I went in to the bridlington store while on holiday today with an issue I had with my portable WiFi. I had been given false information from the person I had spoke to on the Vodafone support line, but... See more
Company replied
Location
Switch location31-33 Chapel Street, YO15 2DP Bridlington, GB
•While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Went into the Bridlington shop for some advice on changing my plan as had recently moved here. I’m not tec savi! My advisor was Maryanne who explained everything and helped through the whole process.... See more
Company replied
I walked in and explained my situation and how I had to cancel my three contract because the WiFi box I had with them was shocking. And one of your staff came up to me straight away and was able to po... See more
Company replied
Lovely sales assistant called Leanne served us. Really pleasant, friendly and very helpful. Didn’t rush through anything just explained everything and made sure we understood before she went any furth... See more
Company replied
Company details
- Mobile Network Operator
- Cell Phone Store
- Internet Provider
- Phone and Internet Service
- Telecommunications Service Provider
About Vodafone UK - Bridlington
Written by the company
Contact info
31-33 Chapel Street, YO15 2DP, Bridlington, United Kingdom
4.9
Excellent
206 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Having no phone all day thurs 14/11/25
Having no phone all day thurs 14/11/25
Leanne set up a new phone &contract with excellent customer service skills within an hour five⭐️s to the team and a gold star for her 🌟
November 14, 2025
Unprompted review
Reply from Vodafone UK - Bridlington
We're happy to hear that you had such a positive experience and appreciate you sharing your fantastic feedback with us.
Thanks,
Vodafone Social Media Team
Great service!
Craig was really helpful and friendly. Lovely service!
November 8, 2025
Unprompted review
Reply from Vodafone UK - Bridlington
Hi. We're so happy to hear that you received such great service! We appreciate you taking the time to leave us this lovely review. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - https://vodafone.uk/3ItUUqU
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
I would like to say thank you to Leanne…
I would like to say thank you to Leanne at the Bridlington branch, I came in Wednesday afternoon with a problem with my eSim on my S24 and my fault was resolved really quickly.
Leannr is a credit to your company really helpful on knowledgeable about your products and resolved my own generated fault 🙄
November 5, 2025
Unprompted review
Reply from Vodafone UK - Bridlington
Hi. We're happy to hear that the issue with your eSIM was resolved quickly! We appreciate your positive feedback regarding the assistance you received at our Bridlington branch. It's great to know that our team member was helpful and knowledgeable. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - https://vodafone.uk/3ItUUqU
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Superb customer service
Leanne was very knowledgeable and extremely helpful on both of our visits. Nothing was too much trouble and she went out of her way to resolve our issue and answer our questions.
November 5, 2025
Unprompted review
Reply from Vodafone UK - Bridlington
We're happy to hear that you had such a positive experience and appreciate you sharing your fantastic feedback with us.
Thanks,
Vodafone Social Media Team
Maryanne was brilliant
Maryanne was brilliant. Greeted as soon as I got in the store and after a short wait she was able to sort me out with exactly what I needed. I was a bit of an awkward customer to sort due to needing several SIM cards for data for only 1 month. Maryanne sought out the best way to do this and got me sorted in a timely manner. Thank you! Edited to add- Maryanne also suggested we check our broadband and mobile phone contracts while we were in and managed to save us some money too! 10/10!
September 30, 2025
Unprompted review
Reply from Vodafone UK - Bridlington
We're so happy to hear that you received such great support! We appreciate you taking the time to leave us this lovely review.
Thanks,
Vodafone Social Media Team
Excellent service
Excellent service from Maryanne who was friendly, listened to our needs and explained things in detail and clearly.
November 4, 2025
Unprompted review
Reply from Vodafone UK - Bridlington
We're happy to hear that our service was so helpful and that you found it to be a positive experience. We appreciate you taking the time to leave us this great feedback.
Thanks,
Vodafone Social Media Team
Excellent customer service from Leanne…
Excellent customer service from Leanne in Bridlington voda fine shop, couldn't be more helpful
November 1, 2025
Unprompted review
Reply from Vodafone UK - Bridlington
Hi. We're happy to hear that you received excellent customer service at our Bridlington shop. We appreciate you taking the time to leave us this positive feedback! If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - https://vodafone.uk/3ItUUqU
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Leanne was delighted
Leanne was delighted, patient, helpful, kind, nothing was too much for her. An asset to your company. Thank You.
