Vodafone UK - Harlow Broadwalk Reviews 

191
TrustScore 5 out of 5

4.8

33 Broadwalk, CM20 1JF Harlow, GB


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Rated 5 out of 5 stars

I would like to say a big thank to Amar (Branch Manager) for the great shopping experience I received at Vodafone. He has great customer service skills, very polite, knowledgeable, friendly and very... See more

Company replied

Rated 5 out of 5 stars

Went to store Amar was excellent, Nothing was any trouble, quick service and met all requirements. Would recommend.

Company replied

Rated 5 out of 5 stars

Amar was extremely helpful in finding me a great deal with Vodafone, converting several family pay-as-you-go lines into contract plans and helping me save a significant amount of money each month.... See more

Company replied

Rated 5 out of 5 stars

Went in for an upgrade on my phone 20 Jan 24 (Harlow Store) Served by Lloyd. Amazing service provided. Went through all the requirements I needed for my next phone/tariff. Didn't just try to sell me a... See more

Company replied


Company details

  1. Mobile Network Operator
  2. Cell Phone Store
  3. Internet Provider
  4. Phone and Internet Service
  5. Telecommunications Service Provider

About Vodafone UK - Harlow Broadwalk

Written by the company

Explore the latest technology at Vodafone, where you'll find cutting-edge mobile phones and discover all our best offers and promotions in one place including; Sim Only, Broadband, Tablets, Smart Watches and beyond.
Visit Our Website Help & Support Mobile Phones Sim Only Broadband Tablets & Laptops Smart Watches

Contact info

  • 33 Broadwalk, CM20 1JF, Harlow, United Kingdom

4.8

Excellent

TrustScore 5 out of 5

191 reviews

5-star
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1-star

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4.8

All reviews

(191)

40,846 reviews in the last 12 months

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Rated 5 out of 5 stars

I would like to say a big thank you for…

I would like to say a big thank to Amar (Branch Manager) for the great shopping experience I received at Vodafone. He has great customer service skills, very polite, knowledgeable, friendly and very professional.

He provided me the right product and information, making sure I understood everything. I would definitely recommend him, once again thank you for your service.

August 8, 2026
Unprompted review
Vodafone UK - Harlow Broadwalk logo

Reply from Vodafone UK - Harlow Broadwalk

Hey Ziafat,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Went to store amar was excellent

Went to store Amar was excellent,
Nothing was any trouble, quick service and met all requirements. Would recommend.

August 5, 2026
Unprompted review
Vodafone UK - Harlow Broadwalk logo

Reply from Vodafone UK - Harlow Broadwalk

Hi Cheryl, thank you so much for your wonderful review and the amazing support you’ve shown for Amar, it truly means a lot to us! If there's ever anything you need, please don't hesitate to reach out to our Social Media team.

You can find us on Facebook at vodafone.uk/2Fpnah2 or at vodafone.uk/3LXh2xl. We're always here for you!

Thanks again,
Vodafone social media Team

Rated 5 out of 5 stars

Thanks Amar very helpul

July 31, 2026
Unprompted review
Vodafone UK - Harlow Broadwalk logo

Reply from Vodafone UK - Harlow Broadwalk

Hey Brian,

Thanks for the lovely review and fantastic support.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Came to the store was helped by Amar

Came to the store was helped by Amar, he took the time to fix my issue, always helpful team

July 28, 2026
Unprompted review
Vodafone UK - Harlow Broadwalk logo

Reply from Vodafone UK - Harlow Broadwalk

Hey Jill,

Thanks for the lovely review and fantastic support for Amar.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 via Instagram at https://ig.me/m/vodafone


Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Amar was extremely helpful

Amar was extremely helpful, very effıcıent amd friendly

July 28, 2026
Unprompted review
Vodafone UK - Harlow Broadwalk logo

Reply from Vodafone UK - Harlow Broadwalk

Hey Saziye,

Thanks for the lovely review and fantastic support for Amar. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 4 out of 5 stars

TL:DR staff good, id check process irritating.

Manish was excellent and patient even when the required administrative hoops became annoying for me.
TL:DR staff good, id check process irritating.

July 19, 2026
Unprompted review
Vodafone UK - Harlow Broadwalk logo

Reply from Vodafone UK - Harlow Broadwalk

Hey Benny,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Amar was very helpful,fixed ny issue…

Amar was very helpful,fixed ny issue great service

July 14, 2026
Unprompted review
Vodafone UK - Harlow Broadwalk logo

Reply from Vodafone UK - Harlow Broadwalk

Hey Fran,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Came in to upgrade my phone and…

Came in to upgrade my phone and received exceptional service from a gentleman called A-mar. A-mar assisted me in getting a brand new handheld and I also managed to get a tablet and broadband on a discounted deal.

