Vodafone UK - Enniskillen Reviews 

334
TrustScore 5 out of 5

5.0

Unit F , Erneside Shopping Centre, BT74 GJQ Enniskillen, GB


While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

Visited the Enniskillen store today to discuss my plan and make sure i could use phone abroad. Got alot of information and help and adjusted contract to help save money. Very friendly and helpgul staf... See more

Company replied

Rated 5 out of 5 stars

We visited the Enniskillen, Co Fermanagh store to find out our options after our contract had expired. Bethany looked after us and She was brilliant . She was patient and understanding and took us thr... See more

Company replied

Rated 5 out of 5 stars

William in the Enniskillen store was amazing. Helped me with getting my phone upgraded and adding an extra tablet to my plan. Highly recommended.

Company replied


Company details


Contact info

  • Unit F , Erneside Shopping Centre, BT74 GJQ, Enniskillen, United Kingdom

5.0

Excellent

TrustScore 5 out of 5

334 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

5.0

All reviews

(334)

39,680 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

A great experience at Vodafone, Enniskillen Enniskillen

We visited the Enniskillen, Co Fermanagh store to find out our options after our contract had expired. Bethany looked after us and She was brilliant . She was patient and understanding and took us through all the options with great kindness. Boy did She know her stuff. We got a great deal and we're glad we stuck with Vodafone and all down to Bethany. Will definitely recommend Vodafone Enniskillen to others and will tell friends and family to ask for Bethany as She is the best. 😄

September 20, 2024
Unprompted review
Vodafone UK - Enniskillen logo

Reply from Vodafone UK - Enniskillen

Hello,

Thank you for taking the time to review and share your feedback, we appreciate it!

If you need help in the future, feel free to reach out to us via Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Brad was of fantastic help with the…

Brad was of fantastic help with the purchase and upgrade to my new iPhone 16! He was very thorough, experienced and friendly! Brilliant customer service all round, thanks Brad 😊😊

September 28, 2024
Unprompted review
Vodafone UK - Enniskillen logo

Reply from Vodafone UK - Enniskillen

Hello, Claire,

It's always our aim to provide a helpful service, so it's great to hear that Brad delivered! We really appreciate you taking the time to leave feedback on your recent experience.

If you need help in the future, feel free to reach out to us via Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Very friendly and helpful

Very friendly and helpful

September 27, 2024
Unprompted review
Vodafone UK - Enniskillen logo

Reply from Vodafone UK - Enniskillen

Hi Sheila, It's good to see our team were so helpful today.
All the best, The Vodafone Social Media Team

Rated 5 out of 5 stars

Excellent customer service from Oran

Excellent customer service from Oran. Made my experience a good one. Very efficient and kind member of staff.

September 24, 2024
Unprompted review
Vodafone UK - Enniskillen logo

Reply from Vodafone UK - Enniskillen

Hi Emma. Thank you for your review for Oran. It's always lovely to read such nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Excellent service from Florent

Excellent service from Florent

September 20, 2024
Unprompted review
Vodafone UK - Enniskillen logo

Reply from Vodafone UK - Enniskillen

Hi Rita,

Thank you for your review. If you have any questions, please take a look at https://vodafone.uk/support for our FAQs. If you can't find what you're looking for, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram: https://ig.me/m/vodafone, we'd be happy to help.

Thanks again, 
Vodafone Social Media Team

Rated 5 out of 5 stars

Florent was very helpful

Florent was very helpful, knowledgable and friendly. I’d recommend him very much!

September 19, 2024
Unprompted review
Vodafone UK - Enniskillen logo

Reply from Vodafone UK - Enniskillen

Hi there,

Thank you for your review. If you have any questions, please take a look at https://vodafone.uk/support for our FAQs. If you can't find what you're looking for, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram: https://ig.me/m/vodafone, we'd be happy to help.

Thanks again, 
Vodafone Social Media Team

Rated 5 out of 5 stars

Excellent customer service

Advise was v helpful and Oisin was v v patient he went above and beyond to help me out really appreciate it thanks a million

September 17, 2024
Unprompted review
Vodafone UK - Enniskillen logo

Reply from Vodafone UK - Enniskillen

Hi Anon

Thank you for taking the time to leave us a 5 star review! We're glad you had such a positive experience with us and the advice the team provided.

If you do ever need anything in the future, please reach out to us by following the below links:
Facebook - http://vodafone.uk/3lCYUxW or X - http://vodafone.uk/3LXh2xl.

Thanks,
The Vodafone Social Media Team

Rated 5 out of 5 stars

I want to highlight Bethany who is very knowledgeable

I want to highlight Bethany who was so helpful today, she sorted issue with my iPhone and changed SIM card to improve coverage. Bethany was very knowledgeable and pleasant and took the time to ensure all was in order before I left.

