Vodafone UK - Dewsbury Reviews 

148
TrustScore 5 out of 5

4.9

9 Princess of Wales Precinct, WF13 1NH Dewsbury, GB


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Rated 5 out of 5 stars

"I had a fantastic experience with Vodafone today. A staff member called Chris ,olly and jack was incredibly helpful in resolving an issue I had with my SIM card. Their knowledge and efficiency made... See more

Company replied

Rated 5 out of 5 stars

Patrick was really helpful in helping me choose the right phone and to get my data transferred for me so I could leave knowing I didn't have to worry about anything.

Company replied

Rated 5 out of 5 stars

Jack was a great help. Helped me out getting a new phone and setting it all up, also got me a faster speed with my WiFi for less money. Will definitely be back to Dewsbury when my husband is due for a... See more

Company replied

Rated 5 out of 5 stars

Been into my local dewsbury shop today approached by Constantine went all out reduced my bill and got better speeds. Also jack spoke to me very friendly chaps glad I'm with Vodafone Many thanks guy... See more

Company replied


Company details

  1. Mobile Network Operator
  2. Cell Phone Store
  3. Internet Provider
  4. Phone and Internet Service
  5. Telecommunications Service Provider

About Vodafone UK - Dewsbury

Written by the company

Explore the latest technology at Vodafone, where you'll find cutting-edge mobile phones and discover all our best offers and promotions in one place including; Sim Only, Broadband, Tablets, Smart Watches and beyond.
Visit Our Website Help & Support Mobile Phones Sim Only Broadband Tablets & Laptops Smart Watches

Contact info

  • 9 Princess of Wales Precinct, WF13 1NH, Dewsbury, United Kingdom

4.9

Excellent

TrustScore 5 out of 5

148 reviews

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4.9

All reviews

(148)

39,970 reviews in the last 12 months

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Rated 5 out of 5 stars

Patrick is always warm and welcoming

Patrick is always warm and welcoming, always very polite and resolves any problems I might have quickly and efficiently

November 2, 2025
Unprompted review
Vodafone UK - Dewsbury logo

Reply from Vodafone UK - Dewsbury

We're happy to hear that you had such a positive experience and appreciate you sharing your fantastic feedback with us.

Thanks,
Vodafone Social Media Team

Rated 5 out of 5 stars

Harry always gives great customer…

Harry always gives great customer service each time I come into store. Any problems I have he always sorts them out straight away. One of the best employees that work in this store!

November 2, 2025
Unprompted review
Vodafone UK - Dewsbury logo

Reply from Vodafone UK - Dewsbury

We're happy to hear that you had such a positive experience and appreciate you sharing your fantastic feedback with us.

Thanks,
Vodafone Social Media Team

Rated 5 out of 5 stars

nice and easy set everything up.

nice and easy set everything up.
Would recommend to my friends
Thanks to Konstantinos.

October 17, 2025
Unprompted review
Vodafone UK - Dewsbury logo

Reply from Vodafone UK - Dewsbury

Hi. We're happy to hear that the setup was easy for you. Thank you for your recommendation; we appreciate your positive feedback and support! If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - https://vodafone.uk/3ItUUqU
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Great help from harry and Alex in store…

Great help from harry and Alex in store who helped to set up my phone and brought my bill down.

October 11, 2025
Unprompted review
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Reply from Vodafone UK - Dewsbury

We're happy to hear that you had such a positive experience and appreciate you sharing your fantastic feedback with us.

Thanks,
Vodafone Social Media Team

Rated 5 out of 5 stars

Patrick-Very nice guy and is very chill

Patrick-Very nice guy and is very chill

October 7, 2025
Unprompted review
Vodafone UK - Dewsbury logo

Reply from Vodafone UK - Dewsbury

We're happy to hear that you had such a positive experience and appreciate you sharing your fantastic feedback with us.

Thanks,
Vodafone Social Media Team

Rated 5 out of 5 stars

Great customer service from Harry

Great customer service from Harry. Upgraded my phone contract with no issues. Tried to find the best deal for me. Always a pleasure!!!

September 13, 2025
Unprompted review
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Reply from Vodafone UK - Dewsbury

We're happy to hear that our service was so helpful and that you found it to be a positive experience. We appreciate you taking the time to leave us this great feedback.

Thanks,
Vodafone Social Media Team

Rated 5 out of 5 stars

Patrick helped me aave £8 off my sim…

Patrick helped me aave £8 off my sim very happy

September 11, 2025
Unprompted review
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Reply from Vodafone UK - Dewsbury

Thank you for your fantastic feedback and we're thrilled to hear the support you experienced!

Thanks,
Vodafone Social Media Team

Rated 5 out of 5 stars

What an amazing chap in Vodafone…

What an amazing chap in Vodafone Dewsbury.
Constantine set both my tablet and phone up. Explained everything in detail, the best shop I have ever been so far.

September 5, 2025
Unprompted review
Vodafone UK - Dewsbury logo

Reply from Vodafone UK - Dewsbury

We're happy to hear that you had such a positive experience in our Dewsbury shop. It's great to know the team member was so helpful setting up your devices. Thanks for your feedback.

