I will like to thank Jack and Oliver for their wonderful service. I am very grateful for their customer service and thankful I switched over to Vodafone.
Company replied
1C (Unit 5),St Benedicts Court, PE29 3PN Huntingdon, GB
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I will like to thank Jack and Oliver for their wonderful service. I am very grateful for their customer service and thankful I switched over to Vodafone.
Company replied
I received a warm welcome on entering the store. Staff are very well informed about all products and airtime packages so could answer all questions I had. Jack C processed my application for a Google... See more
Company replied
I was not confident in changing the sim over to my new phone. I went into the store in Huntingdon and Hakim was so helpful and got my new phone up and running
Company replied
Shamina provided outstanding customer service and made the entire process so smooth, given the situation of having my phone stolen. She provided step by step updates of everything that she was doing a... See more
Company replied
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1C (Unit 5),St Benedicts Court, PE29 3PN, Huntingdon, United Kingdom
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Jack C was so helpful and friendly. Great service!

Reply from Vodafone UK - Huntingdon
She done with ease I think it was Shamima

Reply from Vodafone UK - Huntingdon
Very very good service from Shamima. Pleasant very knowledgeable and professional. Nothing too much trouble.

Reply from Vodafone UK - Huntingdon

Reply from Vodafone UK - Huntingdon
Shamima was both very professional and most helpful. She guided me towards the best upgrade package to suit my needs, taking into account my limited budget. She compensated for my lack of technical knowledge which meant I left the shop a very satisfied Vodafone customer.

Reply from Vodafone UK - Huntingdon

Reply from Vodafone UK - Huntingdon
Very helpful. Staff were very helpful, Shamima especially. Knowledge and understanding. New handset ordered and new phone plan in place.

Reply from Vodafone UK - Huntingdon
Hakim couldn’t have been more helpful. Clearly experienced and knowledgeable, all my questions were answered in an easy-to-understand, kind manner. Could not recommend enough!

Reply from Vodafone UK - Huntingdon
Shamina was very professional, friendly and worked quickly to find the best deal for me

Reply from Vodafone UK - Huntingdon
Myself and my husband needed new phones, so visited the Vodafone shop in Huntingdon to see what was available. The Manager Hakim who dealt with our requests was very welcoming and pleasant. My husband had a idea on what phone he wanted, but I wasn't sure what phone I wanted. The Manager recommended a phone and asked me to check the phone out to see if I was happy with the phone, which I was very happy. He also broke down the cost of how much we would pay for the phone a month. He also provided the plan that would be included with both of the phones. We both were very happy with the service and was very excited once we received our new phones. The manager provided assistance with setting up and transferring our data from our current phones to our new phones.

Reply from Vodafone UK - Huntingdon
Hakim was very professional and knowledgeable. He took his time and was very helpful.

Reply from Vodafone UK - Huntingdon
I was served by Hakim who was extremely helpful

Reply from Vodafone UK - Huntingdon
Excellent service to recover phone after a lock up. Hakim and Jack D were superb.

Reply from Vodafone UK - Huntingdon
Hakim was very helpful and informative

Reply from Vodafone UK - Huntingdon
Shamima and the Vodafone team were extremely helpful in my family’s complicated situation having just moved to the UK from the USA. We were able to get onto new cell phone plans that worked for our family, which we sincerely appreciate.

Reply from Vodafone UK - Huntingdon
Staff member Shamima was extra helpful and a credit to find someone with excellent customer service and PR beyond the normal sell only. valuable person to employ.

Reply from Vodafone UK - Huntingdon
I hate updating phone / contracts etc and was very vocal about this when going into store! Shamima was just brilliant, patient, knowledgeable and understanding she was exactly who I needed Infront of me!
I had to come back to store to complete over the next few days, the staff I encountered Jack D and Hakim alongside Shamima were just excellent 👍

Reply from Vodafone UK - Huntingdon
Was happy with shamima, she was very much helpful

Reply from Vodafone UK - Huntingdon
Jack C at the Huntingdon Vodafone shop was our advisor today.I required a new phone and was shown the best for my requirements and budget. As an older customer not very phone savvy, I was treated with respect and patiently explained everything in an easy to understand way. I would definitely recommend the service I had from Jack C and give him and the shop 10+

Reply from Vodafone UK - Huntingdon
Shamina was very thorough, patient and easy to talk with. All the details of my purchase and new contract were explained clearly. A pleasure to be served by her

Reply from Vodafone UK - Huntingdon
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