Vodafone UK - Huntingdon Reviews 

199
TrustScore 5 out of 5

4.9

1C (Unit 5),St Benedicts Court, PE29 3PN Huntingdon, GB


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Rated 5 out of 5 stars

I will like to thank Jack and Oliver for their wonderful service. I am very grateful for their customer service and thankful I switched over to Vodafone.

Company replied

Rated 5 out of 5 stars

I received a warm welcome on entering the store. Staff are very well informed about all products and airtime packages so could answer all questions I had. Jack C processed my application for a Google... See more

Company replied

Rated 5 out of 5 stars

I was not confident in changing the sim over to my new phone. I went into the store in Huntingdon and Hakim was so helpful and got my new phone up and running

Company replied

Rated 5 out of 5 stars

Shamina provided outstanding customer service and made the entire process so smooth, given the situation of having my phone stolen. She provided step by step updates of everything that she was doing a... See more

Company replied


Company details

  1. Mobile Network Operator
  2. Cell Phone Store
  3. Internet Provider
  4. Phone and Internet Service
  5. Telecommunications Service Provider

About Vodafone UK - Huntingdon

Written by the company

Explore the latest technology at Vodafone, where you'll find cutting-edge mobile phones and discover all our best offers and promotions in one place including; Sim Only, Broadband, Tablets, Smart Watches and beyond.
Visit Our Website Help & Support Mobile Phones Sim Only Broadband Tablets & Laptops Smart Watches

Contact info

  • 1C (Unit 5),St Benedicts Court, PE29 3PN, Huntingdon, United Kingdom

4.9

Excellent

TrustScore 5 out of 5

199 reviews

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4.9

All reviews

(199)

42,916 reviews in the last 12 months

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Rated 5 out of 5 stars

Jack C was very helpful

Jack C was so helpful and friendly. Great service!

September 13, 2025
Unprompted review
Vodafone UK - Huntingdon logo

Reply from Vodafone UK - Huntingdon

Thank you for your fantastic feedback and we're thrilled to hear the support you experienced!

Thanks,
Vodafone Social Media Team

Rated 5 out of 5 stars

She done with ease I think it was…

She done with ease I think it was Shamima

September 11, 2025
Unprompted review
Vodafone UK - Huntingdon logo

Reply from Vodafone UK - Huntingdon

We're happy to hear that you had such a positive experience and appreciate you sharing your fantastic feedback with us.

Thanks,
Vodafone Social Media Team

Rated 5 out of 5 stars

Very very good service from Shamima

Very very good service from Shamima. Pleasant very knowledgeable and professional. Nothing too much trouble.

September 11, 2025
Unprompted review
Vodafone UK - Huntingdon logo

Reply from Vodafone UK - Huntingdon

We're happy to hear that you had such a positive experience and appreciate you sharing your fantastic feedback with us.

Thanks,
Vodafone Social Media Team

Rated 5 out of 5 stars

Thank you Shamima!

Shamima was both very professional and most helpful. She guided me towards the best upgrade package to suit my needs, taking into account my limited budget. She compensated for my lack of technical knowledge which meant I left the shop a very satisfied Vodafone customer.

August 22, 2025
Unprompted review
Vodafone UK - Huntingdon logo

Reply from Vodafone UK - Huntingdon

We're happy to hear that you had such a positive experience and appreciate you sharing your fantastic feedback with us. We are so glad we could assist you!
Vodafone Social Media Team

Rated 5 out of 5 stars

Jack c helped me out very well

I got good help from Jack C

August 20, 2025
Unprompted review
Vodafone UK - Huntingdon logo

Reply from Vodafone UK - Huntingdon

Hey Lakkana,

Thank you for your review. It's always lovely to read such nice feedback.
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Very helpful

Very helpful. Staff were very helpful, Shamima especially. Knowledge and understanding. New handset ordered and new phone plan in place.

August 19, 2025
Unprompted review
Vodafone UK - Huntingdon logo

Reply from Vodafone UK - Huntingdon

We're so happy to hear that you received such great support! We appreciate you taking the time to leave us this lovely review.

Thanks,
Vodafone Social Media Team

Rated 5 out of 5 stars

Incredible Customer Service / Experience.

Hakim couldn’t have been more helpful. Clearly experienced and knowledgeable, all my questions were answered in an easy-to-understand, kind manner. Could not recommend enough!