Thanks,
Vodafone Social Media Team

Rated 5 out of 5 stars

Amazing stuff

Amazing stuff, especially Constantine helped me with the upgrade.

August 16, 2025
Unprompted review
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Reply from Vodafone UK - Dewsbury

Thank you for the positive feedback Diane :)
Vodafone Social Media Team

Rated 5 out of 5 stars

Harun helped me to upgrade my sims and…

Harun helped me to upgrade my sims and gave me a much better deal than I was on currently

August 14, 2025
Unprompted review
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Reply from Vodafone UK - Dewsbury

Hey James,

Thank you for the wonderful review. It's a pleasure to receive such kind comments about Harun.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Great customer service by Patrick who…

Great customer service by Patrick who helped me swap all my data to my new phone

August 14, 2025
Unprompted review
Vodafone UK - Dewsbury logo

Reply from Vodafone UK - Dewsbury

Hey there,

Thank you for your review. It's always lovely to read such nice feedback.
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Thank you Patrick for sorting out my…

Thank you Patrick for sorting out my new Samsung z flip and advising how the trading work. Saved me some money on my bill. Brilliant services highly recommended

July 23, 2025
Unprompted review
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Reply from Vodafone UK - Dewsbury

Hey HB,

Thanks for the lovely review and fantastic support for Patrick.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Harry helped me today Great service…

Harry helped me today Great service very friendly came in and sorted what i wanted very satisfied thank you

July 14, 2025
Unprompted review
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Reply from Vodafone UK - Dewsbury

Hey Amy,
 
This is really lovely to hear, thanks for the review!
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Went to Vodafone Dewsbury and spoke…

Went to Vodafone Dewsbury and spoke with a great lad Konstantinos. Got upgrade and new sim very cheap for my new phone
Recommended 100%

July 3, 2025
Unprompted review
Vodafone UK - Dewsbury logo

Reply from Vodafone UK - Dewsbury

Hey Anthony,

I'm glad to hear that the store agents were able to resolve the issue. Thank you for the wonderful review and the fantastic support for staff.

If you ever need assistance, please feel free to contact the Social Media team via Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Everything was brilliant so friendly…

Everything was brilliant so friendly all the Dewsbury staff knew everything I can recommend them so much

June 24, 2025
Unprompted review
Vodafone UK - Dewsbury logo

Reply from Vodafone UK - Dewsbury

Hey there,

Thank you so much for taking the time to leave a kind review. It’s great to hear about the service you received in Dewsbury store. Have a good day!

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Just bought an accessory in Dewsbury…

Just bought an accessory in Dewsbury store. Staff seems to be friendly and pleasant especially Patrick! Will definitely go back to the store

June 19, 2025
Unprompted review
Vodafone UK - Dewsbury logo

Reply from Vodafone UK - Dewsbury

Hi Constantine. Thank you for your review. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

I recently had the pleasure of…

I recently had the pleasure of interacting with Harry, and I can confidently say his customer service was outstanding. From the very beginning, Harry impressed me with his clear and detailed explanations of all available options. He took the time to ensure I understood every detail, patiently answering questions and providing insightful recommendations tailored to my specific needs.

What truly sets Harry apart is his commitment to going the extra mile. It wasn’t just about handling my inquiries; it was his personal touch that made the whole experience memorable. He anticipated potential follow-up questions and made sure that every aspect of my concerns was addressed, leaving no stone unturned.

Harry’s friendly demeanor and professional attitude created a comfortable environment that fostered trust and transparency. His thorough approach reassured me that I was in capable hands, and his proactive attitude demonstrated his genuine desire to deliver excellent service. I left the interaction feeling both valued and well-informed, with a clear understanding of my options and a confidence in my decision-making.

In summary, Harry’s exceptional customer service marked by his detailed explanations, proactive follow-ups, and sincere dedication has truly set a new standard. I am grateful for his assistance and would highly recommend his service to anyone seeking an excellent customer experience.

February 21, 2025
Unprompted review
Vodafone UK - Dewsbury logo

Reply from Vodafone UK - Dewsbury

Hi Kaay. Thank you for your review. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Great service in Dewsbury as usual from…

Great service in Dewsbury as usual from Alex and Constantine

June 6, 2025
Unprompted review
Vodafone UK - Dewsbury logo

Reply from Vodafone UK - Dewsbury

Hi Rachel, we are pleased to hear about your fantastic recent experience. It's great to hear Alex and Constantine were helpful and delivered an excellent service. Thank you for your 5 star feedback.

Thanks,
Vodafone Social Media Team

Rated 5 out of 5 stars

Harry was brilliant made everything so…

Harry was brilliant made everything so easy and explained everything clearly. Top service and thank you to Alex for helping as well.

May 17, 2025
Unprompted review
Vodafone UK - Dewsbury logo

Reply from Vodafone UK - Dewsbury

Hey there,

Thanks for the lovely review and fantastic support for Harry and Alex. We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Helpful

Helpful, friendly and took tike to fond best deal witub excellent advice

May 16, 2025
Unprompted review
Vodafone UK - Dewsbury logo

Reply from Vodafone UK - Dewsbury

Hey,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

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