I had a really frustrating experience with the online team, who completely messed up my order and sent me from branch to branch trying to get it resolved. By the time I reached the Harrow store... See more
Company replied
46 St Anne's Road, HA1 1LA HARROW, GB
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I had a really frustrating experience with the online team, who completely messed up my order and sent me from branch to branch trying to get it resolved. By the time I reached the Harrow store... See more
Company replied
SAACHIKA harrow branch Amazing customer service So patient Helpful Helped us with so many services than ever been helped before from anyone at Vodafone. Ajay the store manager was supportive... See more
Company replied
Amazing love visiting this store, have completed few upgrades and family plan all done by my man sha, amazing patient fella who has great energy and pleasure to deal with. Any issue or any question I... See more
Company replied
Vodafone has always been on the top of the game. However, the staff has made the whole experience completely worthwhile. The Assistant Store Manager Mrs Hafsa has been absolutely helpful and has provi... See more
Company replied
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46 St Anne's Road, HA1 1LA, HARROW, United Kingdom
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Sach has been very helpful and kind throughout the whole process of getting my new phone

Reply from Vodafone UK - Harrow St Anns Road
A great coustmer Service experienced. Excellent Team! Gabrielle she really made the day:)

Reply from Vodafone UK - Harrow St Anns Road
Ioana gave me an excellent service, I had everything, thank you for the patience help and support.
Helped with my current query and set up a new account.
Great staff. 5 stars

Reply from Vodafone UK - Harrow St Anns Road
Thank you for the help and all information that was given in store by Ioana, she helped me with a new Wifi connection and an additional line with a very good deal. Thank you for great service

Reply from Vodafone UK - Harrow St Anns Road

Reply from Vodafone UK - Harrow St Anns Road

Reply from Vodafone UK - Harrow St Anns Road
Thank you Abi for your service provided. I have bought a mobile WiFi router.
Abi was friendly and supportive, explained all the details and helped to choose the best option.

Reply from Vodafone UK - Harrow St Anns Road
Ilona was really helpful and gave us great advice. Helping sort thorough a swathe of information to reduce our costs and reset our plan - thank you

Reply from Vodafone UK - Harrow St Anns Road
had a fantastic experience at the store. Abijith was incredibly helpful and made everything easy to understand. excellent customer service

Reply from Vodafone UK - Harrow St Anns Road
Thank you so much Ioana for your support and help. You help me a lot. Nice friendly staff. Once again thanks!

Reply from Vodafone UK - Harrow St Anns Road
Tamiah has been so sweet, professional and kind.

Reply from Vodafone UK - Harrow St Anns Road
ioana was very helpfull it was very FOR my dad to Comunicate with her much help.

Reply from Vodafone UK - Harrow St Anns Road
Good 👍 I got Good customer service from Deena in Vodafone store harrow center branch

Reply from Vodafone UK - Harrow St Anns Road
I only ever saw John in the store. As he is no longer there I will not go into the store again. The staff in the store now does not want to help older people.

Reply from Vodafone UK - Harrow St Anns Road
Excellent customer service, treated with respect, positively & all my questions answered. Also, very important the smile of the staff which made me feel comfortable.

Reply from Vodafone UK - Harrow St Anns Road
Saachika in Harrow shop was extremely helpful! Spent nearly 2 hours sorting out my SIM.. with success!! very friendly and professional!

Reply from Vodafone UK - Harrow St Anns Road
Ioana was outstanding patient kind and super helpful in an emergency situation
Shes brilliant

Reply from Vodafone UK - Harrow St Anns Road
Had the best customer experience with Kanchi. Would recommend to my friends and family

Reply from Vodafone UK - Harrow St Anns Road
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