August 13, 2025
Unprompted review
Vodafone UK - Huntingdon logo

Reply from Vodafone UK - Huntingdon

Hey there,
 
This is fantastic to hear! We really appreciate the feedback.
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Shamina, and absolute professional

Shamina was very professional, friendly and worked quickly to find the best deal for me

August 12, 2025
Unprompted review
Vodafone UK - Huntingdon logo

Reply from Vodafone UK - Huntingdon

Hey John, ​

Thanks for the lovely review and fantastic support for Shamina. ​

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl​

Thanks again, ​

Vodafone Social Media Team

Rated 5 out of 5 stars

Myself and my husband needed new…

Myself and my husband needed new phones, so visited the Vodafone shop in Huntingdon to see what was available. The Manager Hakim who dealt with our requests was very welcoming and pleasant. My husband had a idea on what phone he wanted, but I wasn't sure what phone I wanted. The Manager recommended a phone and asked me to check the phone out to see if I was happy with the phone, which I was very happy. He also broke down the cost of how much we would pay for the phone a month. He also provided the plan that would be included with both of the phones. We both were very happy with the service and was very excited once we received our new phones. The manager provided assistance with setting up and transferring our data from our current phones to our new phones.

August 6, 2025
Unprompted review
Vodafone UK - Huntingdon logo

Reply from Vodafone UK - Huntingdon

Hey,

Thanks for the lovely review and fantastic support.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via X at http://vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Hakim was very professional and…

Hakim was very professional and knowledgeable. He took his time and was very helpful.

August 5, 2025
Unprompted review
Vodafone UK - Huntingdon logo

Reply from Vodafone UK - Huntingdon

Hey Zeynep,

Thanks for the lovely review and fantastic support for Hakim.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

I was served by Hakim who was extremely…

I was served by Hakim who was extremely helpful

August 5, 2025
Unprompted review
Vodafone UK - Huntingdon logo

Reply from Vodafone UK - Huntingdon

Hey John,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via X at http://vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Excellent service to recover phone…

Excellent service to recover phone after a lock up. Hakim and Jack D were superb.

July 21, 2025
Unprompted review
Vodafone UK - Huntingdon logo

Reply from Vodafone UK - Huntingdon

Hey Trevor,

Thanks for the lovely review and fantastic support for Hakim and Jack D.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Hakim was very helpful and informative

Hakim was very helpful and informative

July 19, 2025
Unprompted review
Vodafone UK - Huntingdon logo

Reply from Vodafone UK - Huntingdon

Hi Chris,
Thanks for the great feedback and for supporting Hakim.
Need help? Contact us anytime:
Facebook: https://vodafone.uk/2Fpnah2
X: https://vodafone.uk/3LXh2xl
Vodafone Social Media Team

Rated 5 out of 5 stars

Shamima and the Vodafone team were…

Shamima and the Vodafone team were extremely helpful in my family’s complicated situation having just moved to the UK from the USA. We were able to get onto new cell phone plans that worked for our family, which we sincerely appreciate.

July 15, 2025
Unprompted review
Vodafone UK - Huntingdon logo

Reply from Vodafone UK - Huntingdon

Hey Taylor,

Thank you for your review. It's always lovely to read such nice feedback.
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Staff member Shamima was extra helpful…

Staff member Shamima was extra helpful and a credit to find someone with excellent customer service and PR beyond the normal sell only. valuable person to employ.

July 10, 2025
Unprompted review
Vodafone UK - Huntingdon logo

Reply from Vodafone UK - Huntingdon

Hey Steve,

Thanks for the lovely review and fantastic support for Shamima.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

I hate updating phone / contracts etc…

I hate updating phone / contracts etc and was very vocal about this when going into store! Shamima was just brilliant, patient, knowledgeable and understanding she was exactly who I needed Infront of me!
I had to come back to store to complete over the next few days, the staff I encountered Jack D and Hakim alongside Shamima were just excellent 👍

July 1, 2025
Unprompted review
Vodafone UK - Huntingdon logo

Reply from Vodafone UK - Huntingdon

Hey Tina,

Thank you for the wonderful review. It's a pleasure to receive such kind comments about Shamima.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Was happy with shamima

Was happy with shamima, she was very much helpful

July 1, 2025
Unprompted review
Vodafone UK - Huntingdon logo

Reply from Vodafone UK - Huntingdon

Hey Panashe,
 
This is fantastic to hear! We really appreciate the feedback.
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Upgrade

Jack C at the Huntingdon Vodafone shop was our advisor today.I required a new phone and was shown the best for my requirements and budget. As an older customer not very phone savvy, I was treated with respect and patiently explained everything in an easy to understand way. I would definitely recommend the service I had from Jack C and give him and the shop 10+

June 6, 2025
Unprompted review
Vodafone UK - Huntingdon logo

Reply from Vodafone UK - Huntingdon

Hi Vivienne, we are pleased to hear about your fantastic recent experience. It's great to hear Jack C was helpful, supported your understanding and delivered an excellent service. Thank you for your 5 star feedback.

Thanks,
Vodafone Social Media Team

Rated 5 out of 5 stars

Good service and shopping experience

Shamina was very thorough, patient and easy to talk with. All the details of my purchase and new contract were explained clearly. A pleasure to be served by her

June 5, 2025
Unprompted review
Vodafone UK - Huntingdon logo

Reply from Vodafone UK - Huntingdon

We appreciate your kind words and are happy to hear that you had a positive experience.

If you need anything, please reach out to our Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl.

Thanks again,
Vodafone Social Media Team

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