Vodafone UK - Coventry Reviews 

1,371
TrustScore 5 out of 5

5.0

21/23 The Pecinct, CV1 1DD Coventry, GB


While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

We went in the shop to have a better deal with our existing broadband account. Suki, managed to sort this for us despite having difficulties with the store’s online system. He managed to put us throug... See more

Company replied

Rated 5 out of 5 stars

We came into Vodafone to explore upgrading my phone and a transition from O2. I’ve been an O2 customer for 15 years. Manoj was extremely helpful, he talked us through our options and made sure I under... See more

Company replied

Rated 5 out of 5 stars

I had a fantastic experience here for the second time, thanks to Manoj. He was incredibly helpful in guiding me through to find the best plan suited for my needs. It is rare to get such consistent, to... See more

Company replied

Rated 5 out of 5 stars

Miss Sonia is a very good customer service, She knows how to approach her customer and she is very helpful aswell. She is polite and smile on her face Very good girl.

Company replied


Company details


Contact info

  • 21/23 The Pecinct, CV1 1DD, Coventry, United Kingdom

5.0

Excellent

TrustScore 5 out of 5

1K reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

5.0

All reviews

(1,371)

41,094 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Manoj was great help me with my bill

June 1, 2026
Unprompted review
Vodafone UK - Coventry logo

Reply from Vodafone UK - Coventry

Hey there,

Thank you for the wonderful review. It's a pleasure to receive such kind comments about Manoj.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Manoj help me do my upgrade good service

Manoj help me do my upgrade good service

June 1, 2026
Unprompted review
Vodafone UK - Coventry logo

Reply from Vodafone UK - Coventry

Hey Lauren,

Thanks for the lovely review and fantastic support for Manoj.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Thank you Manoj help with my pac code

Thank you Manoj help with my pac code

June 1, 2026
Unprompted review
Vodafone UK - Coventry logo

Reply from Vodafone UK - Coventry

Hey Nis,

Thanks for the lovely review and fantastic support for Manoj.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Manoj help me with sim

June 1, 2026
Unprompted review
Vodafone UK - Coventry logo

Reply from Vodafone UK - Coventry

Hey Elim,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Manoj was very helpful today

Manoj was very helpful today . Explained everything very clearly

May 30, 2026
Unprompted review
Vodafone UK - Coventry logo

Reply from Vodafone UK - Coventry

Hey,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Great help from Manoj today on sorting…

Great help from Manoj today on sorting new phone and contract

May 26, 2026
Unprompted review
Vodafone UK - Coventry logo

Reply from Vodafone UK - Coventry

Hey Andy,

Thank you for the wonderful review. It's a pleasure to receive such kind comments about Manoj.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Excellent customer service from Manoj

Excellent customer service from Manoj today! Explained the options and talked through the plans and insurances clearly so we could select what was right for us! Many thanks!

May 24, 2026
Unprompted review
Vodafone UK - Coventry logo

Reply from Vodafone UK - Coventry

Hey,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Grateful service from manoj

Grateful service from manoj

May 22, 2026
Unprompted review
Vodafone UK - Coventry logo

Reply from Vodafone UK - Coventry

Hey,

Thanks for the feedback and support, we really appreciate it!

If you ever need anything, please reach out to the Social Media team at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

I had a really positive experience with…

I had a really positive experience with Vodafone customer care. Manoj was patient, professional, and genuinely willing to help resolve my issue quickly. He explained everything clearly, kept me updated throughout the process, and made the whole experience smooth and stress-free. Excellent customer service and a great example of how support should be handled. Thank you, Manoj and the Vodafone team!

May 22, 2026
Unprompted review
Vodafone UK - Coventry logo

Reply from Vodafone UK - Coventry

Hey,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Eesa was very helpful and polite

Eesa was very helpful and polite. He explained the whole process very well and was very transparent. I left the shop knowing I had received the best deal and was very happy and pleased with my new phone. Thank you Eesa for the helpful advice and patience you showed us.

May 21, 2026
Unprompted review
Vodafone UK - Coventry logo

Reply from Vodafone UK - Coventry

Hey Ashleighanne,

Thanks for the lovely review and fantastic support for Eesa.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via X at http://vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Good service by Eesa

Good service by Eesa

May 21, 2026
Unprompted review
Vodafone UK - Coventry logo

Reply from Vodafone UK - Coventry

Hey Akilarooran,

Thanks for the lovely review and fantastic support for Eesa.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Manoj help me in store

Manoj help me in store

May 19, 2026
Unprompted review
Vodafone UK - Coventry logo

Reply from Vodafone UK - Coventry

Hey,

This is really great to hear, thanks for the feedback and support!

If you ever need anything, please reach out to the Social Media team at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Brilliant service from Manoj very…

Brilliant service from Manoj very welcoming and very helpful

May 19, 2026
Unprompted review
Vodafone UK - Coventry logo

Reply from Vodafone UK - Coventry

Hey,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Manoj was very helpful in fixing my…

Manoj was very helpful in fixing my problem in store.

May 19, 2026
Unprompted review
Vodafone UK - Coventry logo

Reply from Vodafone UK - Coventry

Hey,

This is really great to hear, thanks for the feedback and support!

If you ever need anything, please reach out to the Social Media team at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Manoj help me save lots of money on my…

Manoj help me save lots of money on my sim and home broadband 10/10

May 16, 2026
Unprompted review
Vodafone UK - Coventry logo

Reply from Vodafone UK - Coventry

Hey,

This is what we love to hear! Thank you for your 5-star review.

If you ever need anything, please reach out to the Social Media team at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Excellent service as usual

Excellent service as usual, Suki was fantastic, nothing was to much trouble for him.

May 16, 2026
Unprompted review
Vodafone UK - Coventry logo

Reply from Vodafone UK - Coventry

Hey Paul,

Thank you for your review. It's always lovely to read such nice feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Tom was helpful

Tom was helpful

May 16, 2026
Unprompted review
Vodafone UK - Coventry logo

Reply from Vodafone UK - Coventry

Hey Svetlana,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

It’s a great customer service

It’s a great customer service
Manoj thanks

May 15, 2026
Unprompted review
Vodafone UK - Coventry logo

Reply from Vodafone UK - Coventry

Hey,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/Vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Manoj help me pay my bill

May 15, 2026
Unprompted review
Vodafone UK - Coventry logo

Reply from Vodafone UK - Coventry

Hey Beyene,

Thanks for the lovely review and fantastic support for Manoj.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Great customer service 👏

Great customer service 👏
From Manoj

May 15, 2026
Unprompted review
Vodafone UK - Coventry logo

Reply from Vodafone UK - Coventry

Hey Fidelis,

Thanks for the lovely review and fantastic support for Manoj.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look