October 8, 2025
Unprompted review
Reply from Vodafone UK - Bridlington
We're happy to hear that our service was so helpful and that you found it to be a positive experience. We appreciate you taking the time to leave us this great feedback.
Thanks,
Vodafone Social Media Team
Very helpful staff maryanne
October 7, 2025
Unprompted review
Reply from Vodafone UK - Bridlington
We're happy to hear that our service was so helpful and that you found it to be a positive experience. We appreciate you taking the time to leave us this great feedback.
Thanks,
Vodafone Social Media Team
Excellent customer service from the Bridlington Team
Maryanne was a very good sales advisor and sorted out my requirements and saved me money.
October 4, 2025
Unprompted review
Reply from Vodafone UK - Bridlington
Hey John,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
A very friendly vodafone…
A very friendly vodafone representative. Very perlite and professional..only one thing . Sometimes went a little fast and I had to ask for the questions again . Other than that 10/10
September 27, 2025
Unprompted review
Reply from Vodafone UK - Bridlington
Hey Ian,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Went in to pick up partners new phone
Went in to pick up partners new phone. Maryanne was very helpful and we ended up swapping our broadband from BT. She was very informative and not pushy. She saved us money - bonus
September 24, 2025
Unprompted review
Reply from Vodafone UK - Bridlington
Hey Raymond,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Superb customer Service at Vodafone in Bridlington. …
My experience at Vodafone in Bridlington was a very positive one. Served by Craig, a very experienced member of the team.
He got me what I went in for and more. Ie; more data and a discount on my monthly package with other perks too. I was delighted, thankyou.
September 8, 2025
Unprompted review
Reply from Vodafone UK - Bridlington
Hi Susan,
Thank you so much for your wonderful review and the amazing support you’ve shown for Craig—it truly means a lot to us!
If there's ever anything you need, please don't hesitate to reach out to our Social Media team. You can find us on Facebook at vodafone.uk/2Fpnah2 or at vodafone.uk/3LXh2xl.. We're always here for you!
Thanks again,
Vodafone Social Media Team
Reply from Vodafone UK - Bridlington
We're happy to hear that you had such a positive experience and appreciate you sharing your fantastic feedback with us.
Thanks,
Vodafone Social Media Team
Excellent service
Leanne at the Bridlington branch was amazing!! Really helpful with our broadband switch to Vodafone. She dealt with transfer & explained everything clearly. Also answered queries with our two mobile accounts.
August 16, 2025
Unprompted review
Reply from Vodafone UK - Bridlington
We're happy to hear that you had such a positive experience and appreciate you sharing your lovely feedback with us.
Thanks,
Vodafone Social Media Team
Maryanne was very helpful
Maryanne was very helpful, asked what i required and responded with various options. I was able to select a package better than I was offered elsewhere and really suited my needs
August 6, 2025
Unprompted review
Reply from Vodafone UK - Bridlington
Hey there,
Thanks for the lovely review and fantastic support for Maryanne.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Maryanne was amazing
Maryanne was super helpful, I had a couple of issues and she patiently helped me through each and ensured I ahd the correct outcome for each issue.
August 5, 2025
Unprompted review
Reply from Vodafone UK - Bridlington
Hey Jammie,
Thanks for the lovely review and fantastic support for Maryanne.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
we got what we wanted and we got good…
we got what we wanted and we got good customer service
maryanne
July 31, 2025
Unprompted review
Reply from Vodafone UK - Bridlington
Hey Elizabeth,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Lovely customer service very friendly…
Lovely customer service very friendly and informative.
July 31, 2025
Unprompted review
Reply from Vodafone UK - Bridlington
Hey Becky,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
A wonderful experience.
A great Vodafone shop with staff in the right job, from walking in it was a pleasant experience maryanne and the manager are a great team ,while maryanne was taking care that I had the right phone and broadband for me to suit my needs, the new phone was having its data transferred to my new phone saving me time to explore more of Bridlington. The knowledge and experience of these two people is immense. Overall an excellent service given by two very knowledgeable Vodafone staff. Thank you .
July 29, 2025
Unprompted review
Reply from Vodafone UK - Bridlington
Hey Tim,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.