Vodafone UK - Farnborough Reviews 

235
TrustScore 5 out of 5

4.9

Unit 1 Princes Mead Shopping Centre, GU14 7SL Farnborough, GB


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Rated 5 out of 5 stars

Michal Senior Store Manager of Vodafone FARNBOROUGH Displayed the patience of a saint AND The knowledge of a genius Thank you so much

Company replied

Rated 4 out of 5 stars

Jack was very helpful and answered any questions we had , good customer service

Company replied

Rated 5 out of 5 stars

Hi, I just wanted to leave some positive feedback about the service I received today. The Jack who assisted me was extremely polite, patient, and professional. He explained everything clearly and mad... See more

Company replied

Rated 5 out of 5 stars

Manager Sanjay - amazing got it sorted really quickly and helped me sort everything judgement free and with clear willing to help. Priya on the other hand, profiled me as soon as I walked in. As... See more

Company replied


Company details

  1. Mobile Network Operator
  2. Cell Phone Store
  3. Internet Provider
  4. Phone and Internet Service
  5. Telecommunications Service Provider

About Vodafone UK - Farnborough

Written by the company

Explore the latest technology at Vodafone, where you'll find cutting-edge mobile phones and discover all our best offers and promotions in one place including; Sim Only, Broadband, Tablets, Smart Watches and beyond.
Visit Our Website Help & Support Mobile Phones Sim Only Broadband Tablets & Laptops Smart Watches

Contact info

  • Unit 1 Princes Mead Shopping Centre, GU14 7SL, Farnborough, United Kingdom

4.9

Excellent

TrustScore 5 out of 5

235 reviews

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4.9

All reviews

(235)

42,001 reviews in the last 12 months

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Rated 5 out of 5 stars

Above and Beyond

Michal

Senior Store Manager of Vodafone FARNBOROUGH

Displayed the patience of a saint

AND

The knowledge of a genius

Thank you so much

July 7, 2026
Unprompted review
Vodafone UK - Farnborough logo

Reply from Vodafone UK - Farnborough

Hey Paul,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Amal

Amal
The advisor explained everything to me clearly and excellent service given .

July 7, 2026
Unprompted review
Vodafone UK - Farnborough logo

Reply from Vodafone UK - Farnborough

Hey Janet,

Thanks for the lovely review and fantastic support.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Fantastic help from Rayan

July 4, 2026
Unprompted review
Vodafone UK - Farnborough logo

Reply from Vodafone UK - Farnborough

Hey there,

Thank you for your review. It's always lovely to read such nice feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Jak was really friendly and helped me…

Jak was really friendly and helped me sort out my issue quickly and professionally.

July 2, 2026
Unprompted review
Vodafone UK - Farnborough logo

Reply from Vodafone UK - Farnborough

Hey Pierre,

Thanks for the lovely review and fantastic support.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Very efficient

Amal was very efficient, gave us a lot of information and saved us money on both bills.

July 2, 2026
Unprompted review
Vodafone UK - Farnborough logo

Reply from Vodafone UK - Farnborough

Hey Abigail,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Excellent service

Excellent service

June 16, 2026
Unprompted review
Vodafone UK - Farnborough logo

Reply from Vodafone UK - Farnborough

Hey Edward,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Helpful and insightful

Helpful and insightful, and very informative

June 15, 2026
Unprompted review
Vodafone UK - Farnborough logo

Reply from Vodafone UK - Farnborough

"Hey kimberley,

This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team"

Rated 5 out of 5 stars

Jak was patient in explaining different…

Jak was patient in explaining different deals and searching something that was right for me.

June 13, 2026
Unprompted review
Vodafone UK - Farnborough logo

Reply from Vodafone UK - Farnborough

Hey Jaydene,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Had a great customer service by Amal in…

Had a great customer service by Amal in setting up our home broadband. He explained it very well and was quick and easy. Thank you Amal.

June 12, 2026
Unprompted review
Vodafone UK - Farnborough logo

Reply from Vodafone UK - Farnborough

Hey Tracy,

Thanks for the lovely review and fantastic support for Amal.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Jak has just sat with me throughout the…

Jak has just sat with me throughout the whole data transfer process and has been a massive help!! I would recommend him to everyone that comes to Farnborough

June 12, 2026
Unprompted review
Vodafone UK - Farnborough logo

Reply from Vodafone UK - Farnborough

Hey Susan,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Amal in Farnborough store was fantastic…

Amal in Farnborough store was fantastic and very helpful, saving money not only a new phone but also for my full fibre broadband which ive now switched to Vodafone

June 6, 2026
Unprompted review
Vodafone UK - Farnborough logo

Reply from Vodafone UK - Farnborough

Hey Mark,

Thanks for the lovely review and fantastic support.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Super helpful and so friendly went the…

Super helpful and so friendly went the extra mile to help sort phone aswell as updating my phone contracts.

June 5, 2026
Unprompted review
Vodafone UK - Farnborough logo

Reply from Vodafone UK - Farnborough

Hey Sammy,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Thank you for help me upgrade my number…

Thank you for help me upgrade my number and cancel old contract with tablet. Excelent customer service

May 26, 2026
Unprompted review
Vodafone UK - Farnborough logo

Reply from Vodafone UK - Farnborough

Hey Michael,

Thanks for the lovely review and fantastic support.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Perfect customer service- helped me…

Perfect customer service- helped me to clean the pg9ne from all viruses. Thank you

May 25, 2026
Unprompted review
Vodafone UK - Farnborough logo

Reply from Vodafone UK - Farnborough

Hey Richard,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Great service by Jakub and team9

Great service by Jakub and team

May 22, 2026
Unprompted review
Vodafone UK - Farnborough logo

Reply from Vodafone UK - Farnborough

Hey,

This is really great to hear, thanks for the feedback and support!

If you ever need anything, please reach out to the Social Media team at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Jak was brilliant!

Jak was brilliant today and we’d highly recommend him! Very friendly and chatty and great at sorting our phone plans today.

May 19, 2026
Unprompted review
Vodafone UK - Farnborough logo

Reply from Vodafone UK - Farnborough

Hey,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Excellent

Excellent, seamless experience with Priya.

May 14, 2026
Unprompted review
Vodafone UK - Farnborough logo

Reply from Vodafone UK - Farnborough

Hey NCAL,

Thanks for the lovely review and fantastic support.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Amazing service from sanjay

Amazing service from sanjay. he is an asset to Vodafone team. all the best

May 14, 2026
Unprompted review
Vodafone UK - Farnborough logo

Reply from Vodafone UK - Farnborough

Hey Guy,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

I wish a big thank you for my…

I wish a big thank you for my experience at the shop.
I was seen to by Sanjay, what a nice person, he went out of his way to see to every aspect of what I needed to get my new phone.
He is a positive way of dealing with any query
Please thank him for me.
Kind Regards
Antonio Quintal

April 25, 2026
Unprompted review
Vodafone UK - Farnborough logo

Reply from Vodafone UK - Farnborough

Hey Antonio,

Thanks for the lovely review and fantastic support for Sanjay.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Kimberley is the reason we love…

Kimberley is the reason we love Vodafone.

Absolute credit to Vodafone

April 26, 2026
Unprompted review
Vodafone UK - Farnborough logo

Reply from Vodafone UK - Farnborough

Hey Jill,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

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