We went in the shop to have a better deal with our existing broadband account. Suki, managed to sort this for us despite having difficulties with the store’s online system. He managed to put us throug... See more
Company replied
21/23 The Pecinct, CV1 1DD Coventry, GB
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We went in the shop to have a better deal with our existing broadband account. Suki, managed to sort this for us despite having difficulties with the store’s online system. He managed to put us throug... See more
Company replied
We came into Vodafone to explore upgrading my phone and a transition from O2. I’ve been an O2 customer for 15 years. Manoj was extremely helpful, he talked us through our options and made sure I under... See more
Company replied
I had a fantastic experience here for the second time, thanks to Manoj. He was incredibly helpful in guiding me through to find the best plan suited for my needs. It is rare to get such consistent, to... See more
Company replied
Miss Sonia is a very good customer service, She knows how to approach her customer and she is very helpful aswell. She is polite and smile on her face Very good girl.
Company replied
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21/23 The Pecinct, CV1 1DD, Coventry, United Kingdom
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Reply from Vodafone UK - Coventry
Great help in store from Manoj got me a new sim plan

Reply from Vodafone UK - Coventry

Reply from Vodafone UK - Coventry
Thanks you manoj for the help in store

Reply from Vodafone UK - Coventry
I was super satisfied with the services of the Vodafone employee,

Reply from Vodafone UK - Coventry
I needed to pay a bill, also I was adding extra data, was paying a high price, suki offered an alternative option, happy

Reply from Vodafone UK - Coventry
I came to store for a upgrade. Mr Sukhvinder welcomed with a smile and offered me best deals. Offered good discounts. Given every detail of breakdown of the bills. Very happy with the service.

Reply from Vodafone UK - Coventry
Goy what i needed doing done thanks Manoj

Reply from Vodafone UK - Coventry

Reply from Vodafone UK - Coventry
I am happy with my phone, my price was going to go up, suki helped me save on my bill.

Reply from Vodafone UK - Coventry

Reply from Vodafone UK - Coventry
Manoj help me get my new iPhone 17 pro max and explained everything

Reply from Vodafone UK - Coventry
I have a issue ,my payment not come out,suki help.pay

Reply from Vodafone UK - Coventry
Yes, have been a existing customer before, & was impressed with the excellent service provided by Sales person Georgina. Very helpful & explained things very concise & clear too.
Allways smiling, which is very good for customer service, face to face.

Reply from Vodafone UK - Coventry
Thank you manoj help me fix my vodafone app. Very good staff

Reply from Vodafone UK - Coventry
Thank you Manoj helpful when ever I need it

Reply from Vodafone UK - Coventry

Reply from Vodafone UK - Coventry
Leo from Coventry Vodafone was excellent. He help sort issue with phone and save me £14. A credit to the store and to the company. He is highly recommended!

Reply from Vodafone UK - Coventry
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