July 1, 2026
Unprompted review
Vodafone UK - Harlow Broadwalk logo

Reply from Vodafone UK - Harlow Broadwalk

Hey Saif,

Thanks for the lovely review and fantastic support for A-mar.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Amar always very helpful thank you

July 1, 2026
Unprompted review
Vodafone UK - Harlow Broadwalk logo

Reply from Vodafone UK - Harlow Broadwalk

Hey Nouman,

Thanks for the lovely review and fantastic support for Amar.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Amar very helpful excellent service…

Amar very helpful excellent service always

July 1, 2026
Unprompted review
Vodafone UK - Harlow Broadwalk logo

Reply from Vodafone UK - Harlow Broadwalk

Hey Khalid,

Thanks for the lovely review and fantastic support for Amar.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 via Instagram at https://ig.me/m/vodafone



Thanks again,

Vodafone Social Media Team

Rated 1 out of 5 stars

Extremely rude and disrespectful…

Extremely rude and disrespectful manager at the store. I wouldn’t recommend anyone to have Vodafone. Disappointed about their services

June 24, 2026
Unprompted review
Vodafone UK - Harlow Broadwalk logo

Reply from Vodafone UK - Harlow Broadwalk

Hey Semra I'm sorry to hear that you're unhappy with the customer support, this isn't the level of service that we aim to provide. If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via X at http://vodafone.uk/3LXh2xl

Thanks,
Vodafone Social Media Team

Rated 5 out of 5 stars

Amat sorted out my phone efficiently so…

Amat sorted out my phone efficiently so that I can use it abroad

June 6, 2026
Unprompted review
Vodafone UK - Harlow Broadwalk logo

Reply from Vodafone UK - Harlow Broadwalk

Hey,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 and Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Thanks to Amar

June 5, 2026
Unprompted review
Vodafone UK - Harlow Broadwalk logo

Reply from Vodafone UK - Harlow Broadwalk

Hey,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 and Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Amar was extremely helpful in finding…

Amar was extremely helpful in finding me a great deal with Vodafone, converting several family pay-as-you-go lines into contract plans and helping me save a significant amount of money each month.

He took the time to explain everything clearly and thoroughly, breaking down the options in a way that was easy to understand. His knowledge, patience, and excellent customer service made the whole process straightforward and stress-free.

Thank you, Amar, for all your help and for going the extra mile to ensure we got the best deal possible. It is very much appreciated.

June 4, 2026
Unprompted review
Vodafone UK - Harlow Broadwalk logo

Reply from Vodafone UK - Harlow Broadwalk

Hey Imran,

Thanks for the lovely review and fantastic support for Amar.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via X at http://vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Thanks Amar

June 2, 2026
Unprompted review
Vodafone UK - Harlow Broadwalk logo

Reply from Vodafone UK - Harlow Broadwalk

Hey Kathy,

Thanks for the lovely review and fantastic support for Amar.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Amar helped me thanks

Amar helped me thanks

June 2, 2026
Unprompted review
Vodafone UK - Harlow Broadwalk logo

Reply from Vodafone UK - Harlow Broadwalk

Hey Alan,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Amar excellent

Amar excellent

May 5, 2026
Unprompted review
Vodafone UK - Harlow Broadwalk logo

Reply from Vodafone UK - Harlow Broadwalk

Hey Huseyin,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Came in today and saw Amar and he is…

Came in today and saw Amar and he is absolutely brilliant. Very friendly and helpful and sorted my issue out within minutes. Highly recommend

May 5, 2026
Unprompted review
Vodafone UK - Harlow Broadwalk logo

Reply from Vodafone UK - Harlow Broadwalk

Hey Suzanne,

Thanks for the lovely review and fantastic support for Amar.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Went to the store Amar helped me…

Went to the store Amar helped me upgrade my phone thank you was excellent

May 2, 2026
Unprompted review
Vodafone UK - Harlow Broadwalk logo

Reply from Vodafone UK - Harlow Broadwalk

Hey Niamh,
I'm glad to hear that the store agents were able to resolve the issue. Thank you for the wonderful review and the fantastic support for Amar.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Thanks to Amar great deal

Thanks to Amar great deal

May 2, 2026
Unprompted review
Vodafone UK - Harlow Broadwalk logo

Reply from Vodafone UK - Harlow Broadwalk

Hey,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 and Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

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