to receive such kind comments.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Would recommend

My husband and myself went to vodafone at Bridlington to get new phones and contracts sorted. Leanne was very professional and helpful and answered all of our questions. Would recommend.

June 3, 2026
Unprompted review
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Reply from Vodafone UK - Bridlington

Hey Donna,

Thanks for the lovely review and fantastic support for Leanne.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Craig was very polite and very…

Craig was very polite and very knowledgable with the product I required and help with everything Very Satisfied with the way he handled my purchase.

June 6, 2026
Unprompted review
Vodafone UK - Bridlington logo

Reply from Vodafone UK - Bridlington

Hey Christopher,

Thanks for the lovely review and fantastic support for Craig.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via X at http://vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Maryanne was fantastic

Maryanne was fantastic in store, she advised which product was best for me and what was the best way to go around it with my account.
Very happy with everything. Thank you 😊

June 6, 2026
Unprompted review
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Reply from Vodafone UK - Bridlington

Hey Amy,

Thanks for the lovely review and fantastic support for Maryanne.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via X at http://vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Callcentre 'gangsta-rapper' 0/10, Craig in Brid shop 10/10

After a very frustrating and unintelligible call (after ages wasted on a webchat getting nowhere!) with what sounded like a 'gangsta-rapper' (unhelpful, spoke over me etc etc) at a call centre, I was looked after brilliantly in the Brid shop by Craig.
Remind me never to ring Vodafone again!
Craig was helpful, polite, humourous, personable, knowledgeable. 10/10. Faith restored in humankind.

June 5, 2026
Unprompted review
Vodafone UK - Bridlington logo

Reply from Vodafone UK - Bridlington

Hey Anthony,
Thanks for the lovely review and fantastic support for Craig.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Clear easy information

I dealt with Craig the store manager in my visit for sn upgrade.
He asked what I was looking for and then went over some options carefully explaining the process each time.
Having finally choosing my options he then went over the T&C’s and even offered to do the data transfer from old to new. Overall a great easy transaction, A+

June 4, 2026
Unprompted review
Vodafone UK - Bridlington logo

Reply from Vodafone UK - Bridlington

Hey Adie,

I'm glad to hear that the store agents were able to resolve the issue. Thank you for the wonderful review and the fantastic support for Craig.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Friendly efficient staff

Friendly staff sorted my contracts out into a better deal saving me time and money

June 5, 2026
Unprompted review
Vodafone UK - Bridlington logo

Reply from Vodafone UK - Bridlington

Hey Abha,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

From the minute we walked into the…

From the minute we walked into the store we were warmly greeted by a member of staff called Maryanne. We were there to renew our Broadband package. She explained everything and we were sorted in minutes. So efficient and great customer service.

June 1, 2026
Unprompted review
Vodafone UK - Bridlington logo

Reply from Vodafone UK - Bridlington

Hey,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Maryanne very knowledgeable and…

Maryanne very knowledgeable and explained everything very nice person

May 28, 2026
Unprompted review
Vodafone UK - Bridlington logo

Reply from Vodafone UK - Bridlington

Hey Lynn,

Thanks for the lovely review and fantastic support.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Why I stay with Vodafone

I am a long term Vodafone customer on holiday in Bridlington. Had a query so popped into store. Maryanne welcoming, helpful, professional. Resolved my query & also offered me faster broadband. Thankyou!

May 21, 2026
Unprompted review
Vodafone UK - Bridlington logo

Reply from Vodafone UK - Bridlington

Hey,

This is really great to hear, thanks for the feedback and support!

If you ever need anything, please reach out to the Social Media team at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Maryanne was amazing !

Maryanne was amazing and found the perfect deal. Very friendly, professional and knowledgeable.
Will definitely be back to see her when needed.
Thank you Maryanne 😊

May 16, 2026
Unprompted review
Vodafone UK - Bridlington logo

Reply from Vodafone UK - Bridlington

Hey,

Thank you for your review. It's always lovely to read such nice feedback.

If you ever need anything, please reach out to the Social Media team at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

NB PHONE UPGRADE

Craig was very courteous and professional

May 16, 2026
Unprompted review
Vodafone UK - Bridlington logo

Reply from Vodafone UK - Bridlington

Hey there,

Thank you for your review. It's always lovely to read such nice feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Following my recent very poor review I…

Following my recent very poor review I have to report an extremely positive experience. The manager of the Bridlington branch deserves a special thank you from me and a pat on the back from Vodafone. He worked tirelessly to sort out an issue I have been struggling with for weeks with accounts dept. So refreshing to engage with someone who cares for an individual. Thank you, you made up for the shoddy treatment I received from other parts of Vodafone.

May 2, 2026
Unprompted review
Vodafone UK - Bridlington logo

Reply from Vodafone UK - Bridlington

Hey Stephen,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

I couldn’t get my emails so went into…

I couldn’t get my emails so went into the shop in bridlington to see if they could help,a young lady called Leanne helped and sorted it for me. She was so helpful and polite, she sorted me out in no time, I actually went in there anxious and came out of there smiling. Such brilliant customer service from her.

April 29, 2026
Unprompted review
Vodafone UK - Bridlington logo

Reply from Vodafone UK - Bridlington

Hey Sue,

Thanks for the lovely review and fantastic support.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Thanks

Thanks, Leanne !
I only went in store to find out about possible broadband options for when my son moves into his own flat next month, and Leanne was able to reduce my existing monthly bills, while I was there. It's only a couple of quid, but "every little helps", and the Bridlington Vodafone store is always a pleasant place to be. I'm a happy Vodafone customer; you made my day (again).

April 27, 2026
Unprompted review
Vodafone UK - Bridlington logo

Reply from Vodafone UK - Bridlington

Hi Paul, thank you so much for your wonderful review and the amazing support you’ve shown for Leanne, it truly means a lot to us! If there's ever anything you need, please don't hesitate to reach out to our Social Media team.

You can find us on Facebook at vodafone.uk/2Fpnah2 or at vodafone.uk/3LXh2xl. We're always here for you!

Thanks again,
Vodafone social media Team

Rated 5 out of 5 stars

Staff made me feel welcome

Staff made me feel welcome, and Maryanne
Was so helpful.

April 20, 2026
Unprompted review
Vodafone UK - Bridlington logo

Reply from Vodafone UK - Bridlington

Hey Jill,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Helpful staff

Leanne was knowledgeable, friendly and helpful and sorted out my questions and provided solutions.

April 18, 2026
Unprompted review
Vodafone UK - Bridlington logo

Reply from Vodafone UK - Bridlington

Hey David,

This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

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