Vodafone UK - Corby Reviews 264

TrustScore 5 out of 5

4.9

Unit 28 Corporation Street, NN17 1NJ Corby, GB


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Rated 5 out of 5 stars

Ionut was fantastic in the corby store, I habe multiple lines on my contract and he took time and had great patience and customer service skills to make sure I was getting the best deal for me to cove... See more

Company replied

Rated 5 out of 5 stars

Muni is the best sales representative i have seen in my whole life. He explained to me what's on offer and I changed my broadband to Vodafone today.

Company replied

Rated 5 out of 5 stars

Great service provider, always Muni. Thank you for your superb explanations that are understandable. It's been good doing business with you.

Company replied

Rated 5 out of 5 stars

had a great experience with Vodafone UK – Corby. The service was smooth and everything was handled professionally from start to finish. A special thank you to Muni, who was extremely helpful, patient... See more

Company replied


Company details

  1. Mobile Network Operator
  2. Cell Phone Store
  3. Internet Provider
  4. Phone and Internet Service
  5. Telecommunications Service Provider

About Vodafone UK - Corby

Written by the company

Explore the latest technology at Vodafone, where you'll find cutting-edge mobile phones and discover all our best offers and promotions in one place including; Sim Only, Broadband, Tablets, Smart Watches and beyond.
Visit Our Website Help & Support Mobile Phones Sim Only Broadband Tablets & Laptops Smart Watches

Contact info

  • Unit 28 Corporation Street, NN17 1NJ, Corby, United Kingdom

4.9

Excellent

TrustScore 5 out of 5

264 reviews

5-star
4-star
3-star
2-star
1-star

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Rated 5 out of 5 stars

They were so patient

They were so patient

May 20, 2026
Unprompted review
Vodafone UK - Corby logo

Reply from Vodafone UK - Corby

Hey Mrs Sylvia,

Thank you for your review. It's always lovely to read such nice feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Upgrade in store with Ionut new device…

Upgrade in store with Ionut new device and transfer

May 20, 2026
Unprompted review
Vodafone UK - Corby logo

Reply from Vodafone UK - Corby

Hey Caroline,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 1 out of 5 stars

,Formal Complaint Regarding Unprofessional and Disrespectful Treatment at Vodafone Store

Dear Vodafone Customer Relations Team,

I would like to submit a formal complaint regarding the unacceptable treatment I received at one of your stores today.

I visited the store intending to take out a mobile contract that included unlimited data. At the beginning, the staff member was cooperative and informed me that a suitable plan was available for £14 per month. He then proceeded to collect extensive personal information, including my bank details, address history, and other personal data as part of the application process.

After completing this process, I was informed that my application could not proceed because I do not currently hold a passport or UK driving licence.

I explained that I have lawful immigration status in the United Kingdom and that my identity and status are fully documented through my UK eVisa and official Home Office records. However, rather than offering an alternative verification method or explaining the policy respectfully, the staff member became dismissive and stated that the company would not proceed.

What was most concerning was his attitude and behaviour. He spoke to me in a rude and dismissive manner and told me to leave the desk because he had another customer waiting, despite the fact that I was still trying to understand the situation. This was humiliating and highly disrespectful, particularly as it occurred in front of other customers.

I believe every customer deserves to be treated with dignity and professionalism, regardless of whether an application is approved or declined.

I would like Vodafone to:

1. Investigate this incident.
2. Review the conduct of the staff involved.
3. Confirm whether a UK eVisa can be used as proof of identity for contract applications.
4. Provide a written response explaining what action will be taken.

I am extremely disappointed by this experience and hope Vodafone will take this complaint seriously.

Yours faithfully

Ahmed Alsaqaa

May 19, 2026
Unprompted review
Vodafone UK - Corby logo

Reply from Vodafone UK - Corby

Hi Ahmed,

I am genuinely very sorry to hear about your experience in one of our stores. This is absolutely not the behavior we expect from our agents, and we certainly do not want our customers to be left feeling this way.

We need to get this fully investigated and fed back to the store manager. Your complaint also needs to be officially raised.

As we have no account access on this platform, please come and speak to us on social media at vodafone.uk/2Fpnah2 so we can get this sorted for you.

Thanks,
Vodafone Social Media Team

Rated 5 out of 5 stars

Muni is the best sales representative i…

Muni is the best sales representative i have seen in my whole life. He explained to me what's on offer and I changed my broadband to Vodafone today.

May 16, 2026
Unprompted review
Vodafone UK - Corby logo

Reply from Vodafone UK - Corby

Hey Getrude,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Great service provider

Great service provider, always Muni. Thank you for your superb explanations that are understandable. It's been good doing business with you.

