Vodafone UK - Harrow St Anns Road Reviews 

271
TrustScore 4.5 out of 5

4.7

46 St Anne's Road, HA1 1LA HARROW, GB


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Rated 5 out of 5 stars

I had a really frustrating experience with the online team, who completely messed up my order and sent me from branch to branch trying to get it resolved. By the time I reached the Harrow store... See more

Company replied

Rated 5 out of 5 stars

SAACHIKA harrow branch Amazing customer service So patient Helpful Helped us with so many services than ever been helped before from anyone at Vodafone. Ajay the store manager was supportive... See more

Company replied

Rated 5 out of 5 stars

Thank you so much for your help today Mel. Recovering my daughter’s phone and upgrading my phone. Friendly, efficient and very reassuring throughout!

Company replied

Rated 5 out of 5 stars

Amazing love visiting this store, have completed few upgrades and family plan all done by my man sha, amazing patient fella who has great energy and pleasure to deal with. Any issue or any question I... See more

Company replied


Company details

  1. Mobile Network Operator
  2. Cell Phone Store
  3. Internet Provider
  4. Phone and Internet Service
  5. Telecommunications Service Provider

About Vodafone UK - Harrow St Anns Road

Written by the company

Explore the latest technology at Vodafone, where you'll find cutting-edge mobile phones and discover all our best offers and promotions in one place including; Sim Only, Broadband, Tablets, Smart Watches and beyond.
Visit Our Website Help & Support Mobile Phones Sim Only Broadband Tablets & Laptops Smart Watches

Contact info

  • 46 St Anne's Road, HA1 1LA, HARROW, United Kingdom

4.7

Excellent

TrustScore 4.5 out of 5

271 reviews

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4.7

All reviews

(271)

40,947 reviews in the last 12 months

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Rated 5 out of 5 stars

Great service at Harrow branch Vodafone…

Great service at Harrow branch Vodafone by Abijith and his colleague.
Thank you so much.

May 28, 2025
Unprompted review
Vodafone UK - Harrow St Anns Road logo

Reply from Vodafone UK - Harrow St Anns Road

Hi Khato. Thank you for your review. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Subi Best Customer service

Subi best customer service

May 25, 2025
Unprompted review
Vodafone UK - Harrow St Anns Road logo

Reply from Vodafone UK - Harrow St Anns Road

Hey Dany,

Thank you for your review. It's always lovely to read such nice feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

I went into Vodafone Harrow today the…

I went into Vodafone Harrow today the 14th of may, and got served by a gentleman called Aj to purchase a new phone, because I lost my previous one, he was so helpful and caring, I'm very pleased with the service.
Laurence roe

May 14, 2025
Unprompted review
Vodafone UK - Harrow St Anns Road logo

Reply from Vodafone UK - Harrow St Anns Road

Hey Laurence,

This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

One of the finest experience I had with…

One of the finest experience I had with Abhijith very polite and knowledgeable person, he helped me through my multiple issues and resolve each and every issues great one from him.

May 7, 2025
Unprompted review
Vodafone UK - Harrow St Anns Road logo

Reply from Vodafone UK - Harrow St Anns Road

Hey Harsh,
 
This is fantastic to hear! We really appreciate the feedback.
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Ioana of Vodafone Harrow is really a…

Ioana of Vodafone Harrow is really a professional.
She’s been extremely helpful in getting me a new contract and a new phone.

April 30, 2025
Unprompted review
Vodafone UK - Harrow St Anns Road logo

Reply from Vodafone UK - Harrow St Anns Road

Hey Tino,

Thanks for the lovely review and fantastic support for Ioana. It's always great to read such nice feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 4 out of 5 stars

Friendly welcoming and help and tool…

Friendly welcoming and help and tool time to explained well

April 12, 2025
Unprompted review
Vodafone UK - Harrow St Anns Road logo

Reply from Vodafone UK - Harrow St Anns Road

Hey Zelon,
 
This is fantastic to hear! We really appreciate the feedback.
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Vibel

Vibel, the associate was extremely patient and courteous. He explained my options and the upgrade.

April 12, 2025
Unprompted review
Vodafone UK - Harrow St Anns Road logo

Reply from Vodafone UK - Harrow St Anns Road

Hey Janet,

Thanks for the lovely review and fantastic support for Vibel.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Gabby was fantastic

Gabby was fantastic

I got a new phone upgrade and she helped me through the process. It was simple and well outlined. Very happy with it all

April 11, 2025
Unprompted review
Vodafone UK - Harrow St Anns Road logo

Reply from Vodafone UK - Harrow St Anns Road

Hey John,
 
This is really lovely to hear, thanks for the review!
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Hes the man!!!

Hes the man!!!! Top service top guy!!

April 5, 2025
Unprompted review
Vodafone UK - Harrow St Anns Road logo

Reply from Vodafone UK - Harrow St Anns Road

Hey Mason,
 
This is fantastic to hear! We really appreciate the feedback.
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Vipul was very understanding and…

Vipul was very understanding and helpful in addressing my issue.

April 4, 2025
Unprompted review
Vodafone UK - Harrow St Anns Road logo

Reply from Vodafone UK - Harrow St Anns Road

Hi Horace,

We really appreciate your wonderful review and the amazing support for Vipul.

