Vodafone UK - Coventry Reviews 

1,371
TrustScore 5 out of 5

5.0

21/23 The Pecinct, CV1 1DD Coventry, GB


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Rated 5 out of 5 stars

We went in the shop to have a better deal with our existing broadband account. Suki, managed to sort this for us despite having difficulties with the store’s online system. He managed to put us throug... See more

Company replied

Rated 5 out of 5 stars

We came into Vodafone to explore upgrading my phone and a transition from O2. I’ve been an O2 customer for 15 years. Manoj was extremely helpful, he talked us through our options and made sure I under... See more

Company replied

Rated 5 out of 5 stars

I had a fantastic experience here for the second time, thanks to Manoj. He was incredibly helpful in guiding me through to find the best plan suited for my needs. It is rare to get such consistent, to... See more

Company replied

Rated 5 out of 5 stars

Miss Sonia is a very good customer service, She knows how to approach her customer and she is very helpful aswell. She is polite and smile on her face Very good girl.

Company replied


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  • 21/23 The Pecinct, CV1 1DD, Coventry, United Kingdom

5.0

Excellent

TrustScore 5 out of 5

1K reviews

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5.0

All reviews

(1,371)

41,358 reviews in the last 12 months

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Rated 5 out of 5 stars

Thank you Manoj helping me with my bill

April 23, 2026
Unprompted review
Vodafone UK - Coventry logo

Reply from Vodafone UK - Coventry

Hey,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Great help in store from Manoj got me a…

Great help in store from Manoj got me a new sim plan

April 23, 2026
Unprompted review
Vodafone UK - Coventry logo

Reply from Vodafone UK - Coventry

Hey Aron,

Thank you for your review. It's always lovely to read such nice feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Thanks to Manoj

Thanks to Manoj, Great service very quick and simple

April 21, 2026
Unprompted review
Vodafone UK - Coventry logo

Reply from Vodafone UK - Coventry

Hi Benjamin 🙂 Great to see you've had some great service from Manoj. Thank you for taking the time to leave us this review. If you need help in the future you know where we are. Liam

Rated 5 out of 5 stars

Manoj help me fix by phone

April 20, 2026
Unprompted review
Vodafone UK - Coventry logo

Reply from Vodafone UK - Coventry


Hey Basir,

Thanks for the lovely review and fantastic support for Manoj.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Thanks you manoj for the help in store

Thanks you manoj for the help in store

April 19, 2026
Unprompted review
Vodafone UK - Coventry logo

Reply from Vodafone UK - Coventry

Hey Omar,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

I was super satisfied with the services…

I was super satisfied with the services of the Vodafone employee,

April 18, 2026
Unprompted review
Vodafone UK - Coventry logo

Reply from Vodafone UK - Coventry

Hey,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

I needed to pay a bill

I needed to pay a bill, also I was adding extra data, was paying a high price, suki offered an alternative option, happy

April 16, 2026
Unprompted review
Vodafone UK - Coventry logo

Reply from Vodafone UK - Coventry

Hey Jamelia,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

I came to store for a upgrade

I came to store for a upgrade. Mr Sukhvinder welcomed with a smile and offered me best deals. Offered good discounts. Given every detail of breakdown of the bills. Very happy with the service.

April 16, 2026
Unprompted review
Vodafone UK - Coventry logo

Reply from Vodafone UK - Coventry

Hey Prety,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Goy what i needed doing done thanks…

Goy what i needed doing done thanks Manoj

April 15, 2026
Unprompted review
Vodafone UK - Coventry logo

Reply from Vodafone UK - Coventry

Hey Paul,

Thanks for the lovely review and fantastic support for Goy.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Upgrade done today

Upgrade done today, helped by suki

April 15, 2026
Unprompted review
Vodafone UK - Coventry logo

Reply from Vodafone UK - Coventry

Hey Michelle,

Thank you for your review. It's always lovely to read such nice feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

I am happy with my phone

I am happy with my phone, my price was going to go up, suki helped me save on my bill.

April 15, 2026
Unprompted review
Vodafone UK - Coventry logo

Reply from Vodafone UK - Coventry

Hey Michelle,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at
https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Thank you manoj for help wıth my bıll

April 14, 2026
Unprompted review
Vodafone UK - Coventry logo

Reply from Vodafone UK - Coventry

Hey Veysel,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Manoj help me get my new iPhone 17 pro…

Manoj help me get my new iPhone 17 pro max and explained everything

April 14, 2026
Unprompted review
Vodafone UK - Coventry logo

Reply from Vodafone UK - Coventry

Hey Saad,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

I have a issue ,my payment not come…

I have a issue ,my payment not come out,suki help.pay

April 14, 2026
Unprompted review
Vodafone UK - Coventry logo

Reply from Vodafone UK - Coventry

Hey there,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

New customer account

Yes, have been a existing customer before, & was impressed with the excellent service provided by Sales person Georgina. Very helpful & explained things very concise & clear too.
Allways smiling, which is very good for customer service, face to face.

April 14, 2026
Unprompted review
Vodafone UK - Coventry logo

Reply from Vodafone UK - Coventry

Hey,

Thank you for your review. It's always lovely to read such nice feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Thank you manoj help me fix my vodafone…

Thank you manoj help me fix my vodafone app. Very good staff

April 14, 2026
Unprompted review
Vodafone UK - Coventry logo

Reply from Vodafone UK - Coventry

Hey Mavis,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Thank you Manoj helpful when ever I…

Thank you Manoj helpful when ever I need it

April 14, 2026
Unprompted review
Vodafone UK - Coventry logo

Reply from Vodafone UK - Coventry

Hey Laria


Thanks for the lovely review and fantastic support for Manoj.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via X at http://vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Very helpful great person

Very helpful great person
Manoj

April 13, 2026
Unprompted review
Vodafone UK - Coventry logo

Reply from Vodafone UK - Coventry

Hey Joy,

Thanks for the lovely review and fantastic support for Manoj.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Manoj fixed my data thank you

April 13, 2026
Unprompted review
Vodafone UK - Coventry logo

Reply from Vodafone UK - Coventry

Hey Mithila,

Thanks for the lovely review and fantastic support for Manoj.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Leo from Coventry Vodafone was…

Leo from Coventry Vodafone was excellent. He help sort issue with phone and save me £14. A credit to the store and to the company. He is highly recommended!

April 13, 2026
Unprompted review
Vodafone UK - Coventry logo

Reply from Vodafone UK - Coventry

Hey Val,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at
https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

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