May 16, 2026
Unprompted review
Vodafone UK - Corby logo

Reply from Vodafone UK - Corby

Hey Dexter,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team.

Rated 5 out of 5 stars

He was very professional

He was very professional, kind, and respectful

May 15, 2026
Unprompted review
Vodafone UK - Corby logo

Reply from Vodafone UK - Corby

Hey,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 and Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Very friendly and welcoming

Very friendly and welcoming

May 15, 2026
Unprompted review
Vodafone UK - Corby logo

Reply from Vodafone UK - Corby

Hey Asimta,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

great help in store lovely from ionut

May 14, 2026
Unprompted review
Vodafone UK - Corby logo

Reply from Vodafone UK - Corby

Hey,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 and Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Ionut was fantastic in the corby store

Ionut was fantastic in the corby store, I habe multiple lines on my contract and he took time and had great patience and customer service skills to make sure I was getting the best deal for me to cover everything I wanted. It was an overall lovely experience due to his helpful friendly manor. He is a credit to the store for sure!

April 25, 2026
Unprompted review
Vodafone UK - Corby logo

Reply from Vodafone UK - Corby

Hi Julie, thank you so much for your wonderful review and the amazing support you’ve shown for Ionut, it truly means a lot to us! If there's ever anything you need, please don't hesitate to reach out to our Social Media team.

You can find us on Facebook at vodafone.uk/2Fpnah2 or at vodafone.uk/3LXh2xl. We're always here for you!

Thanks again,
Vodafone social media Team

Rated 5 out of 5 stars

had a great experience with Vodafone UK…

had a great experience with Vodafone UK – Corby. The service was smooth and everything was handled professionally from start to finish. A special thank you to Muni, who was extremely helpful, patient, and friendly. They took the time to explain everything clearly and made sure I was fully satisfied. Excellent customer service – highly recommended!

April 18, 2026
Unprompted review
Vodafone UK - Corby logo

Reply from Vodafone UK - Corby

Hey Domnica,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Muni was brilliant

Muni was brilliant, really efficient and helpful. Definitely recommend!!

April 13, 2026
Unprompted review
Vodafone UK - Corby logo

Reply from Vodafone UK - Corby

Hey,

Thank you for your review. It's always lovely to read such nice feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Marvelous experience

Marvelous experience. 10/10. So happy with the service from Ada. Great desls, decided to move another number to Vodafone thanks to her

April 12, 2026
Unprompted review
Vodafone UK - Corby logo

Reply from Vodafone UK - Corby

Hey Dariusz,

Thanks for the lovely review and fantastic support for Ada.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

I havw upgraded my Samsung with ionut…

I havw upgraded my Samsung with ionut great service

April 11, 2026
Unprompted review
Vodafone UK - Corby logo

Reply from Vodafone UK - Corby

Hey Andreea,

Thanks for the lovely review and fantastic support.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Helpt in store to uograde my ddvice…

Helpt in store to uograde my ddvice with Ionut

April 11, 2026
Unprompted review
Vodafone UK - Corby logo

Reply from Vodafone UK - Corby

Hey,

Thank you for your review. It's always lovely to read such nice feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Exellent service from Ada

April 11, 2026
Unprompted review
Vodafone UK - Corby logo

Reply from Vodafone UK - Corby

Hey Tomasz,

Thanks for the lovely review and fantastic support for Ada.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

ADA HEPED ME TO SORT THE DATA ISSUE IN…

ADA HEPED ME TO SORT THE DATA ISSUE IN STORE

April 8, 2026
Unprompted review
Vodafone UK - Corby logo

Reply from Vodafone UK - Corby

Hey,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

ionit helpetd me with my contract

ionit helpetd me with my contract

April 8, 2026
Unprompted review
Vodafone UK - Corby logo

Reply from Vodafone UK - Corby

Hey Seyfaa,

Thanks for the lovely review and fantastic support for Ionit.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Transfer my number in store with Ionut

Transfer my number in store with Ionut

April 8, 2026
Unprompted review
Vodafone UK - Corby logo

Reply from Vodafone UK - Corby

Hey Japins,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at
https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Upgrade in store

Upgrade in store

April 6, 2026
Unprompted review
Vodafone UK - Corby logo

Reply from Vodafone UK - Corby

Hey there,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Ionut it’s very helpful

Ionut it’s very helpful, professional and very nice, he helped me a lot with everything!

March 27, 2026
Unprompted review
Vodafone UK - Corby logo

Reply from Vodafone UK - Corby

Hey Darius,

Thanks for the lovely review and fantastic support for Ionut.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

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