If you ever need assistance, feel free to contact our Social Media team on Facebook at vodafone.uk/2Fpnah2 or on X at vodafone.uk/3LXh2xl.

Thank you,
Vodafone Social Media Team

Rated 5 out of 5 stars

Ioano was gave me a great customer…

Ioano was gave me a great customer service and she is elegant and professional

March 26, 2025
Unprompted review
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Reply from Vodafone UK - Harrow St Anns Road

Hey Sade, thanks for you lovely review of Ioana and the awesome service she provided today ☺️
Thanks again, The Vodafone Social Media Team

Rated 5 out of 5 stars

I was extremely satisfied with how I…

I was extremely satisfied with how I was treated by Ioana and all the services she presented to me!

March 22, 2025
Unprompted review
Vodafone UK - Harrow St Anns Road logo

Reply from Vodafone UK - Harrow St Anns Road

Hello Vasi,

This is fantastic to hear! Thanks for the review.

If you need help in the future, feel free to reach out to us via Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

In the harrow on the hill Vodafone…

In the harrow on the hill Vodafone store ms. Subi is given the best customer service. I recommends and appreciate the way she helped us. Thank you so much 😊.

March 22, 2025
Unprompted review
Vodafone UK - Harrow St Anns Road logo

Reply from Vodafone UK - Harrow St Anns Road

Hello Milan,

It's always our aim to provide a helpful service, so it's great to hear that Subi delivered! We really appreciate you taking the time to leave feedback on your recent experience.

If you need help in the future, feel free to reach out to us via Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Best customer service so far

Hi, so just had a great experience with Ms. Subi after my three, four visits in the same store. The way she explained every single thing and as well have a diverse product and package knowledge and delivers each of my single questions in such a smooth way. Nevertheless, the less the way she greets and way of speaking all was satisfying and great.
Thanks!

March 18, 2025
Unprompted review
Vodafone UK - Harrow St Anns Road logo

Reply from Vodafone UK - Harrow St Anns Road

Hello Muzammil,

Thanks for your review. It's always lovely to read great feedback, and we're glad you had a positive experience.

If you need help in the future, feel free to reach out to us via Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

I had a wonderful experience with…

I had a wonderful experience with Vodafone thanks to Subi! She was incredibly kind, patient, and helpful in resolving my issue. She took the time to explain everything clearly and ensured that my concern was fully addressed. Her professionalism and friendly attitude made the whole process smooth and hassle-free. Excellent customer service like this makes a huge difference! Thank you, Subi, for your support!

March 16, 2025
Unprompted review
Vodafone UK - Harrow St Anns Road logo

Reply from Vodafone UK - Harrow St Anns Road

Hi Lakshmi.

It's great to hear your feedback, thank you for reviewing.

If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone

Thanks, Vodafone Social Media Team

Rated 5 out of 5 stars

Amazing service the gentleman went…

Amazing service the gentleman went above and beyond to help my elderly parents set up their phone. He was patient and polite and I was very grateful for his help.

March 13, 2025
Unprompted review
Vodafone UK - Harrow St Anns Road logo

Reply from Vodafone UK - Harrow St Anns Road

Hi Suzanne.

It's great to hear your feedback, thank you for reviewing.

If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone

Thanks, Vodafone Social Media Team

Rated 5 out of 5 stars

It was wonderful experience and service…

It was wonderful experience and service was nice and most important SUBI MAM she was very polite and nice and she gave appropriate advise which is very useful for us
Once again thank you very much SUBI MAM

March 12, 2025
Unprompted review
Vodafone UK - Harrow St Anns Road logo

Reply from Vodafone UK - Harrow St Anns Road

Hi Shivani,

We’re grateful for your fantastic feedback for Subi, thank you! If you ever need help again, don't hesitate to pop our team a message on:

Facebook - vodafone.uk/3lCYUxW
X (formally Twitter) - vodafone.uk/3LXh2xl
Instagram - https://ig.me/m/vodafone

Thanks, Vodafone Social Media Team

Rated 5 out of 5 stars

I was greaful with communication and…

I was greaful with communication and very kind person. Thank you very much SUBI.

March 12, 2025
Unprompted review
Vodafone UK - Harrow St Anns Road logo

Reply from Vodafone UK - Harrow St Anns Road

Hi Vivek,

Your positive feedback for Vivek is really appreciated, thank you! If you ever need help again, don't hesitate to pop our team a message on:

Facebook - vodafone.uk/3lCYUxW
X (formally Twitter) - vodafone.uk/3LXh2xl
Instagram - https://ig.me/m/vodafone

Thanks, Vodafone Social Media Team

Rated 5 out of 5 stars

Excellent service

Excellent service - highly recommended! We have had real difficulties with accessing WiFi since we moved home. We are not the most technically savvy either so when we met Subi in Harrow, our hearts leaped for joy. She was so warm, friendly, patient, and efficient. She sorted out our access and the WiFi connection is much stronger than the one we had before. Thank you so much, Subi. We are so grateful for your support.

March 9, 2025
Unprompted review
Vodafone UK - Harrow St Anns Road logo

Reply from Vodafone UK - Harrow St Anns Road

Thank you for your support and review. It's always lovely to read such nice feedback.

Thanks again,
Vodafone Social Media Team

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