September 1, 2024
Unprompted review
Vodafone UK - Enniskillen logo

Reply from Vodafone UK - Enniskillen

Hi Bridget,

This is lovely feedback for Bethany. Thanks for your kind words and taking your time to share the experience.

We're here to help if you do need anything else in the future. You can message us either on Facebook using: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK

All the best,
Vodafone Social Media team

Rated 5 out of 5 stars

Oran was top help

Oran was top help, got sorted for new phone perfectly.

August 22, 2024
Unprompted review
Vodafone UK - Enniskillen logo

Reply from Vodafone UK - Enniskillen

Hi David,

Thank you for taking the time to leave us a review, it's great to hear your feedback.

If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone

Thanks, Vodafone Social Media Team

Rated 5 out of 5 stars

Oisin did a grand job setting me and my…

Oisin did a grand job setting me and my daughter up with 2 new phones. I was unaware I was out of contract so long so was very happy to see a reduction in my bill whilst getting a new phone

August 22, 2024
Unprompted review
Vodafone UK - Enniskillen logo

Reply from Vodafone UK - Enniskillen

Hello Robert,

That’s great to hear! Thanks for the review.

If you need help in the future, feel free to reach out to us via Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Great help all round.

Great help all round.

August 10, 2024
Unprompted review
Vodafone UK - Enniskillen logo

Reply from Vodafone UK - Enniskillen

I’m glad you had a positive experience thank you for sharing it with us. If you need anything you can reach us on Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Vodafone Enniskillen

Bethany was very knowledgeable and helped me bring my broadband bill down. I can't thank her enough.

August 10, 2024
Unprompted review
Vodafone UK - Enniskillen logo

Reply from Vodafone UK - Enniskillen

Thank you for your support and feedback.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Very helpful and friendly very…

Very helpful and friendly very informative pleasant young man Oran

July 16, 2024
Unprompted review
Vodafone UK - Enniskillen logo

Reply from Vodafone UK - Enniskillen

Hi Audrey,

Thanks for taking the time to share this positive review with us.

If you ever need our help, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X at vodafone.uk/3nfdPyY
Thanks, Vodafone Social Media Team

Rated 5 out of 5 stars

Beth any was very efficient at her job

July 16, 2024
Unprompted review
Vodafone UK - Enniskillen logo

Reply from Vodafone UK - Enniskillen

Hi Mary,

Thanks for the 5 stars! We're so happy you had a great experience.

If you ever need our help, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X at vodafone.uk/3nfdPyY
Thanks, Vodafone Social Media Team

Rated 5 out of 5 stars

Could not be happier

Couldn't be any happier with the service felt like was chatting to Brad Pitt was amazing got me going and New phone and brilliant service

Thanks Brad in Enniskillen for everything

July 15, 2024
Unprompted review
Vodafone UK - Enniskillen logo

Reply from Vodafone UK - Enniskillen

Hey there,

We love to hear it! Thanks for your feedback.

If you ever need our help, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X at vodafone.uk/3nfdPyY
Thanks, Vodafone Social Media Team

Rated 5 out of 5 stars

Very helpful staff and got a great deal…

Very helpful staff and got a great deal on my new phone!

July 7, 2024
Unprompted review
Vodafone UK - Enniskillen logo

Reply from Vodafone UK - Enniskillen

Hello, Gavin,

Thanks for taking the time to leave a review on your recent experience. It's lovely to hear that you received great service. We hope you enjoy your new phone!

If you need help with anything in the future, please don't hesitate to reach out to our Social Media Team via Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram https://ig.me/m/vodafone.

Thanks, Vodafone Social Media Team

Rated 5 out of 5 stars

Wery nice ,fast and friendly service…

Wery nice ,fast and friendly service with bethany

July 7, 2024
Unprompted review
Vodafone UK - Enniskillen logo

Reply from Vodafone UK - Enniskillen

Hello, Leszek,

Thanks for leaving a review. It's great to hear that you've had a positive experience with Bethany.

If you need help in the future, feel free to reach out to us via Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram https://ig.me/m/vodafone.

Thanks, Vodafone Social Media Team

Rated 4 out of 5 stars

Lovely customer care onsite

July 6, 2024
Unprompted review
Vodafone UK - Enniskillen logo

Reply from Vodafone UK - Enniskillen

It’s great to hear you’ve had a positive experience. If you need anything you can reach us on Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Dealing with Brad today and he was…

Dealing with Brad today and he was fantastic a great help and explained everything so clearly and made sure I understood everything! Very happy customer leaving the store today. Thank you so much Brad!

July 6, 2024
Unprompted review
Vodafone UK - Enniskillen logo

Reply from Vodafone UK - Enniskillen

Thanks for the feedback and support, we really appreciate it! If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY
Thanks again, Vodafone Social Media Team

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look