I had a really frustrating experience with the online team, who completely messed up my order and sent me from branch to branch trying to get it resolved. By the time I reached the Harrow store... See more
Company replied
46 St Anne's Road, HA1 1LA HARROW, GB
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I had a really frustrating experience with the online team, who completely messed up my order and sent me from branch to branch trying to get it resolved. By the time I reached the Harrow store... See more
Company replied
SAACHIKA harrow branch Amazing customer service So patient Helpful Helped us with so many services than ever been helped before from anyone at Vodafone. Ajay the store manager was supportive... See more
Company replied
Thank you so much for your help today Mel. Recovering my daughter’s phone and upgrading my phone. Friendly, efficient and very reassuring throughout!
Company replied
Amazing love visiting this store, have completed few upgrades and family plan all done by my man sha, amazing patient fella who has great energy and pleasure to deal with. Any issue or any question I... See more
Company replied
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46 St Anne's Road, HA1 1LA, HARROW, United Kingdom
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Great service at Harrow branch Vodafone by Abijith and his colleague.
Thank you so much.

Reply from Vodafone UK - Harrow St Anns Road

Reply from Vodafone UK - Harrow St Anns Road
I went into Vodafone Harrow today the 14th of may, and got served by a gentleman called Aj to purchase a new phone, because I lost my previous one, he was so helpful and caring, I'm very pleased with the service.
Laurence roe

Reply from Vodafone UK - Harrow St Anns Road
One of the finest experience I had with Abhijith very polite and knowledgeable person, he helped me through my multiple issues and resolve each and every issues great one from him.

Reply from Vodafone UK - Harrow St Anns Road
Ioana of Vodafone Harrow is really a professional.
She’s been extremely helpful in getting me a new contract and a new phone.

Reply from Vodafone UK - Harrow St Anns Road
Friendly welcoming and help and tool time to explained well

Reply from Vodafone UK - Harrow St Anns Road
Vibel, the associate was extremely patient and courteous. He explained my options and the upgrade.

Reply from Vodafone UK - Harrow St Anns Road
Gabby was fantastic
I got a new phone upgrade and she helped me through the process. It was simple and well outlined. Very happy with it all

Reply from Vodafone UK - Harrow St Anns Road

Reply from Vodafone UK - Harrow St Anns Road
Vipul was very understanding and helpful in addressing my issue.

Reply from Vodafone UK - Harrow St Anns Road
Ioano was gave me a great customer service and she is elegant and professional

Reply from Vodafone UK - Harrow St Anns Road
I was extremely satisfied with how I was treated by Ioana and all the services she presented to me!

Reply from Vodafone UK - Harrow St Anns Road
In the harrow on the hill Vodafone store ms. Subi is given the best customer service. I recommends and appreciate the way she helped us. Thank you so much 😊.

Reply from Vodafone UK - Harrow St Anns Road
Hi, so just had a great experience with Ms. Subi after my three, four visits in the same store. The way she explained every single thing and as well have a diverse product and package knowledge and delivers each of my single questions in such a smooth way. Nevertheless, the less the way she greets and way of speaking all was satisfying and great.
Thanks!

Reply from Vodafone UK - Harrow St Anns Road
I had a wonderful experience with Vodafone thanks to Subi! She was incredibly kind, patient, and helpful in resolving my issue. She took the time to explain everything clearly and ensured that my concern was fully addressed. Her professionalism and friendly attitude made the whole process smooth and hassle-free. Excellent customer service like this makes a huge difference! Thank you, Subi, for your support!

Reply from Vodafone UK - Harrow St Anns Road
The best person And she was Help me a lot End quickly thanks SUBI TOP WOMEN .

Reply from Vodafone UK - Harrow St Anns Road
Amazing service the gentleman went above and beyond to help my elderly parents set up their phone. He was patient and polite and I was very grateful for his help.

Reply from Vodafone UK - Harrow St Anns Road
It was wonderful experience and service was nice and most important SUBI MAM she was very polite and nice and she gave appropriate advise which is very useful for us
Once again thank you very much SUBI MAM

Reply from Vodafone UK - Harrow St Anns Road
I was greaful with communication and very kind person. Thank you very much SUBI.

Reply from Vodafone UK - Harrow St Anns Road
Excellent service - highly recommended! We have had real difficulties with accessing WiFi since we moved home. We are not the most technically savvy either so when we met Subi in Harrow, our hearts leaped for joy. She was so warm, friendly, patient, and efficient. She sorted out our access and the WiFi connection is much stronger than the one we had before. Thank you so much, Subi. We are so grateful for your support.

Reply from Vodafone UK - Harrow St Anns Road
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