Excellent service from Ed, he found me a better deal than i had with 02 and could not ask for a better experience. Thanks again Ed!
Company replied
Location
Switch location20 Bridge Street, WR11 4RR Evesham, GB
•While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
We popped in to Vodafone Evesham as hubby had broken his phone (when he fell in a lake while fishing!) 🤭 The process wasn't helped at all as hubby couldn't remember his passwords to get into almost... See more
Company replied
Outstanding service from Ana and Daniela. Vodafone’s sub-contractor Cityfibre had failed to do a pre-inspection and as it might take a further 4 weeks to complete our installation meaning we would h... See more
Company replied
Had to visit our local store as my phone was a mess. An app I'd downloaded completely altered my phones appearance and it's ability to function normally, in other words gremlins had got in! Alex unde... See more
Company replied
Company details
- Mobile Network Operator
- Cell Phone Store
- Internet Provider
- Phone and Internet Service
- Telecommunications Service Provider
About Vodafone UK - Evesham
Written by the company
Brands Available Here: Vodafone & Three
Visit Our Website - Vodafone
Visit Our Website - Three
Contact info
20 Bridge Street, WR11 4RR, Evesham, United Kingdom
4.9
Excellent
207 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Manj gave me great service was very…
Manj gave me great service was very helpful and friendly
October 25, 2023
Unprompted review
Reply from Vodafone UK - Evesham
Hi Thomas. Thank you for your review for Manj. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - http://vodafone.uk/3K1e4GB
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Had a really good visit from manj…
Had a really good visit from manj really knowledgeable and professional.
October 20, 2023
Unprompted review
Reply from Vodafone UK - Evesham
Hi Charlie,
Thanks for taking the time to leave a review, it’s really appreciated. If you ever need anything, please reach out to the Social Media team through Facebook http://vodafone.uk/3K1e4GB or X @VodafoneUK.
Thanks,
Vodafone Social Media Team
Excellent Servive
Excellent Servive, vary patience guys helped me a lot. Many thanks to vishi and ranj
October 18, 2023
Unprompted review
Reply from Vodafone UK - Evesham
Hi Elizabeth. Thank you for your review for Vishi and Ranj. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - http://vodafone.uk/3K1e4GB
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Ranjit - New contract
Upgrading to my new contract was a breeze, thanks to Ranjit. He was not only super helpful but also had a great sense of humor! It's refreshing to see folks genuinely looking out for your best interests. Kudos to Ranjit and the entire store team!
October 17, 2023
Unprompted review
Reply from Vodafone UK - Evesham
Hey Amarjot,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X (formerly Twitter) at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
Excellent service from Ana very…
Excellent service from Ana very professional many thanks
October 14, 2023
Unprompted review
Reply from Vodafone UK - Evesham
Hi DT
Thanks for your review and your lovely words for Ana! It's what we love to see.
Thanks again, Vodafone Social Media Team
Manoj - great service
Manoj was very friendly and helpful. He conducted himself in a professional manor.
October 10, 2023
Unprompted review
Reply from Vodafone UK - Evesham
Hi Lorraine,
Thanks for your review for Manoj.
If you ever need any help, there’s a useful Help and Support section on our website here: https://support.vodafone.co.uk/
Thanks again,
Vodafone Social Media team
Very helpful and friendly service
Very helpful and friendly service, took time to help me and explain everything, thanks .
September 22, 2023
Unprompted review
Reply from Vodafone UK - Evesham
It’s great to hear you’ve had a positive experience. If you need anything you can reach us on Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY.
Thanks again,
Vodafone Social Media Team
A very helpful and pleasant experience
The assistant manager Ana was very helpful and courteous and made our visit to discuss phones very pleasurable
September 30, 2023
Unprompted review
Reply from Vodafone UK - Evesham
Hey Stephen,
Thanks for the lovely review and fantastic support for Ana.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
Excellent service
September 30, 2023
Unprompted review
Reply from Vodafone UK - Evesham
Hey Ian,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
Very easy for me to follow and lots of…
Very easy for me to follow and lots of patience very nice lady would use her again excellent for old ladies xx click on done
September 27, 2023
Unprompted review
Reply from Vodafone UK - Evesham
Hi there,
Thanks for taking the time to review. We're pleased to hear about your recent experience and how we've been able to help.
If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW Twitter: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks,
Vodafone Social Media Team
Trying to cancel a SIM only account
I'd been having trouble cancelling a SIM only month by month account and whatever was tried was failing, telephone, internet, cancelling the direct debit... (I was only leaving Vodafone as I wasn't using the phone as much as I had expected, so it wasn't cost effective to have). In the end we went into the store in Evesham to speak to someone face to face.
Manoj was so patient and helpful. He arranged for a new temporary SIM card with my number linked to it, then went through the Vodafone call centre process with us and eventually got everything sorted. He was patient and professional and sorted something that up to that point had seemed almost impossible. Thank you.
September 22, 2023
Unprompted review
Reply from Vodafone UK - Evesham
Hi James,
Thanks for taking the time to leave a review, it’s really appreciated. If you ever need anything, please reach out to the Social Media team through Facebook http://vodafone.uk/3K1e4GB or Twitter @VodafoneUK.
Thanks,
Vodafone Social Media Team
Ranjit was amazing
Ranjit was amazing! I always come in and see him he is so helpful and such an incredible gentleman! He sat with me and explained everything so well when upgrading my handset and helped me transfer all my data to my new phone and confirmed he won’t let me leave until everything is done and I am
Happy :) me and my mom who is 92 really found him funny :)
September 19, 2023
Unprompted review
Reply from Vodafone UK - Evesham
Hi Sid,
Thanks for the great review and sharing your experience! We're pleased to hear how Ranjit provided such good service.
Feel free to pop us over any questions via Facebook: vodafone.uk/3lCYUxW Twitter: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Reply from Vodafone UK - Evesham
Hi Kelvin,
Thanks for your review. We appreciate your support.
We're here to help if you do need anything else in the future. You can message us either on Facebook using: vodafone.uk/3K1e4GB - Twitter DM: vodafone.uk/3nfdPyY or Instagram via Vodafone UK
All the best,
Vodafone Social Media team
Patient and knowledgeable
When we arrived both staff members were busy but we were greeted and advised someone would be with us soon. Ana who helped us was patient and listened carefully to the problem. She then took action that helped us move forward with the situation.
September 8, 2023
Unprompted review
Reply from Vodafone UK - Evesham
Hey Ruth,
Thanks for the lovely review and fantastic support for Ana.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
Helpful staff
Manoj was very helping when switching mobile providers, was able to do it for both personal and work number. Very professional
September 8, 2023
Unprompted review
Reply from Vodafone UK - Evesham
Hi there,
Thank you for your review. If you ever need anything, please reach out to the Social Media team through Facebook http://vodafone.uk/3K1e4GB or Twitter @VodafoneUK.
Thanks,
Vodafone Social Media Team
Good experience
Been with Vodafone a long time Max at Evesham made the process easy and simple.
August 11, 2023
Unprompted review
Reply from Vodafone UK - Evesham
Hey Mr Jones,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
I have had the pleasure of dealing with…
I have had the pleasure of dealing with Laura and Maxie on 2 recent occasions. They were both extremely helpful and knowledgeable. A real credit to Vodafone.
August 8, 2023
Unprompted review
Reply from Vodafone UK - Evesham
Hi Tania,
Thanks for your reviews for Laura and Maxie.
If you ever need any help, there’s a useful Help and Support section on our website here: https://support.vodafone.co.uk/
Thanks again,
Vodafone Social Media team
Vodafone Evesham
Spoke to two lovely ladies in the shop. They explained everything to myself and my husband about our plans and I'm very happy with their service.
August 7, 2023
Unprompted review
Reply from Vodafone UK - Evesham
Hi Sue,
Thank you for your review. It’s great to hear of your positive experience. If you ever need anything, please reach out to the Social Media team through Facebook http://vodafone.uk/3K1e4GB or Twitter @VodafoneUK.
Thanks,
Vodafone Social Media Team
Speedy delivery
After our phone was delivered they ladies helped me to set everything up. Helpful and polite and speedy service! Happy to stick with Vodafone
August 5, 2023
Unprompted review
Reply from Vodafone UK - Evesham
Hi Alan,
Thank you for your review. If you ever need anything, please reach out to the Social Media team through Facebook http://vodafone.uk/3K1e4GB or Twitter @VodafoneUK.
Thanks,
Vodafone Social Media Team
Excellent customer service!
The member of staff was extremely helpful when choosing a new phone and very patient in explaining its features. She also set up the new phone for me and had a very friendly manner.
July 28, 2023
Unprompted review
Reply from Vodafone UK - Evesham
Hey Rosemary,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.